HomeWell Care Services of Colorado Springs CO

Pros

• The HomeWell team consistently goes above and beyond to provide high-quality care for their clients.
• Caregivers are described as professional, compassionate, and dedicated, making a positive difference in the lives of those they assist.
• Communication between the office and families is smooth and responsive to care needs.
• Clients feel respected and valued, experiencing a high standard of care that addresses all of their needs.
• Families appreciate the proactive approach of caregivers who check in regularly and alert staff when concerns arise.
• HomeWell has been commended for finding reliable caregivers who have built meaningful bonds with their clients.
• The owner advocates passionately for clients, demonstrating a commitment to exceptional service.
• Overall satisfaction with services provided has led many to highly recommend HomeWell Care Services to others seeking home health support.

Cons

• The owner was rude and condescending when asked about transportation assistance for a client.
• One reviewer felt that having a four-hour minimum service requirement was inflexible, as there were days when only a couple of hours were needed.
• Despite positive experiences with caregivers, the reviewer expressed frustration about needing to search for alternatives due to the owner's unhelpful response.

Review

HomeWell of Colorado Springs has emerged as a beacon of hope for families seeking reliable and compassionate home care services. Many families have expressed their gratitude for the team’s unwavering commitment to delivering high-quality care tailored to the specific needs of their loved ones. The caregivers at HomeWell are often highlighted for their professionalism, compassion, and genuine dedication to making a positive impact in the lives of those they assist. One reviewer poignantly noted that if there were ten stars available, they would gladly highlight them all, reflecting the unparalleled level of satisfaction they’ve experienced over the years.

For individuals who find themselves homebound, such as one young female veteran who has required caregiving for over twelve years, HomeWell stands out among various service providers. This reviewer emphasized that she had never received care at such an elevated standard before. HomeWell's approach allows her to feel secure that her needs are being fully addressed without having to compromise essential aspects of her daily life. She appreciated being treated with dignity and respect rather than merely being viewed as just another source of revenue. Her praise underscores the importance of compassion and understanding in healthcare relationships.

The feedback regarding communication with the staff at HomeWell is overwhelmingly positive. Families appreciate how accessible and responsive the office personnel are when it comes to addressing concerns or adjusting care plans. One review conveyed how efficiently caregivers manage health concerns; when one caregiver learned about a client’s fall, she promptly informed an advisor who came to check on her. Such proactive measures demonstrate a profound commitment to client welfare that many reviewers noted was lacking in their previous experiences with other companies.

Another aspect that stood out across multiple reviews is the quality of individual caregivers assigned by HomeWell Care Services. Several clients specifically mentioned bonding experiences between their loved ones and caregivers, which foster trust and enhance overall well-being—something vital in providing effective home health care. Families express relief knowing that their loved ones feel comfortable and happy around those providing essential support services.

However, some feedback pointed towards areas where improvements could be made, particularly regarding flexibility in scheduling care hours. One reviewer expressed frustration with the minimum four-hour daily requirement set by HomeWell because there were days when only shorter visits were necessary. While acknowledging how helpful caregivers were during challenging times—like cleaning tasks or assisting with pets—this client wished for more adaptability concerning care options based on fluctuating needs.

While many shared positive experiences with HomeWell's services, there was also a notable contrasting review involving an interaction with the owner that left a negative impression on a potential client seeking information about transportation services. This individual's encounter was marked by perceived rudeness and condescension from management when they sought assistance related to caring for their mother—a stark contrast to others' affirmations regarding management's advocacy skills for clients' needs.

In summary, while most feedback reflects broad appreciation for HomeWell Care Services’ dedication to quality care, compassionate staff interactions, ongoing support through communication channels, and strong team dynamics among caregivers—the mixed experience concerning customer service from leadership raises questions about ensuring every family encounters consistent support throughout their journeys with home health services. Nevertheless, many advocates recommend seeking help from this company based on its undeniable impact on enhancing clients' lives amid personal challenges associated with aging or disability.

This area of Colorado Springs, Colorado offers a variety of amenities and services that may be appealing to seniors looking to relocate. With several pharmacies, physicians' offices, hospitals, and emergency care facilities within a short distance, residents can easily access healthcare services. Additionally, there are cafes and restaurants nearby for dining options, as well as parks for outdoor recreation. Places of worship are also available for spiritual fulfillment. The neighborhood appears to be well-equipped with essential resources to support a comfortable and convenient lifestyle for seniors.

Restaurants

• Boonzaaijers Cakes & Pastries (0.5 miles)
• Goat Patch Brewing Company (0.8 miles)
• Waffle House (1.3 miles)
• McDonald's (1.3 miles)
• The Juicy Seafood (1.3 miles)
• Village Inn (1.4 miles)
• Chick-Fil-A (1.5 miles)

Pharmacies

• Walgreens (0.6 miles)
• Penrose Main & In Patient Phrm (1.2 miles)
• Walgreens (2.1 miles)
• Pharmerica (2.1 miles)
• Walgreens (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Asthma & Allergy Associates, PC (0.8 miles)
• Lynn Institute Of The Rockies (1 miles)
• Urological Associates, P.C. (1 miles)
• Century Cancer Centers (1 miles)
• Gastroenterology Associates of Colorado Springs (1.1 miles)
• Kevin R Scott (1.2 miles)
• Mountain View Medical Group (1.2 miles)

Hospitals

• Audubon Ambulatory Surgery Center (1.3 miles)
• V A Clinic (1.5 miles)
• Surgical Center At Premier (1.5 miles)
• UCHealth Emergency Care - Grandview Hospital (2 miles)
• DaVita Pikes Peak Dialysis Center (2.1 miles)
• Memorial Health System Cancer (2.9 miles)
• Memorial Health Scheduling Service (3.1 miles)

Cafes

• Panera Bread (1.6 miles)
• Good Neighbors Meeting House (2 miles)
• Dutch Bros Coffee (3.5 miles)
• Dutch Bros Coffee (3.5 miles)
• Jives Coffee Lounge (3.5 miles)

Parks

• Monument Valley Park (2.2 miles)
• Ute Valley Park (2.7 miles)
• Garden of the Gods (3 miles)
• Palmer Park (3 miles)
• John "Prairie Dog" O'Byrne Park (3.2 miles)
• Pinon Valley Park (3.2 miles)
• Memorial Park (3.5 miles)

Places of Worship

• First United Methodist Church (2.9 miles)
• Calvary Worship Center (3.2 miles)
• Sacred Heart Catholic Church (3.4 miles)

Transportation

• U-Haul Moving & Storage (3.4 miles)