Regal Haven in Vacaville, CA

Information last verified:

162 North Alamo Drive, Vacaville, CA 95688

For more information about senior living options: (844) 490-3973

3.2 from 96 reviews
5 stars
39
4 stars
10
3 stars
12
2 stars
5
1 stars
30

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Regal Haven

Pros

  • pro The remodeled apartments are nice inside, and the recent upgrades are a great improvement.
  • pro The on-site staff, especially Courtne and Bethany, are amazing, professional, and very helpful.
  • pro Courtne went above and beyond with the application process, keeping residents informed and supported.
  • pro Maintenance staff, including Alex, are responsive and do a great job around the complex.
  • pro The property is well-maintained, clean, and located in a nice, quiet area.
  • pro Residents have praised the quick, friendly service from maintenance and office teams.
  • pro Some residents feel grateful to have a place to live and view it as a stepping stone, highlighting the positive aspects of the experience.

Cons

  • pro The management is described as a joke and cruel.
  • pro Maintenance requests go unaddressed for months.
  • pro The walls are very thin and the building is poorly maintained.
  • pro Mold and roach infestations are ongoing and not taken seriously.
  • pro The property is dirty with trash scattered around and feels unsafe.
  • pro Rent checks have been stolen from the lockbox, calling the "secure" claim into question.
  • pro Renovations were poorly done, leaving hazards like nails, screws, and razor blades on the grounds, and some units reportedly have asbestos.
  • pro The pool is green, dirty, and rarely open.
  • pro Complaints are frequently ignored; tenants may need legal assistance to get action.

Review

Regal Haven in Vacaville is best suited for budget-minded renters who can tolerate substantial variability in maintenance and management while prioritizing a low monthly rent and the possibility of newer-looking interiors. A subset of residents notes that some units have been remodeled and that HVAC performance can be solid, which makes the space livable for those who can endure other shortcomings. For those who can compartmentalize risk and accept occasional inconvenience, the appeal of a cheaper option with updated interiors may be worth exploring. However, this is not a place to chase pristine conditions or predictable service; the price tag comes with a hefty set of caveats that can color daily life.

Those considering alternatives should be cautious if safety, reliability, or predictable upkeep are nonnegotiables. Several reviews describe ongoing mold and pest concerns, questionable cleanliness, and a property that feels poorly maintained. Maintenance responses can be slow or inconsistent, and communication with the office is repeatedly cited as a weak link. If a family requires a transparent, respectful management team, consistent repairs, or a safer, cleaner environment for children, seniors, or disabled residents, other options with stronger reputations for service and safety are worth pursuing. In short, Regal Haven can meet needs when budget is the primary driver, but it often falls short on fundamentals that matter most.

The strongest positives in the mix center on price, some recently renovated units, and staff who deliver tangible help when things actually get addressed. A number of residents praise courteous maintenance workers and office personnel who do respond, and a few managers are commended for compassionate, patient service, clear communication, and willingness to go above and beyond during the application and move-in process. Where these staff strengths appear, they can soften otherwise rocky days and create pockets of a smoother experience. Yet the relief from these bright spots is inconsistent; the same reviewers also recount delays, missed repairs, and a sense that promises evaporate once the lease is signed.

The cons, however, dominate the living experience here. Persistent mold and roach concerns, crumbling maintenance, and pervasive cleanliness issues are repeatedly documented. The property itself has been described as poorly maintained, with trash, subpar landscaping, and aging infrastructure offering a constant reminder of neglect. Safety concerns crop up in multiple forms, from unreliable maintenance that leaves hazardous conditions unresolved to neighborhood dynamics that feel unsafe or out of control. The pool and communal amenities frequently fail to meet expectations, with reports of a stagnant or unattractive appearance. And the management culture, in several accounts, ranges from inattentive to aggressive, with accusations of mismanagement and even fraudulent behavior circulating in the community.

Experience varies markedly by management periods, and that reality complicates what this property can honestly offer. Positive anecdotes about Courtney, Beth, and other office staff contrasting with harsher memories of abrupt turnover, inconsistent follow-through, and even serious accusations illustrate a pattern: the resident experience is highly contingent on who is in the office and which maintenance crew is on site. Some tenants praise decades-long familiarity with a stable team who finally improves the look and feel of the place; others describe a revolving door of managers who fail to deliver. This volatility makes it essential to verify the current leadership and recent performance before committing, and to test-drive the property during a thorough tour and a live walkthrough.

For decision-makers, the practical path is disciplined due diligence. Visit in person, inspect multiple units if possible, and focus on moisture, mold indicators, pest problems, and the status of ongoing repairs. Ask for concrete timelines on work orders, request copies of pest control records, and verify the reliability of the hot water, heating, and cooling systems. Confirm parking rules and accessibility, and verify whether in-unit amenities like a washer and dryer are included in the lease or at extra cost. If the current on-site team cannot provide a transparent maintenance history or a credible plan for addressing ongoing defects, it’s a strong signal to keep looking. In short, Regal Haven can fulfill a budget-friendly housing need, but only for renters who are prepared to manage risk and selective service.

Bottom line: Regal Haven is a viable option only for the most flexible, price-focused renters who can tolerate uneven service, substantive maintenance gaps, and safety concerns in exchange for lower rents and occasional remodel perks. Pros like remodeled units and responsive staff exist, but they do not consistently counterbalance chronic issues with mold, pests, and management reliability. Families with children, seniors, or residents with health conditions should seriously compare nearby options with stronger reputations for safety, cleanliness, and dependable upkeep. For those who choose Regal Haven, insist on a clear, written maintenance plan, demand transparent communications, and enter with eyes wide open about the trade-offs involved.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Regal Haven, an inviting assisted living community located in the heart of Vacaville, CA. Our Board and Care Home is designed to provide a nurturing environment where residents can thrive while enjoying independence and comfort.

At Regal Haven, we offer a variety of amenities to enhance our residents' quality of life. Our beautifully furnished accommodations include a cozy dining room, vibrant outdoor spaces, and tranquil gardens for relaxation. Residents benefit from housekeeping services and complimentary Wi-Fi/high-speed internet access, ensuring both convenience and connectivity.

Our dedicated team is committed to providing comprehensive care tailored to each individual’s needs. We specialize in activities of daily living assistance, including support with bathing, dressing, transfers, and medication management. We coordinate closely with healthcare providers to ensure our residents receive the best possible care while adhering to special dietary restrictions and diabetes diets. Meal preparation and service are provided with consideration for personal preferences, ensuring nutritious dining experiences.

Engagement is key at Regal Haven. We offer scheduled daily activities designed to promote social interaction and cognitive stimulation, fostering a sense of community among residents.

Conveniently located near several restaurants, cafes, parks, pharmacies, hospitals, and places of worship, Regal Haven is ideally situated for easy access to essential services and recreational opportunities. Our transportation arrangements also make attending medical appointments stress-free.

Experience the serene yet vibrant lifestyle at Regal Haven in Vacaville, a place where care meets comfort in a warm community atmosphere.

Nearby Places of Interest

Physicians

  • Carlton Bruce R MD (0.5 miles)
  • Vacaville Dermatology (1.3 miles)
  • Advanced Pain Management Institute (1.4 miles)
  • Diepenbrock Facial Cosmetic Surgery (1.4 miles)
  • Intercommunity Medical Group (1.4 miles)
  • Jeffrey M. Suplica, MD (1.5 miles)
  • Rem Sleep Diagnostics (1.6 miles)

Places of Worship

  • Community Presbyterian Church (0.6 miles)
  • Liberty Church (5.9 miles)

Restaurants

  • Jack In The Box (1.2 miles)
  • Jack In The Box (1.6 miles)
  • McDonald's (1.6 miles)
  • McDonald's (1.6 miles)
  • Sonic Drive-In (1.6 miles)
  • Pho Lee Hoa Phat (2 miles)
  • McDonald's (2.2 miles)

Parks

  • Andrews Park (1.5 miles)
  • Lagoon Valley Park (1.7 miles)
  • Keating Park (2.5 miles)
  • Pena Adobe Regional Park (3.4 miles)
  • John Arlington Park (3.6 miles)
  • Cambridge Park - Community Services Department (3.9 miles)
  • Hillview Park (6 miles)

Cafes

  • Starbucks (1.5 miles)
  • Dutch Bros Coffee (2.1 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.6 miles)
  • Panera Bread (2.8 miles)
  • Starbucks (2.8 miles)
  • Starbucks (4.6 miles)

Theaters

  • Brenden Vacaville 16 (1.6 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.4 miles)
  • Longs Drugs (3.4 miles)
  • Raley's Pharmacy (3.6 miles)
  • Kaiser 24 Hour Pharmacy (4.5 miles)
  • CVS Pharmacy (4.9 miles)

Hospitals

  • Vacaville Convalescence & Rehabilitation Center (3.5 miles)
  • Vacaville Healthcare (3.5 miles)
  • Kaiser Vacaville Labor & Delivery (4.5 miles)
  • Occupational Health | Kaiser Permanente Vacaville Medical Center (4.5 miles)

Transportation

  • Fairfield-Vacaville Station (FFV) (5.7 miles)

Frequently Asked Questions

Where is Regal Haven?

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