Canyon View Homes II

Pros

• The grounds and backyard of the care home are quite nice, providing a pleasant outdoor space for residents.
• The home features built-in ramps, ensuring accessibility for residents with mobility challenges.
• The husband and wife team caring for the residents are described as fine, indicating a level of competence in their caregiving.
• The basic living accommodations are functional, meeting essential needs for residents.

Cons

• The owners took a deposit without proper paperwork or a receipt, creating an unprofessional atmosphere.
• They refused to return the deposit despite being informed about the resident's critical condition shortly after taking the money.
• The owner displayed unprofessional behavior by speaking poorly about a current resident during the visit.
• The visitor felt pressured throughout their interaction and perceived it as a sales pitch rather than genuine care.
• The TV room was described as small and inadequate for residents' needs.
• Communication with Erika, a nurse at Los Robles, was hard to understand, indicating potential issues in staff clarity.
• While the backyard was pleasant, the overall living conditions were described as basic and lacking noteworthy features.
• The visiting family found the staff to be unhelpful regarding their stepmother's condition and expressed dissatisfaction with the caregivers covering for the owners.

Review

Family experiences with board and care homes can vary widely, often hinging on the professionalism of the staff and the general atmosphere of the facility. In one instance, a family visited two homes owned by a couple who took a deposit for their mother's future residency without ensuring proper documentation or providing a receipt. This lack of transparency was troubling from the outset, especially as it occurred while they were still expecting another resident to vacate the room. The situation took a more distressing turn when, just 24 hours after the deposit was paid, they informed the owners that their mother could no longer relocate due to her declining health condition. Rather than acknowledging the family's difficult circumstances, the owners refused to refund the deposit, leading them to consider legal action.

During their visit, family members noted an unsettling professionalism displayed by one of the owners—a registered nurse—who engaged in unprofessional behavior by speaking negatively about current residents. Such remarks not only raised red flags about her attitude toward her responsibilities but made visitors feel uncomfortable in what should be a nurturing environment. They felt pressured throughout their interaction, which is disconcerting when entrusting someone with care for their loved ones.

In contrast, another review described a different board and care home called "Our Home," where visitors felt that staff members were more focused on delivering a sales pitch than truly understanding individual needs or preferences. The person they spoke to seemed detached from any genuine inquiry into what specific support or living arrangements would best suit them or their family member. This lack of personalized attention left an unfavorable impression; visitors want assurance that their concerns will be heard and addressed rather than being treated as potential clients in a marketing scenario.

Physical impressions also played a crucial role in determining overall satisfaction with these facilities. While one reviewer described certain amenities—such as nice grounds and accessible ramps designed for wheelchair users—they criticized other areas such as dimly lit rooms and small common spaces like the TV room. Families often consider socialization aspects when selecting care homes; thus, it's essential that communal areas are inviting and suitably equipped for entertainment options.

The basic offerings within these homes came under scrutiny as well. One review conveyed disappointment over an overall lack of noteworthy features in terms of living accommodations; simply put, many families are seeking environments that feel more like home rather than just places to reside temporarily. It speaks volumes about how important it is for facilities not only to provide fundamental care but also to create warm and welcoming atmospheres conducive to happiness and comfort.

Finally, although there were commendations regarding some caregivers (specifically mentioning positives about the husband-and-wife team), complaints arose concerning additional staff members who covered shifts for them but exhibited unsatisfactory levels of support or attentiveness. When families are trusting caregivers with significant roles in their loved ones' lives—particularly when health conditions are serious—it’s vital they feel confident that all caregivers will deliver consistent quality care rather than feeling reliant on only select individuals within staffing.

Overall, these reviews highlight profound concerns around professionalism, communication gaps between families and facility staff members, environmental aesthetics impacting emotional well-being, basic limitations in living arrangements offered at various centers, together with variable caregiver performance—all pivotal factors shaping families’ decisions during emotionally charged times.

This part of Thousand Oaks, California offers a convenient and well-equipped neighborhood for senior living. With several hospitals and medical facilities in close proximity, including Los Robles Hospital Cancer Center and various physicians' offices, residents have access to quality healthcare services. The area also boasts a variety of parks for outdoor recreation and relaxation, such as the Conejo Creek South Park and Sapwi Trails Community Park. Additionally, there are several pharmacies nearby for easy access to medications. For dining options, there are popular chain restaurants like Chick-Fil-A and The Cheesecake Factory, as well as local favorites like Namaste Spiceland. Entertainment options include the AMC DINE-IN Theater for movies. Overall, this area provides seniors with a blend of convenience, amenities, and leisure activities suitable for a comfortable lifestyle.

Hospitals

• Los Robles Hospital Cancer Center (0.1 miles)
• Koveos, Efthimios DDS (0.2 miles)
• Thousand Oaks Surgical Hospital (2.3 miles)
• Westlake Surgical Center (4.6 miles)

Physicians

• Kumar Vijay MD (0.2 miles)
• Los Robles Conejo MRI Center (0.2 miles)
• Dr Eugene S. Ahn (0.2 miles)
• Ventura Orthopedics - Thousand Oaks (0.2 miles)
• Gastroenterology Center of Thousand Oaks (0.2 miles)
• Lakeside Community Health Care: Singh Juhee L MD (1 miles)
• Weight First (1 miles)

Parks

• Thousand Oaks Community Center and Park (0.5 miles)
• Conejo Creek South Park (1.5 miles)
• Conejo Creek Park (1.7 miles)
• Oak Brook Park (2.2 miles)
• Sapwi Trails Community Park (3 miles)
• Westlake Village Community Park (5.7 miles)
• Dos Vientos Community Park (6.2 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3 miles)
• Medicine Shoppe (3 miles)
• Burt's Pharmacy and Compounding Lab (3.2 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.6 miles)
• Lazy Dog Cafe (1.7 miles)
• Starbucks (2.3 miles)
• Starbucks (2.4 miles)
• Starbucks (3.9 miles)
• Tifa Chocolate & Gelato (6.4 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• The Cheesecake Factory (1.6 miles)
• tarantula Hill Brewing Company (2 miles)
• Namaste Spiceland (2.1 miles)
• Del Taco (2.2 miles)
• Taco Bell (2.2 miles)
• In-N-Out Burger (2.5 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (1.7 miles)

Places of Worship

• Calvary Community Church (5.6 miles)