Right At Home - Boulder, CO in Boulder, CO

Pros

• The staff at Right at Home were exceptionally kind and reassuring throughout the process.
• They kept the elderly dad safe and supported during the transition.
• The care team provided professionalism and peace of mind for families.
• They helped keep a mom at home longer than anyone thought possible.
• They were reliable, organized, trustworthy, and went above and beyond.
• The owner personally introduced the caregivers, which put the family at ease.
• Mariah was amazing and demonstrated attention to detail that reassured the family.
• The service is described as professional, respectful, and knowledgeable.

Cons

• Right At Home could never provide 24/7 care during the two weeks they were in charge.
• Jason could not fill all the care slots and relied on the sister to care for mom for long periods, especially on weekends.
• Without the sister’s presence, mom would have been left alone and immobilized for about 8–12 hours.
• The billing department withdrew money from their account without sending an invoice.
• When they sought another provider, Right At Home tried to charge for two weeks of care that would not be provided.
• The business is described as a scam.
• They warn others not to use Right At Home’s services and to go elsewhere for better care.

Review

Right At Home Boulder is best suited for families seeking dependable, compassionate in-home care to support a loved one at home, especially during transitions from hospital or hospice to independent living. The team earns trust quickly through hands-on involvement from the owner and a cadre of respectful, well-trained caregivers who prioritize safety, dignity, and daily functioning. It fits seniors who don’t require constant medical nursing around the clock but do need steady help with activities of daily living, reminders for medications, and meaningful companionship to keep someone safe and engaged at home. The observed pattern is a calm, reassuring presence that reduces family stress during tough times.

Those who need guaranteed 24/7 nursing coverage or highly specialized medical procedures may want to explore alternatives. A recurring issue in the feedback is that 24/7 care was not fully possible, leaving gaps that family members occasionally had to fill. Billing friction surfaced in at least one account, including invoicing gaps and disputed charges. For situations demanding continuous, all-day, every-day nursing with predictable scheduling, a licensed home health company with a robust 24/7 nurse pool or a facility-based setting might be a safer match. Similarly, for end-of-life care requiring constant monitoring, a dedicated hospice program could be more appropriate.

On the upside, the core strengths are hard to beat: professional, respectful staff; the owner’s hands-on leadership; and a proven ability to sustain care at home when other agencies quit. Families consistently report caregivers who act with empathy and competence, who arrive on time, communicate clearly, and follow through on tasks, often with an extra measure of care that elevates the experience from service to partnership. The capacity to keep a loved one at home longer, supported by a stable team, translates into real peace of mind for anxious families and reduces the strain of difficult transitions.

Several accounts emphasize the practical resilience of the Boulder operation: the team shows up when it matters, coordinates with family members, and maintains a consistent standard that makes a home environment safer for someone managing Parkinson’s or other chronic needs. The owner personally introducing caregivers and maintaining attention to detail signals a credible, accountable operation. Yet the one notably negative account highlights a real vulnerability: coverage gaps and billing friction can escalate stress during fragile moments. The takeaway is clear, the positives are compelling, but a plan for scheduling gaps is essential.

Practical steps for decision-makers are straightforward. Request a written, concrete care plan with a defined caregiver schedule, back-ups for illness or vacation, and a clear chain of communication. Confirm the agency’s policy on 24/7 availability and what happens during holidays or staff shortages. Clarify billing practices: invoicing cadence, what charges cover, and how disputes are resolved. If the care plan hinges on keeping someone at home, insist on a robust back-up system and regular quality checks. With those guardrails, Right At Home Boulder offers a reliable, compassionate home-care option that can substantially ease the burden on families.

Bottom line: Right At Home Boulder is best for families seeking expert, caring in-home support with a highly engaged leadership team and a proven ability to sustain home life for an aging relative. It offsets the potential downside of coverage gaps through strong caregiver quality and close owner oversight, but it does not guarantee 24/7 coverage or flawless billing. Where those guarantees matter most, exploring alternatives, and comparing facility-based options or another home-care provider, will yield the most prudent match. For most households, the combination of safety, dignity, and dependable daily support makes this provider a compelling choice.

Physicians

• Gastroenterology of the Rockies (0.1 miles)
• Boulder Womens Clinic (0.1 miles)
• Boulder Eye Surgeons (0.1 miles)
• GrassRoots Medical Clinic (0.2 miles)
• Roots and Branches Integrative Healthcare (0.4 miles)
• Psychiatric Associates (0.6 miles)
• Tawa Charles Md Boulder (0.7 miles)

Hospitals

• Boulder Community Hospital (0.1 miles)
• Western NPHRLGY Mtblic Bone (1.8 miles)

Pharmacies

• Cardno Chem Risk (0.3 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• The Apothecary At Wardenburg Health Center (2 miles)
• Walgreens (2.2 miles)

Restaurants

• Blackbelly Market (0.4 miles)
• Upslope Brewing Company (0.9 miles)
• Shake Shack (1.1 miles)
• Chipotle Mexican Grill (1.2 miles)
• BJ's Restaurant & Brewhouse (1.2 miles)
• McDonald's (1.3 miles)
• Torchy’S Tacos (1.3 miles)

Parks

• Arapahoe Ridge Park (0.4 miles)
• Scott Carpenter Park (1.1 miles)
• Colorado Chautauqua National Historic Landmark (1.9 miles)
• East Palo Park (2.3 miles)
• Tantra Park (2.3 miles)
• Eben G. Fine Park (3.2 miles)

Cafes

• Walnut Cafe (1 miles)
• Altitude Cafe (1.2 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.4 miles)
• Boxcar Coffee Roasters (2 miles)
• Ozo Coffee (2.2 miles)
• Starbucks (2.2 miles)

Theaters

• Century Theatre (1 miles)

Transportation

• Boulder Municipal Airport (1.5 miles)
• Downtown Boulder Station (2.2 miles)