Empathyhands Homecare LLC

Pros

• The agency is described as top-notch and caring.
• Management is caring and supportive of both employees and clients.
• Wanda and Charles are seen as genuinely caring leaders who attend to every employee and client.
• The company provides ongoing training to ensure caregivers are knowledgeable and compassionate.
• Families would choose Empathy Hands Homecare for their loved ones.
• The business truly cares about veterans and is always available to answer questions and needs.
• Wanda is described as a kind and caring owner.
• Caregivers are described as fantastic, punctual, and like part of the family.

Review

Empathy Hands Homecare stands out as a top-notch home health provider, consistently earning praise from families and staff alike. Across numerous testimonials, the common thread is clear: the agency, led by Wanda and Charles, operates with genuine care for every client and every employee. The office atmosphere is described as compassionate and supportive, with leadership that makes the well-being of caregivers and clients a daily priority. Families feel confident that their loved ones are in capable, attentive hands, and former and current employees alike express pride in being part of a team that truly values kindness, reliability, and quality care.

A central part of the business's strength is its management culture. Reviewers repeatedly highlight the owners' commitment to people: the way Wanda and Charles run the office shows they care about both staff and clients. The environment is described as one where ongoing training is a priority, ensuring caregivers are not only knowledgeable but also deeply caring. This investment in training translates into consistent, high-quality care that families can rely on, with staff who understand how to respond with empathy in diverse situations. The leadership's approach helps create a sense of continuity and trust that extends from the office into homes.

The agency's dedication to serving veterans is a standout theme. Several reviewers specifically note that Empathy Hands Homecare truly cares about veterans and is readily available to answer questions and address needs. The tone from these accounts is one of gratitude and reassurance: the owner, Wanda, is described as kind and caring, and the whole team is portrayed as responsive and respectful toward those who have served their country. This veteran-focused commitment is paired with practical reliability - families feel confident that questions will be answered and support will be accessible when needed.

People who work at Empathy Hands Homecare speak highly of the pay, flexibility, and supportive environment. One employee notes they've been with the agency since January and provides a candid sense of what it's like to be part of the team: a great place to work where management is helpful and caring, compensation is competitive, and hours can be flexible. They emphasize a culture where supervisors like Wanda, Maria, and Charles are approachable and willing to adjust to employees' circumstances, which in turn helps caregivers deliver consistent, attentive care to clients.

Clients and families consistently describe the care as professional, gentle, and deeply appreciated. The sentiment is that the caregiving staff approach their work with a sense of duty and warmth that makes a real difference in daily life. One caregiver's presence is framed as more than just performing tasks; the caregiver becomes a reassuring part of the family support system. Reviewers recount feeling immense gratitude for the care received, with statements like "we don't know what we would do without your help" underscoring the depth of appreciation for the compassionate service provided.

Several stories illustrate the practical impact of careful caregiver matching and dependable coverage. In a family scenario where a wife required home care after a fall from her e-bike, Wanda conducted an in-home assessment and arranged for a team - April and Shannon - who alternated weekdays to provide steady care. The result was "fantastic" caregivers who delivered reliable support, and the family appreciated the ability to rely on steady coverage and the sense that a good match had been found. The ability to provide consistent, high-quality caregivers during critical times reinforces the agency's reputation for thoughtful, client-centered service.

Loyalty and resilience are repeatedly highlighted by staff and clients alike. One reviewer described being with Empathy Hands for an extended period and praising Wanda and Charles for being genuine, with the ability to work through inevitable shifts in schedules. They note the team's willingness to seek out caregivers to cover for others and their commitment to keeping the care plan intact. The overall vibe is one of pride and belonging: people enjoy their role and feel fortunate to be part of a "wonderful team" that supports each other and the families they serve.

Individual caregiver spotlights add texture to the overall impression. Madelyn is praised for exceptional communication - punctuality, reliability, and a positive attitude. Miss Nelly is remembered as an amazing caregiver to Thomas Johnson, always on time and attentive to daily needs, with the patient's family valuing her presence as if she were part of the family. Other caregivers receive thanks for their roles, including Airriod, who is described as deeply caring and attentive, and April, who is deemed outstanding and a natural fit in the home environment. The stories of Gemma and Mordeesha, as well as the general appreciation for the office staff's responsiveness, all contribute to a cohesive picture of a caregiving team that goes above and beyond.

Taken together, these reviews paint a portrait of Empathy Hands Homecare as a compassionate, dependable, and community-minded provider. Families consistently report peace of mind, trust in the caregivers' abilities, and gratitude for leadership that prioritizes quality care and employee well-being. The combination of veteran-focused service, responsive office management, reliable scheduling, and heartfelt caregiver performance creates an environment where clients feel protected and loved, and staff feel supported and valued. For anyone seeking home care for a loved one, the agency's demonstrated commitment to respectful, personalized, and professional service makes it a trustworthy choice staffed by people who truly care.

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.7 miles)
• Target Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Kaiser Permanete Pharmacy (2.6 miles)
• Cardinal Health (3 miles)
• Rite Aid (3 miles)

Parks

• Valencia Glen Park (1.1 miles)
• O'Melveny Park (6.8 miles)
• Oak Spring Park (7 miles)
• Holleigh Bernson Memorial Park (8 miles)
• Castaic Lake Recreation Area (8.4 miles)

Restaurants

• The Habit Burger Grill (1.1 miles)
• Stonefire Grill (1.2 miles)
• Toppers Pizza Place (1.3 miles)
• Taco Bell (1.3 miles)
• Islands Restaurant Santa Clarita (1.5 miles)
• In-N-Out Burger (1.6 miles)
• solita Tacos & Margaritas (1.6 miles)

Physicians

• Dr Cameron Grade, DC (1.1 miles)
• Triangle Medical Group (1.3 miles)
• Audiology Associates (1.3 miles)
• Valencia Center for Women's Health (1.3 miles)
• Dermatology Surgical-Medical Clinics Santa Clarita Valley (1.3 miles)
• Valencia Town Center Eyexam of CA (1.6 miles)
• EYEXAM of California (1.6 miles)

Hospitals

• Henry Mayo Neonatal Intensive Care Unit (1.3 miles)
• Wespark Non-Profit Cancer Support Center (1.5 miles)
• Nutricia North America (3.5 miles)
• Olive View Ucla Medical Center (7 miles)
• Rinaldi Convalescent Hospital (8.9 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (9.5 miles)

Cafes

• Honu Coffee (1.6 miles)
• Starbucks (1.6 miles)
• Corner Bakery Cafe (1.6 miles)
• Lazy Dog Cafe (1.7 miles)
• Starbucks (1.7 miles)
• Starbucks (2 miles)
• Starbucks (2.4 miles)

Places of Worship

• Real Life Church (2.2 miles)
• Higher Vision Church (4.9 miles)

Theaters

• AMC Porter Ranch 9 (9.1 miles)