AM Home Health Services

Pros

• The caregivers here are caring, knowledgeable and professional.
• Continuity Care Home Nurses is run by people that care about providing great homecare services to patients of all ages and of all ailments.
• The services were excellent.
• CCHN was there when we needed them the most; the highly qualified nurses showed us the proper way to care for the wounds and were always punctual and professional.
• Continuity's nursing staff (LVN's and RN's) has cared for a member of my family for about 4 years now.
• What sets this company apart from some of its competitors, is its tireless approach to finding and providing the highest quality nurses it can for its clients, and ensuring that those nurses maintain a high quality of care on an ongoing basis.
• Continuity Home Care has been a godsend in the care of my great aunt; each caregiver has been polite, compassionate and extremely ethical.

Cons

• The staff never know the diagnosis.
• The staff are overworked.
• Trust was violated.
• Time sheets were altered.
• They cannot staff weekends with consistency.
• A reviewer describes Aleta Andrews as lacking compassion and interpersonal skills and would not trust their loved one's care with her.
• A reviewer claims a family member was left in his undergarments drenched and neglected.

Review

The collection of remarks about Continuity Care Home Nurses presents a picture of a home health agency that many families rely on for skilled, in-home nursing support. Across the reviews, the central strength that emerges is a steady, hands-on commitment to patient comfort and recovery. Families repeatedly describe the nurses as caring, knowledgeable, and professional, with bedside manner that helps patients feel at ease during vulnerable times. Several stories emphasize how the scheduling is thoughtfully arranged to fit the daily rhythms and needs of each household, making difficult recoveries more manageable and less disruptive to ordinary life.

A recurring theme is the quality and consistency of care. Reviewers commend the nurses for not only clinical skill but also the compassionate approach that accompanies service delivery. The sentiment that the team can be relied on - whether for routine dressing changes after a knee replacement or for ongoing support in more complex situations - permeates multiple testimonials. One account notes the staff's punctuality and the way their presence provides reassurance to a patient and family alike. The sense of trust built through dependable, attentive care is underscored by comments about flexible scheduling, timely communication, and a willingness to adjust care plans as needs evolve.

Long-term relationships with Continuity Care come through strongly in some reviews. A caregiver describes a family member with a catastrophic brain injury who has required around-the-clock nursing care for several years. This account highlights the agency's leadership, the owner's involvement, and the office team's steady support (including Doris) as pivotal to maintaining high-quality care over time. The reviewer emphasizes a tireless approach to matching patients with capable nurses and ensuring ongoing high standards, even when substitutions are necessary. This narrative frames Continuity Care as a partner the family can lean on through a prolonged, demanding care journey, where accountability and a genuine investment in patient well-being are visible hallmarks.

Another positive thread centers on individual staff members who stood out for their reliability and professionalism. A reviewer mentions Dawn by name, noting her punctuality, professionalism, and flexibility with scheduling. Such reflections contribute to a broader impression of an agency that values the personal qualities of its caregivers as much as their clinical competencies. Across stories, families express peace of mind knowing that their loved ones are in the hands of a company that genuinely cares about people - patients and their families alike.

However, the testimonies do not present a monolithic view. A number of reviews convey significant concerns about operational and care quality issues. Some reviewers describe experiences where staff seemed overwhelmed or under-resourced, and where trust appeared compromised due to administrative or scheduling problems. Specific criticisms include discrepancies in timekeeping, difficulty staffing weekends consistently, and a sense that certain diagnoses or patient needs were not being adequately communicated. One account references a combination of overwork and trust violations, with remarks about altered time sheets and insufficient weekend staffing, reflecting frustration with systemic constraints rather than individual caregiver shortcomings.

Additional criticisms touch on less favorable interpersonal dynamics and variability in compassion. A reviewer mentions a particular caregiver's lack of compassion and interpersonal skills, while another recounts a situation where a family member felt neglected or improperly cared for, such as being left unattended or in an undress state. These stories underscore that, amid many positive experiences, there are occasions where the patient?nurse fit, supervision, or process controls did not meet expectations. They remind readers that, like any healthcare service, home nursing care can yield both highly positive and challenging experiences depending on the specific team, case complexity, and administrative support in play at any given time.

Within the breadth of experiences, several reviews highlight Continuity Care's capacity to handle specialized, high-dependency cases. A family dealing with a patient who uses a tracheostomy and tube feeding describes the agency as capable of coordinating comprehensive, around-the-clock care tailored to complex needs. The emphasis here is on the agency's ability to assemble and monitor a skilled nursing workforce that can sustain intricate care plans at home, something that many families consider essential when inpatient options are exhausted. The reviewers who speak to complex care applications tend to frame Continuity Care as a credible option for patients who require constant attention, skilled nursing interventions, and careful coordination across caregivers.

Overall, the collection portrays Continuity Care Home Nurses as a reputable agency that values patient-centered care and family partnership, while also contending with the real-world challenges that affect home health services. The positive stories emphasize compassionate staff, reliable scheduling, and meaningful relationships built with patients and their families. The troubling accounts spotlight areas where staffing pressures, administrative processes, and occasional gaps in communication can undermine the patient experience. Taken together, the reviews suggest that Continuity Care is a strong choice for many families seeking in-home nursing support, particularly for those needing long-term, complex care, but potential clients should also be aware of the importance of clear communication, consistent scheduling, and proactive problem-solving to ensure the best possible outcomes.

Pharmacies

• Walgreens (0.7 miles)
• Rite Aid (0.9 miles)
• Elements Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)

Places of Worship

• St Michael & All Angels (1.4 miles)

Restaurants

• McDonald's (1.7 miles)
• In-N-Out Burger (2.3 miles)
• In-N-Out Burger (3.1 miles)
• Transformers: The Ride - 3D (3.1 miles)
• Revenge of the Mummy - The Ride (3.2 miles)
• WaterWorld (3.4 miles)
• Bob's Big Boy (3.6 miles)

Parks

• Fryman Canyon Park (1.9 miles)
• Coldwater Canyon Park (1.9 miles)
• Van Nuys Sherman Oaks Park (2 miles)
• Franklin Canyon Park (2.4 miles)
• Nancy Hoover Pohl Overlook (2.8 miles)
• Playground (3.8 miles)
• Hollywood Bowl Overlook (4.7 miles)

Transportation

• North Hollywood Metro Station (2 miles)
• Universal City Metro Station (2.9 miles)
• Burbank Airport Ride Share Pick Up (4.1 miles)
• Baggage Claim (4.1 miles)
• Hollywood Burbank Airport (BUR) (4.2 miles)
• Terminal A (4.2 miles)
• Van Nuys FlyAway Bus Terminal to LAX (5.6 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (3.5 miles)
• The Butcher, The Baker, The Cappuccino Maker (4.8 miles)
• Starbucks (5 miles)
• Verve Coffee Roasters (5.4 miles)
• Starbucks (5.4 miles)
• Alfred Coffee & Kitchen (5.5 miles)

Theaters

• Regal Sherman Oaks Galleria (3.4 miles)
• Universal Cinema AMC at CityWalk Hollywood (3.5 miles)
• TCL Chinese Theatre (5.4 miles)
• AMC Burbank 16 (5.8 miles)

Physicians

• Southern California Orthopedic Institute (4 miles)
• Mid-Valley Comprehensive Health Center (4.2 miles)

Hospitals

• Kaiser Permanente Emergency (4.4 miles)
• Providence St Joseph Medical Center (4.5 miles)