ViewPointe

Pros

• ViewPointe is a clean, comfortable, and elegant place with inviting dining and common areas.
• The residents at ViewPointe appear happy and enjoy the various activities available.
• The staff at ViewPointe are described as friendly, accommodating, and attentive to both residents and visitors.
• The community offers beautiful views, spacious apartments, and dog walking areas, making it appealing for pet owners.
• Many residents have had positive experiences living at ViewPointe for extended periods of time, expressing satisfaction with the services provided.
• The facility has undergone renovations to enhance its overall appearance and functionality, which has been positively noticed by new families considering the community for their loved ones.
• There are numerous enjoyable activities available for residents, including bingo and access to a beauty shop for hair and nails.

Cons

• The community had made promises, but there has been a lack of delivery on those promises.
• Some staff members are unresponsive to families’ questions and concerns, leading to frustration.
• The marketing sales team's information often contradicts what nursing staff provides, causing confusion and dissatisfaction.
• There are serious concerns about understaffing, which negatively impacts the quality of care provided.
• Residents may be unfairly pushed into memory care due to the community's staffing issues and policies.
• The head nurse is perceived as being more focused on running the facility like a business rather than providing genuine care for residents.
• A family member experienced inadequate assistance after a fall, resulting in hospitalization without proper support from staff.
• Although the community may have some positive aspects, it is no longer regarded as a caring place by some reviewers.

Review

ViewPointe, a senior living community that transitioned from an apartment building to assisted living facilities, has garnered mixed reviews from residents and their families. While some praise its cleanliness, beautiful amenities, and overall atmosphere, others caution potential residents about the quality of care and responsiveness from staff. This spectrum of feedback offers insights into the strengths and weaknesses of the community.

First impressions of ViewPointe highlight how well-maintained it is. Many visitors notice the inviting dining area, spacious common rooms, and exercise facilities. The apartments themselves are generally described as decent-sized with good views; some even offer balconies. For pet owners, like several reviewers who own dogs, ViewPointe’s dog walking areas are a significant plus. Residents reportedly enjoy a range of activities, such as bingo and social gatherings in inviting spaces that foster interaction among the elderly community.

However, beneath this outward charm lies concern over the level of care provided to residents—particularly those with cognitive issues or requiring more assistance. Several reviews suggest a disparity between what was promised during tours by marketing staff and the reality once individuals have moved in. There are claims that nursing staff do not consistently check on residents as frequently as indicated; some families were told that direct advocacy for individual care falls heavily on residents themselves. Such lapses can lead to serious ramifications for elderly individuals who may not be able to advocate effectively for their needs.

In terms of emergency situations, there are alarming accounts where family members felt that staff failed to act appropriately when issues arose with their loved ones' health. Instances where staff were present but did not assist when a resident had fallen led to hospital visits that could have potentially been avoided with timely intervention. Concerns around staffing levels also emerged frequently; some reviewers expressed worry about understaffing leading to inadequate supervision or inappropriate pressure for residents needing additional support being pushed into memory care without substantial justification.

On a positive note, many reviewers highlight specific staff members who stand out for their commitment and responsiveness—a stark contrast to other experiences within the same facility regarding communication and assistance. Some families appreciated staff attentiveness during tours and overall friendliness throughout their interactions at ViewPointe despite frustrations with broader operational issues within the community.

Ultimately, while ViewPointe boasts attractive features such as location benefits—the beautiful mountainous views—and available services like hair salons within its premises—potential residents should carefully consider all aspects before making a decision based on highlighted amenities alone. Families looking into assisted living options are encouraged to conduct thorough research and openly discuss any concerns directly with management; they should also seek input from current residents about their day-to-day experiences living in this community before choosing where to place their loved ones’ trust for care in their later years.

This area of Colorado Springs, Colorado, offers a variety of amenities and services within close proximity. There are multiple physicians' offices nearby, including Rockrimmon Vision Source and UCHealth Orthopedics Clinic Grandview, which can provide essential healthcare services. Additionally, there are several parks in the area such as Ute Valley Park and Pinon Valley Park for leisurely outdoor activities. In terms of medical facilities, UCHealth Emergency Care - Grandview Hospital is conveniently located nearby. There are also several pharmacies and cafes for easy access to medication and food options. Overall, this neighborhood provides a combination of healthcare services, recreational opportunities, and convenient amenities that could be appealing for senior living.

Physicians

• Rockrimmon Vision Source (0.8 miles)
• Colorado Springs Imaging (0.8 miles)
• Haas Vision Center (1.2 miles)
• UCHealth Orthopedics Clinic Grandview (1.3 miles)
• Kluk, Augusta Uchealth Orthopedics Clinic Grandview (1.3 miles)
• Lindsey Szymaszek, DO | Sports Medicine (1.7 miles)
• Medical Alternatives Clinics (1.7 miles)

Parks

• Ute Valley Park (0.9 miles)
• Ute Valley Park (1.1 miles)
• Pinon Valley Park (1.3 miles)
• Garden of the Gods (3.3 miles)
• Garden Of The Gods Main Parking Lot (3.5 miles)
• Siamese Twins (4.4 miles)
• Cottonwood Creek Park (4.5 miles)

Hospitals

• UCHealth Emergency Care - Grandview Hospital (1.3 miles)
• Surgical Center At Premier (3.5 miles)
• Audubon Ambulatory Surgery Center (4.1 miles)
• V A Clinic (4.2 miles)

Pharmacies

• Pharmerica (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.4 miles)
• Penrose Main & In Patient Phrm (3.9 miles)
• Walgreens (4.5 miles)

Restaurants

• Cowboy Star (1.5 miles)
• Wendy's (1.6 miles)
• Village Inn (1.6 miles)
• McDonald's (1.6 miles)
• Chick-Fil-A (1.6 miles)
• Old Chicago (1.7 miles)
• The Juicy Seafood (1.7 miles)

Transportation

• U-Haul Moving & Storage (1.5 miles)

Cafes

• Panera Bread (1.5 miles)
• Panera Bread (2.5 miles)
• Dutch Bros Coffee (2.7 miles)

Places of Worship

• Calvary Worship Center (4.6 miles)