Braswell's Mediterranean Gardens

Pros

• The staff at Braswell's Mediterranean Gardens is described as friendly, helpful, and professional by multiple reviewers.
• Many residents appreciate the cleanliness of the facility and the recent updates to the rooms, including new furniture and freshly shampooed carpets.
• The range of activities available, such as games, bingo, and shopping trips, is positively noted by residents and their families.
• Residents feel comfortable and safe living in the facility, with some expressing satisfaction over having their needs met.
• Several reviewers commend the support provided for laundry, medication dispensing, and assistance with daily activities.
• Positive comments highlight that many residents seem happy and friendly within the community.
• The dining experience is enhanced by occasional live music during meals, adding a pleasant touch to meal times.
• Some families express gratitude for avoiding additional moves due to changes in management and care policies that better accommodate their loved ones' needs.

Cons

• The inside environment of Braswell's Mediterranean Gardens is plain and uninviting, with limited seating for visitors.
• The level of care has steadily declined over the years, marked by high staff turnover and inadequate staffing per shift.
• Many residents have physical and mental needs that exceed the scope of "assisted living" care provided at the facility.
• Meals offered lack decent nutrition, consisting mostly of empty carbs and low protein options.
• The dining room has not been updated since the 1970s, contributing to an outdated atmosphere.
• Staff members did not seem engaged during tours, leading to a less than satisfactory first impression.
• There are complaints about the assessment process for determining residents' assistance needs, with some feeling unsupported in their independence.
• The facility lacks adequate transportation options for residents who are wheelchair-bound to participate in shopping trips.
• Residents have expressed dissatisfaction with shared rooms being shown without prior notice or consideration for privacy.
• Despite higher levels of care being available at an additional cost, no noticeable changes in assistance levels were reported after upgrading care services.

Review

Overview of Experiences at Braswell’s Mediterranean Gardens

Braswell's Mediterranean Gardens has garnered a mixed bag of reviews from various individuals highlighting both the strengths and shortcomings of this assisted living facility. Some families have had positive experiences, appreciating the care their loved ones receive, while others are concerned about the environment and quality of services rendered. The experiences vary notably between Braswell's Mediterranean Gardens and Braswell Family Senior Care, with many preferring one over the other based on specific needs and expectations.

One notable critique revolves around the interior environment of Braswell's Mediterranean Gardens. Several reviewers express dissatisfaction with the plain aesthetic, describing the rooms as small and uninspiring. For example, one family member mentioned that their loved one resides in a 12x12 studio with limited space for visitors to sit comfortably during visits—especially concerning now that they must communicate through a screen due to lockdown protocols. Additionally, some residents find outdoor areas lacking uniqueness or appeal, which detracts from an otherwise important part of communal life.

Concerns over care quality have also been raised. Multiple comments point to a decline in service levels over recent years marked by high staff turnover and an inadequate number of caregivers per shift. Families report instances where physical and mental health needs exceed what is typically manageable within an assisted living framework; many residents reportedly do not engage in offered activities. Staff staffing issues are compounded by logistical challenges like unreliable transportation for outings—a seemingly diminished range for shopping trips that used to extend beyond a mere five-mile radius.

In contrast, Braswell Family Senior Care receives praise for its cleanliness, affordability, and staff friendliness. Families have noted a diversified selection of activities available for residents including games, shopping trips almost every day, and plenty of opportunities for engagement—factors that contribute positively to residents' quality of life at this facility. One reviewer shared their satisfaction with how clean their relative’s room was upon move-in; it seemed well-maintained with fresh furnishings that contributed to a welcoming atmosphere.

Reports regarding specific incidents emphasize both commendable service components as well as room for improvement across facilities. While most attendees found staff members professional and friendly overall, there were also complaints involving individual aides who exhibited poor attitudes towards residents or family members seeking assistance or clarification about caregiving standards. The absence of additional rehabilitation or exercise options has become evident as another common gap in services provided by some facilities leading families to question whether such offerings are typical within assisted living contexts.

Despite these varying viewpoints on aspects like decor or operational management practices within either facility type at Braswell’s care system, most reviews reflect a sense of community supported by devoted staff who ensure resident safety and comfort amidst challenging circumstances. Many families express gratitude when able to avoid relocating loved ones elsewhere after management changes reaffirmed a commitment to fulfilling care requirements without necessitating another disruptive transition—a relief invaluable during such sensitive periods in their relatives' lives.

Ultimately, potential clients considering either Braswell location would do well to weigh these contrasting accounts carefully against their personal priorities for eldercare support—whether it's the ambiance sought after in their loved one's living space or consistent levels of assistance needed throughout daily life routines—all while keeping in mind how unique individual situations can shape differing perceptions towards what constitutes ideal assisted living environments.

Pharmacies

• Walgreens (0.2 miles)
• Rite Aid (0.3 miles)
• Sail Discount Drug Centers (0.7 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (1.5 miles)
• Walgreens (2.5 miles)
• ABC Pharmacy (5.7 miles)

Physicians

• Sultana Hajera MD (0.3 miles)
• Dr Pranav Mehta - Redlands Yucaipa Medical Group (0.3 miles)
• Redlands Yucaipa Medical Group (0.3 miles)
• Neidlinger Alycia Hearing Aids (0.3 miles)
• Beaver Medical Group (1 miles)
• Jones Walter III MD (1.5 miles)
• West Dermatology Redlands (5.9 miles)

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (2.3 miles)
• Starbucks (2.4 miles)
• Starbucks (4.5 miles)
• Starbucks (6.1 miles)
• Panera Bread (7 miles)
• Starbucks (7.3 miles)

Restaurants

• McDonald's (1.2 miles)
• Jose's Mexican Food (1.2 miles)
• Clarkie's Diner (1.8 miles)
• Baker's Drive-Thru (2 miles)
• Farmer Boys (2.3 miles)
• Tuscano's Pizza & Pasta (2.3 miles)
• Burger King (2.6 miles)

Parks

• Avenue I Park (1.6 miles)
• Palmer Park (4.8 miles)
• Noble Creek Park (6.7 miles)
• Mountain View Park (8.4 miles)
• Brookside Park (9.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.4 miles)
• Trinity Church (5.7 miles)
• The River Christian Reformed Church (6.7 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (7 miles)
• Saint Kateri Tekakwitha Catholic Church (7.7 miles)

Theaters

• Studio Movie Grill (7.9 miles)
• 2nd Street Cinema (9.3 miles)

Hospitals

• San Gorgonio Memorial Hospital (9.1 miles)