Summit Assisted Living of Tarzana

Pros

• The staff at Brookdale is described as caring, helpful, and kind, treating residents and families like family.
• Residents enjoy a warm and inviting atmosphere where they feel safe and are regularly checked on.
• The facilities at Brookdale are well-maintained, clean, and feature nice decor.
• The food served is praised for being nutritious and tasty, contributing to the overall satisfaction of residents.
• There are plenty of activities and social events available for residents to engage in, promoting a vibrant community life.
• Families express gratitude for responsive management that provides great support during transitions or care needs.
• The layout of the facility is appreciated for its thoughtful design around a central courtyard, enhancing the living experience.
• Many reviews emphasize how happy residents are with their living arrangements and community engagement.

Cons

• The entrance of Summit Assisted Living of Tarzana had dirty windows, which was unappealing to visitors.
• There were vague answers provided by the staff during the tour, leading to disappointment about their communication.
• After a change in ownership, the quality of care for residents at Summit deteriorated significantly, with staff treating them like a bother.
• Missing personal belongings and a lack of room cleaning raised concerns about care standards at Summit Assisted Living.
• Communication issues persisted, as family members were not kept informed about falls and inaccuracies regarding resident care needs were reported.
• Brookdale's billing practices lacked detail, leading to charges for services that were not performed.
• While some found the community pleasant, financial constraints prevented others from moving in despite their interest and positive impressions.
• Concerns over food quality and temperature arose in multiple facilities, suggesting inconsistencies in meal service.

Review

The journey of finding the right assisted living facility can often be fraught with challenges and emotional weight. Reviews from various individuals depict a contrasting experience between two facilities in Tarzana, revealing an important distinction in care quality and overall environment.

Summit Assisted Living of Tarzana, an older establishment, presented a mixed bag for visitors and former residents alike. On one hand, the potential for comfort was evident; however, maintenance concerns were prevalent. Reviewers noted that the entrance to the facility was less than welcoming due to dirty glass doors and windows smeared with fingerprints. The ambiance created by these unkempt surroundings did not set a positive tone for what should be a safe haven for seniors. While the staff who conducted tours were described as pleasant, many found interactions lacking in depth, providing vague answers to essential questions that would have helped families feel more secure about their loved ones' well-being.

Moreover, personal experiences shared by families highlighted severe issues regarding resident care post-ownership change at Summit. One reviewer recounted their mother's declining experience after management changed hands—an abrupt shift that went unnoticed until months later. Residents felt neglected, and critical communication lapses led to concerning incidents like falls which were not appropriately communicated to family members. Unsatisfactory living conditions compounded frustrations; reports of unclean rooms riddled with missing items further brought into question the facility's commitment to maintaining a high standard of care. Additionally, sudden price hikes without justification created added tension among residents and their families.

In sharp contrast stood Brookdale Tarzana North—a facility portrayed consistently in a favorable light by its residents and their families. Upon returning from rehabilitation treatment, one reviewer expressed gratitude for the compassionate support extended towards their father during his recovery process. Unlike Summit’s lackluster atmosphere, Brookdale's staff was described as attentive and caring—creating an environment where residents are treated like family rather than mere clients. The comprehensive approach taken by management ensured that each resident’s needs were met diligently—from medical assistance to personal engagement through daily activities.

Visitors highlighted Brookdale's spacious accommodations similar to large studio apartments offering ample closet space alongside well-prepared meals praised for their tastefulness. The community maintained cleanliness across common areas while also providing enjoyable outdoor spaces where residents could engage with nature—a stark contrast to some critiques leveled against Summit’s aging infrastructure and lack of appealing outdoor amenities.

Those considering assisted living options mentioned how vital it was that they interacted with dedicated staff who took genuine interest in both residents’ lives and family feedback—qualities evidently present at Brookdale but seemingly absent from Summit's operational culture post-management changes. Additionally, attendees appreciated the effective communication throughout admission processes at Brookdale—making it easy for families to navigate transitions into senior care environments seamlessly.

Finally, amidst all reviews shared within this context lies an overarching theme: families yearn for environments where compassion meets professionalism whilst maintaining clear lines of communication concerning their loved ones' health and daily experiences within assisted living settings. The sentiment reveals how crucial it is for prospective residents or their family members to thoroughly research available options before arriving at decisions impacting their continued quality of life during senior years—a task made significantly easier if they seek out locations such as Brookdale Tarzana North known for cultivating enriching experiences rooted in genuine care rather than treating seniors as mere numbers within business models like other facilities may do so poorly.

Located in the charming neighborhood of Tarzana, California, this area offers a convenient mix of amenities for seniors looking to settle down. With multiple pharmacies within a short distance, accessing medication and healthcare supplies is hassle-free. A variety of restaurants cater to different tastes, ensuring enjoyable dining experiences. Nearby parks provide opportunities for leisurely walks and outdoor activities. For those who enjoy a cup of coffee or a pastry, several cafes are also easily accessible. Transportation options are available for travel needs, and top-notch medical facilities are within reach for quality healthcare services. In addition, there is a theater for entertainment and places of worship for spiritual fulfillment. Overall, this part of Tarzana provides a comfortable and convenient environment for seniors seeking a vibrant community to call home.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)

Restaurants

• McDonald's (0.8 miles)
• Uncle Bernie's Deli (1.4 miles)
• Vinh Loi Tofu (1.8 miles)
• Chili's Grill & Bar (1.9 miles)
• Chick-Fil-A (2 miles)
• Wendy's (2.1 miles)
• The Stand American Classics Redefined (2.2 miles)

Parks

• Encino Bike Path (1.3 miles)
• Lake Balboa Park (2.2 miles)
• Serrania Park (3.1 miles)
• Top of Topanga Overlook (4.4 miles)
• Shadow Ranch Park (5 miles)
• Parthenia Park (5.1 miles)
• Van Nuys Sherman Oaks Park (5.5 miles)

Cafes

• Winnetka Bowl (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (4 miles)
• Starbucks (4 miles)
• Porto's Bakery & Cafe (4.4 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)

Transportation

• Van Nuys Airport (VNY) (3.1 miles)
• Van Nuys FlyAway Bus Terminal to LAX (3.9 miles)

Physicians

• UCLA Health Woodland Hills (4 miles)
• Southern California Orthopedic Institute (4.5 miles)
• Mid-Valley Comprehensive Health Center (5.5 miles)
• Liberty Pacific Advanced Imaging | West Hills (5.7 miles)
• Center For Orthopaedic Specialists (5.7 miles)
• Evan Bachner Evan J Bachner MD (5.7 miles)
• Providence Medical Institute West Hills OB-GYN (5.8 miles)

Theaters

• Regal Sherman Oaks Galleria (4.2 miles)

Hospitals

• Veterans Administration (5.7 miles)

Places of Worship

• Immanuel Bible Church (6.3 miles)