Information last verified:
10940 Strathern Street, Sun Valley, CA 91352
For more information about senior living options: (844) 490-3973
The lady who answered cut the caller off and told them to hurry up. She responded disrespectfully and simply said no. The interaction was unprofessional and rude. The service was bad. The lady who answered hung up on the caller quickly.Royalty Assisted Living in Sun Valley is best suited for residents who can tolerate a front-office culture where courtesy and responsiveness are not reliable expectations. The two 1-star reviews provide a clear, cautions portrait: callers were cut off mid‑sentence, spoken to disrespectfully, and abruptly hung up on. In short, the intake and initial communications establish a troubling baseline for how the operation treats families and potential residents even before any care questions are ever answered.
Those who should consider alternatives are families that prioritize professional, patient, and predictable communication as a core part of selecting an assisted-living home. If a warm, welcoming first impression and responsive problem-solving are non-negotiables, the accounts here should trigger serious caution. Prospective residents who expect consistent courtesy from administrative staff, quick follow‑through on inquiries, and a respectful tone during every point of contact will likely be disappointed by what the reviews describe.
The reviews fail to present any compensating strengths that could offset the negative impressions of staff behavior. There are no documented notes about quality of care, safety standards, staffing ratios, activities, or environmental quality that might balance the ugly anecdotes of rude treatment or abrupt hang-ups. Without visible positives, whether in everyday care, amenities, or reliability, the main con dominates: a problematic culture at the point of contact that undermines confidence in the facility’s overall operation.
From a decision-making perspective, this is a situation that warrants rigorous due diligence before committing. The practical move is to verify whether the negative experiences are isolated or symptomatic of a broader pattern. Families should request a live tour, observe how staff interact not only with prospective residents but with current residents and family members, and press for concrete examples of how concerns are handled and tracked. Clarify administrator accessibility, response times, and the facility’s formal processes for resolving complaints and improving service.
During visits, ask direct, concrete questions and look for behavioral consistency across staff and shifts. How are inquiries managed when the front desk is busy? Is there a clear escalation path for concerns? What training exists around communication, resident dignity, and conflict resolution? Inquire about staffing stability, the turnover rate among front-desk personnel, and the extent to which administrative staff participate in care planning or in routine resident care conversations. Observe not only the tone of the receptionist but how other team members respond to questions; a single rude interaction can signal a broader cultural issue if there is no corrective mechanism.
Bottom line: the current feedback places a high premium on a risk factor that is hard to offset with unspecified care promises or amenities. For families seeking an environment where courtesy, attentiveness, and professional communication are reliably present, Royalty Assisted Living represents a red flag. Alternatives with documented positive resident experiences, stronger customer-service cultures, and transparent processes for handling concerns should be prioritized. If choosing this facility remains under consideration, demand a thorough introductory meeting with the administrator, demand references from current residents or families, and insist on a clear, written service plan and escalation protocol before any commitment is made.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (1 miles away) Los Angeles International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Royalty Assisted Living in Sun Valley, California is a premier board and care home that offers top-notch care services and a range of amenities to ensure the comfort and well-being of its residents.
Our community boasts a beautiful dining room where residents can enjoy delicious meals prepared by our skilled staff. Each living space is fully furnished, providing a cozy and inviting environment. The stunning garden provides residents with access to outdoor space to relax and enjoy nature.
We understand the importance of a clean and organized living environment, which is why our dedicated housekeeping staff ensures that all rooms are tidy and well-maintained. Additionally, we offer move-in coordination services to assist new residents in transitioning smoothly into their new home.
Residents can stay connected with loved ones as we provide telephone and Wi-Fi/high-speed internet services. Engaging in social activities is vital for maintaining an active lifestyle, which is why we offer scheduled daily activities designed to enhance physical and mental well-being.
Our compassionate staff provides assistance with daily activities such as bathing, dressing, and transfers. They work closely with health care providers to ensure that each resident receives personalized care tailored to their specific needs. We also specialize in diabetes diets and accommodate special dietary restrictions.
Transportation arrangement for medical appointments is readily available to ensure timely access to healthcare facilities. Additionally, we provide transportation services for other needs like shopping or recreational outings.
Located in Sun Valley, residents have easy access to local amenities such as cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals. This convenient proximity ensures that our residents can easily enjoy various recreational activities or seek necessary medical attention.
At Royalty Assisted Living in Sun Valley, CA, we strive to create an inclusive community where seniors receive exceptional care while enjoying a comfortable lifestyle filled with engaging activities.
Royalty Assisted Living is located at 10940 Strathern Street, Sun Valley, CA 91352 in Los Angeles County, California
Serene Life Senior Care
Sun Valley, CA
Furnished accommodations with garden spaces and personalized care.
Meridian Elderly Assisted Living
Sun Valley, CA
Fully furnished apartments with meals and 24-hour assistance.
Tenis New Beginning
Sun Valley, CA
Fully furnished accommodations with 24/7 supervision, nutritious meals, daily activities, and transportation coordination.
Sun Valley Residential Manor
Sun Valley, CA
Comprehensive assisted living with 24/7 supervision, ADL support, meal service (diabetes diet), housekeeping, and care coordination.
Vine Valley Homes
Sun Valley, CA
Caring staff and a clean, welcoming setting.
Lankershim Arms
North Hollywood, CA
Excellent access to nearby amenities (cafes, parks, pharmacies, hospitals, restaurants, theater) and transport.
Villa Scalabrini Retirement Center
Sun Valley, CA
Caring staff with engaging activities in a clean, welcoming environment.
Nikkei Senior Gardens
Pacoima, CA
Culturally tailored care with a warm, attentive staff and well-maintained grounds.
Valley Palms Care Center
N Hollywood, CA
Compassionate staff delivering attentive, quality care with good family communication.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions