Comfort Keepers of Thousand Oaks

Pros

• Comfort Keepers is described as a class operation with compassionate, professional caregivers.
• They hire quality caregivers and tailor matches to each client's specific needs.
• The company maintains a robust care staff and care managers who oversee in-home care.
• Ellen and Andy Smith are reachable, personable owners who lead with integrity and care.
• The staff are consistently professional, empathetic, and respectful of evolving needs.
• Comfort Keepers enables families to keep loved ones at home, including during hospice, with reliable and attentive care.
• Many families report long-tenured caregivers who become invaluable and trusted.
• A caregiver's vigilance once led to summoning emergency services, potentially saving a life and illustrating exceptional care.

Review

Across the numerous expressions of gratitude, Comfort Keepers consistently emerges as a trusted, first-rate home care partner. Families describe a service that feels like a well-run, compassionate operation from top to bottom - where the leadership, the care managers, and the caregivers work in concert to ensure the person receiving care is seen, respected, and supported. The threads that run through these testimonials highlight a deliberate hiring standard, careful matching of caregivers to each client's unique needs and personality, and a steadfast commitment to providing real comfort and dignity in the home.

Several reviewers emphasize the integrity and reliability of the company. One practitioner who has known Comfort Keepers for years notes that the owners, Andy and Ellen Smith, run a business marked by high integrity, a robust and capable care staff, and oversight by care managers who supervise the in-home teams. The sentiment is echoed by others who have watched families come to rely on the same caregivers over long periods, with many praising the consistency and continuity that small but meaningful differences - like a familiar caregiver arriving on time and keeping a clear log of activities - can make in daily living and routine.

Hospice and end-of-life experiences are portrayed as areas where Comfort Keepers shines. Caregivers are described as uniformly caring and supportive, enabling loved ones to remain in the comfort and familiarity of home during trying times. In one testimonial, the ability to keep a husband home on hospice, supported by attentive and capable caregivers, stands out as a lifeline for the family. The sense of partnership with the family - caregivers who listen, anticipate needs, and offer a steady presence - appears to be a defining strength across these accounts.

Detail-rich stories illustrate the day-to-day impact of Comfort Keepers' approach. A notable example involves a 95-year-old mother who began receiving two days a week of care, three hours at a time. The caregiver handles meals, light housekeeping, and even guided chair exercises, while the team schedules additional coverage for evenings as needed. The reviewer stresses a well-organized system: caregivers arrive on time, maintain a written log of activities, and families can plan ahead using an online calendar. The overall impression is of genuine professionalism, with staff described as kind, well-trained, and dependable - an environment where families feel confident in the care their loved ones receive.

Longevity and deep trust also feature prominently. In one family's experience, a mother has had a caregiver for more than two years, with the same dedicated caregiver still in place alongside other trusted staff, including the owner and a nurse and a scheduler. The testimonials celebrate staff who are not only professional and compassionate but also respectful of evolving care needs. The sense that Comfort Keepers grows and adapts with a family over time - while maintaining continuity where possible - resonates throughout these narratives.

The reach of Comfort Keepers extends into the wider community as well. A reviewer recounts overhearing a conversation at a coffee shop in which Comfort Keepers was highly recommended for elder care, reinforcing how strongly the organization is perceived in local networks. The reviewer goes on to share that they themselves are now a caregiver with Comfort Keepers, underscoring how the company's model and culture attract and retain dedicated professionals who want to contribute meaningfully to others' lives.

Another recurring theme is the way Comfort Keepers empowers families through advocacy, planning, and a wealth of resources. Families describe not just care, but guidance - an ability to navigate complex needs, coordinate with care facilities, and make sure subtle changes in a loved one's condition are noticed and acted upon promptly. The positive outcomes are framed not merely in terms of comfort, but in the safety and potential for independence that thoughtful, proactive care can preserve.

Throughout these stories, the leadership's accessibility and the caregivers' dedication stand out. Families express gratitude to Ellen and Andy Smith for running a compassionate, responsive business, and to individual caregivers who become trusted partners - the person who can feel like family and who can literally make a difference in a crisis. A deeply personal note to Lynn, a caregiver cited for patience and gentle devotion, reinforces the core message: Comfort Keepers is more than a service provider; it is a lifeline that brings dignity, comfort, and a sense of security to families and their loved ones in their final chapters and well beyond.

This part of Thousand Oaks, California, offers a convenient and bustling suburban neighborhood with a variety of amenities nearby. The area is home to several cafes, restaurants, pharmacies, parks, physicians' offices, hospitals, theaters, and places of worship within a few miles radius. With multiple Starbucks locations for your morning coffee fix, delicious dining options like Taco Bell and The Cheesecake Factory, and accessible healthcare services including CVS Pharmacy and Los Robles Hospital Cancer Center, residents have everything they need close by. Additionally, the abundance of parks such as Oak Brook Park and Conejo Creek Park provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a comfortable and well-equipped living environment suited for seniors looking for convenience and accessibility.

Cafes

• Starbucks (0.1 miles)
• Starbucks (2.4 miles)
• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (3 miles)
• Lazy Dog Cafe (3.2 miles)
• Tifa Chocolate & Gelato (5 miles)

Restaurants

• Taco Bell (0.2 miles)
• Namaste Spiceland (2.5 miles)
• Chick-Fil-A (2.7 miles)
• tarantula Hill Brewing Company (2.8 miles)
• The Cheesecake Factory (3.2 miles)
• McDonald's (3.3 miles)
• Shake Shack (3.7 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3.3 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4 miles)
• CVS Pharmacy (4.1 miles)

Parks

• Oak Brook Park (0.4 miles)
• Sapwi Trails Community Park (0.6 miles)
• Conejo Creek Park (0.9 miles)
• Conejo Creek South Park (1.3 miles)
• Thousand Oaks Community Center and Park (2.2 miles)
• Westlake Village Community Park (4.2 miles)

Physicians

• Lakeside Community Health Care: Singh Juhee L MD (1.7 miles)
• Weight First (1.8 miles)
• Ventura Orthopedics - Thousand Oaks (2.5 miles)
• Dr Eugene S. Ahn (2.5 miles)
• Kumar Vijay MD (2.5 miles)
• Gastroenterology Center of Thousand Oaks (2.6 miles)
• Los Robles Conejo MRI Center (2.6 miles)

Hospitals

• Los Robles Hospital Cancer Center (2.5 miles)
• Koveos, Efthimios DDS (2.5 miles)
• Thousand Oaks Surgical Hospital (2.9 miles)
• Westlake Surgical Center (3.9 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (3.2 miles)

Places of Worship

• Calvary Community Church (4.4 miles)