The Open Arms House

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  • Interior

    A bright and spacious kitchen with wooden cabinets and a small dining area.

  • Decor

    A spacious and well-lit living room featuring a comfortable sofa set, a fireplace, and polished hardwood floors.

  • Architecture

    A modern patio area with a table and chairs surrounded by a landscaped garden and trees, adjacent to a house.

  • Bedroom

    A cozy bedroom featuring a hospital bed, ceiling fan, and warm decor.

  • Trees

    A modern residential house with a landscaped front yard and a welcoming entrance.

  • Windows

    A clean and well-lit hospital room featuring a single adjustable bed, a red chair, framed artwork on the walls, and a wooden floor.

  • Bathroom

    A modern, minimalist bathroom with a large vanity mirror and a partition.

  • Television

    A modern bedroom with a ceiling fan, television, and stylish furnishings.

  • Appliances

    A bright laundry room featuring a washing machine, dryer, and shelves stocked with detergent.

  • Shower

    A spacious, accessible bathroom featuring a large walk-in shower and modern fixtures.

  • Conference Room

    A conference room with a long wooden table and multiple chairs, set up for a meeting.

  • Hospital Bed

    A well-lit room with a hospital bed, recliner, and wooden flooring.

The Open Arms House

3234 West Iris Avenue, Visalia, CA 93277

For more information about senior living options: (844) 490-3973

4.9 from 24 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
1
1 stars
0

Assisted Living Board and Care Home

Overall Review of The Open Arms House

Pros

  • pro The staff at Open Arms House are amazing and make visitors feel at home.
  • pro The facility is a warm, loving haven in the valley.
  • pro The staff are friendly and helpful, and they allow families to stay as long as needed.
  • pro The care is top-notch, with evident compassion from the caregivers.
  • pro The staff treat patients like family, creating a beautiful and caring environment.
  • pro Open Arms Hospice is described as a bit of heaven on earth during difficult times.
  • pro The place is peaceful, quiet, cozy, and wonderfully clean.
  • pro The staff are passionate, dedicated, and ensure everyone feels loved and supported.

Cons

  • pro The reviewer felt the staff's compassion was a stretch.
  • pro They described Jackie as inconsiderate, blunt, and dismissive, suggesting the staff cared more about payments than people.
  • pro They asserted the staff could use far more training on being respectful and considerate to those grieving in palliative care.
  • pro The facility was described as no longer open.
  • pro They claimed they were not reimbursed for days after their loved one passed away.

Review

Across the many voices shared, Open Arms House emerges as a place that families found deeply meaningful during some of life's hardest moments. The overarching note is consistent: the staff are remarkable, and the environment feels like a warm, welcoming home at a time when comfort and connection matter most. Comments such as "The staff here are amazing! Thank you so much I recommend this place very much. The staff make you feel comfortable and at home," and phrases like "a warm loving place in our valley" frame the experience as something that went beyond standard caregiving to touch the heart. Several reviewers describe the atmosphere as peaceful, cozy, and gentle - essential features when a home is the setting for end-of-life care.

Many recount the care team as a steady source of support not only for patients but for families as well. One reviewer calls Open Arms Hospice "a bit of heaven on earth during the most difficult of times," emphasizing the care for patients and for families in equal measure. The sense of safety and solace is reinforced by repeated mentions of quiet, home-like surroundings and a staff that feels truly devoted to doing "whatever it takes" to ease the journey - whether that means providing tenderness, companionship, or practical help. The descriptions of care often pair admiration for the nursing and caregiving with appreciation for the physical space: peaceful, quiet, and cozy, with gratitude for the way the environment contributes to the experience.

A number of accounts highlight the practical and emotional generosity of the staff. Reviewers mention being allowed to stay with a loved one for as long as needed, with little interruption or intrusion: "They let me stay as long as I needed. No one bothered me while I was with my loved one." There's a recurring sense that staff members recognize the sacredness of time spent with someone who is dying and respond with patient attentiveness. In several notes, particular individuals are singled out for their compassion - the kind of on-duty person who can "feel the compassion" and make a meaningful difference in a patient's daily comfort. One repeated sentiment is the impression that the people working there treat patients like family, a felt warmth that comes through in stories of family members being deeply touched by the care.

The end-of-life experiences shared are often described with deep gratitude. Multiple reviewers recall moms and grandmothers passing peacefully, with staff by their side and a focus on comfort and dignity in the final days. There are vivid phrases about no pain in the last days and about the loved one "keeping comfortable," with caregivers who provide support that feels both practical and profoundly human. One family member describes the mother's final days as peaceful and well-supported, while another notes that their father or mother was cared for with "the best, most compassionate care ever," leaving a lasting impression of gratitude and relief at a difficult end-of-life chapter.

Amid the many glowing testimonials, there is also a candid note of disappointment. A reviewer bluntly says, "Compassion? That's a stretch," and details a troubling interaction with a staff member named Jackie, who allegedly appeared inconsistent in her care and focused on weekly payments after a loved one had passed away. The critique goes further, urging that the facility "could use far more training on how to be respectful and considerate to those dealing and grieving." This voice underscores that even within a place widely praised for its warmth, there can be gaps in empathy and communication, especially under the strain of grief and financial concerns. It serves as a counterpoint reminding readers that no care setting is perfect and that trust in staff hinges on consistent, compassionate conduct even in challenging moments.

There are also reflections that affirm the institution's broader mission and the esteem in which it is held by many families. Descriptions like "Open Arms Hospice is a bit of heaven on earth" and "They were so kind & truly cared about their patients" reinforce the sense that the place aims to embody grace, humanity, and a dignified approach to dying. For some reviewers, the openness and serenity of the space, paired with the palpable dedication of the team, create a sanctuary where people feel seen, supported, and comforted. The language used - calling the place a "godsend," "a beautiful place," and praising the staff as "amazing" - speaks to a collective trust in the model of care offered there.

One review even notes a shift in availability, acknowledging that "Sadly, this fine facility is no longer open." This line introduces a practical reality behind the glowing narratives: time, resources, and circumstances can change, and what made a place beloved at one moment may alter the landscape in the future. It reminds readers to consider current status and access when weighing such testimonials. Throughout, the stories collectively paint a portrait of a facility that many people found deeply meaningful and transformative during some of life's most difficult days, while also urging mindfulness about compassionate practice and logistical realities.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Open Arms House in Visalia, CA is a board and care home offering a comfortable and supportive environment for seniors in need of assistance with their daily activities. Our facility provides all the amenities necessary to ensure a pleasant stay, including a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff. Each room is fully furnished for convenience and comfort.

In addition to the indoor spaces, our community boasts a beautiful garden and outdoor area, allowing residents to relax and enjoy nature. We provide housekeeping services to maintain cleanliness and tidiness throughout the facility. Residents can stay connected with family and friends as we offer telephone services as well as Wi-Fi/high-speed internet access.

At The Open Arms House, we understand the importance of providing personalized care to our residents. Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that each resident receives the appropriate medical attention and medication management.

We also take into consideration special dietary restrictions or diabetes diets, ensuring that meals are prepared accordingly. For transportation needs, we offer arrangements for medical appointments as well as other outings if required.

Apart from care services, our community focuses on promoting an active lifestyle among residents. Scheduled daily activities are available for everyone's enjoyment. For those who want to explore the neighborhood, there are numerous options nearby including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

The Open Arms House in Visalia welcomes seniors seeking a compassionate and supportive environment where they can receive personalized care while enjoying a range of amenities and nearby attractions.

Nearby Places of Interest

Located in Visalia, California, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple dining options including Sushi Kuu, Zen Asian Diner, and El Rosal Bar & Grill within walking distance, residents can enjoy a diverse culinary experience. Nearby pharmacies such as Save Mart Supermarkets and Walgreens provide easy access to medication and healthcare essentials. The area also boasts reputable medical facilities like Sierra Eye Medical Group and Kaweah Delta Imaging Center for quality healthcare services. In addition, religious institutions like Carrboro Church Of God and Gateway Church of Visalia offer spiritual support. Parks like Whitendale Park and Blain Park provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood is ideal for seniors seeking a vibrant community with ample resources for a fulfilling lifestyle.

Restaurants

  • Sushi Kuu (0.4 miles)
  • Zen Asian Diner (0.5 miles)
  • El Rosal Bar & Grill (0.5 miles)
  • Popeyes Louisiana Kitchen (0.5 miles)
  • Lamp Liter Inn (0.6 miles)
  • McDonald's (0.6 miles)
  • B T's Buns & Torts (0.8 miles)

Pharmacies

  • Save Mart Supermarkets (0.5 miles)
  • Pharmacy (0.5 miles)
  • Save Mart Supermarkets (1.3 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Boyd's Pharmacy (1.4 miles)
  • Total Healthy Lifestyle (1.5 miles)

Physicians

  • Sierra Eye Medical Group (0.8 miles)
  • Family Healthcare Network (1 miles)
  • Kaweah Delta Imaging Center (1 miles)
  • Sequoia Regional Cancer Center (1.1 miles)
  • Eye Surgical & Medical Associates (1.2 miles)
  • Heart Rhythms Specialists of Ca (1.2 miles)
  • South Valley Vascular (1.3 miles)

Cafes

  • Dutch Bros Coffee (0.8 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Gong CHA (1.5 miles)
  • The Human Bean (1.9 miles)

Places of Worship

  • Carrboro Church Of God (1 miles)
  • Gateway Church of Visalia (1.4 miles)
  • Visalia Community Covenant Church (1.7 miles)

Hospitals

  • Cypress Surgery Center (1.2 miles)
  • Kaweah Delta Medical Center (1.9 miles)
  • Leal John - Kaweah Delta Transitional Care (1.9 miles)
  • Family Health Care Network (2.2 miles)

Theaters

  • Regal Visalia Sequoia Mall (1.4 miles)

Parks

  • Recreaton Ballpark (1.5 miles)
  • Whitendale Park (1.8 miles)
  • Perry Family Park (1.9 miles)
  • Sunset Park (2 miles)
  • Blain Park (2.2 miles)

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