5220 Lockwood Drive, Santa Rosa, CA 95409
For more information about senior living options: (844) 490-3973
The service is great and the staff are friendly. The front desk staff is friendly and very helpful. They carry quality equipment for yard and garden needs. People there are friendly and knowledgeable. The store is local and convenient for equipment and supplies. The mechanic is great - very knowledgeable and helpful. RVY&G provides great service and fair prices with honest assessments about repairs.
The owner is described as rude and a complete jerk. A staff member was very rude and not friendly or helpful. They told customers a blower was toast and sold them a new one. The shop pushes customers to buy larger, more expensive options that may not be in their best interest. They charged about $178 to replace a carb that was only six months old, and the service was very rude. The owner refused to open a box for a customer's part, claiming they were alone and had no time. Parking in front with a work truck can provoke attitude from the staff. They do not work on all small engines. They are not consistently open during posted hours.Rincon Valley Yard and Garden presents itself as a neighborhood hub for yard and garden gear, with a clear emphasis on service and a lived-in, knowledgeable staff. Across the various experiences, customers repeatedly note that the frontline team can be friendly, helpful, and easy to work with, even if not every visit goes perfectly. Several reviews single out the woman at the front desk as especially warm, helpful, and approachable, helping to set a positive tone for the store. A younger mechanic is also mentioned positively in at least one review, described as cool and capable, though there's ambiguity about whether he remains on staff. Taken together, many shoppers come away with a sense that the people in the shop genuinely want to help, even if there are rough edges in some interactions.
On the service side, the shop earns praise for solid repairs and dependable knowledge. Reviewers repeatedly call the mechanics "great," "very knowledgeable," and "super helpful," praising practical, commonsense advice and a willingness to explain options clearly. Some customers report straightforward, efficient work that feels honest and fair, and they appreciate being told when a repair isn't worth pursuing. The shop's ability to diagnose quickly - getting to the heart of a problem fast - has been highlighted as a strong point. Yet there are other voices that remind you this is a busy, swamped shop: when demand is high, it can take longer to get devices back, and the level of service can swing depending on who's assisting you.
Hours and reliability come up as a recurring theme. A number of reviewers urge the business to stay true to its posted hours or to update them if they're changing, describing this as the bare minimum for a storefront. There are moments of strong loyalty - customers who show up near closing and still get help, or who praise long-standing reliability despite occasional delays - paired with more frustrated accounts where the shop's operating hours or pace of service did not meet expectations. The implication is that anyone counting on quick turnaround should plan ahead or call in advance to confirm availability, especially during busy periods.
The store's product focus and service scope shape a lot of the customer experience as well. Several reviews note that Rincon Valley Yard and Garden leans heavily toward Stihl equipment - buying, stocking, and repairing that line is a core part of what they do. There's a clear sense that for anything outside of Stihl, awareness may be more limited, and some customers have found that not all small engines are serviced. A specific example mentioned is a Homelite leaf blower that was not serviced, underscoring the shop's specialization. For customers who want quality gear for yard tasks, the store can be a reliable one-stop shop, especially for people who already trust Stihl and related products.
Positive experiences extend beyond gear to the buying and parts process. Several customers recount successful purchases of parts and timely assistance, with staff who are knowledgeable about products and options. A notable highlight is the experience of buying a new tiller on short notice and leaving with a machine that performed well - the Honda 110 tiller, praised for its four-stroke design and the convenience of not needing premixed gas. This sense of getting the right tool, at the right time, reinforces the impression that the shop can be a practical and helpful ally for homeowners who need dependable equipment quickly.
Not all experiences are rosy, however. A subset of reviews describes unfriendly or pushy behavior, with some customers feeling pressured toward higher-cost purchases or questioned about the necessity of certain repairs. There are accounts of rude interactions, including one report of a very rude individual who seemed disinclined to assist, and other stories about owners or managers who were not as customer-centric as one might hope. One particular long post accuses the shop of dishonesty and poor handling of customer requests - ranging from refusing to open a box with a needed part to dismissive attitudes about service requests. Taken together, these anecdotes suggest that interpersonal dynamics can vary widely within the store, and that a customer's experience can hinge significantly on who they happen to interact with on a given day.
A final, practical thread runs through several reviews: parking, accessibility, and the occasional attitude from staff when a vehicle or equipment is parked in a way that intersects with a shop's operations. Some reviewers note that parking can be tricky and that there can be lingering tension around how customers present their equipment or vehicles in the lot. The takeaway is simple: while many visitors have found the team friendly, capable, and worth returning to - especially for repairs and Stihl-oriented gear - others have multiple cautions about consistency, cost expectations, and the tone of certain interactions.
Overall, Rincon Valley Yard and Garden emerges as a good-fit option for many local customers who value friendly service, solid product knowledge, and reliable repairs - especially for Stihl gear and related yard equipment. The shop earns praise for approachable staff, practical maintenance and repair work, and the chance to walk away with the right tool for the job. Yet the experience is not uniformly flawless: a spectrum of reports highlights inconsistencies in hours, service pace, and interpersonal dynamics, with some customers feeling they encountered rude behavior or felt pushed toward costlier choices. For buyers who plan ahead, verify hours, and seek out the staff members who have earned a reputation for helpfulness, Rincon Valley Yard and Garden can be a dependable partner for keeping yard equipment running smoothly.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rincon Valley Gardens I, located in the charming city of Santa Rosa, CA, offers a warm and inviting board and care home designed to cater to the needs of its residents while providing a sense of community and comfort. This beautifully maintained facility boasts a variety of amenities that enhance the daily living experience, including a spacious dining room where residents can enjoy nutritious meals tailored to special dietary restrictions. The fully furnished living spaces are complemented by outdoor areas and well-kept gardens, encouraging relaxation and social interaction.
At Rincon Valley Gardens I, residents benefit from comprehensive care services that ensure their safety and well-being. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers, while also coordinating with healthcare providers for ongoing medical needs. Specialized support is available for those managing diabetes or requiring medication management. Transportation arrangements are provided to help residents attend medical appointments or engage in community activities.
The community is vibrant with scheduled daily activities that promote engagement and enrichment. Residents can easily stay connected with friends and family through Wi-Fi/high-speed internet services available throughout the premises. Housekeeping services further contribute to a worry-free lifestyle.
Conveniently situated near various local amenities?including cafes, parks, pharmacies, restaurants, theaters, and hospitals?Rincon Valley Gardens I allows its residents to enjoy the best of Santa Rosa while maintaining their independence in a supportive environment. With transportation nearby making it easy to explore the area, Rincon Valley Gardens I is not just a place to live; it?s a welcoming community where individuals can thrive.
This part of Santa Rosa, California offers a variety of amenities that cater to senior living. With several parks in close proximity such as Rincon Valley Community Park and Spring Lake Park, residents have plenty of opportunities for outdoor recreation and relaxation. Additionally, there are multiple healthcare options nearby including Plastic Surgery Associates and Sutter Family Practice. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In terms of dining, there is a range of restaurants from casual fast food options like Taco Bell to upscale establishments like Willi's Wine Bar. For entertainment, Roxy Stadium 14 offers movies just a short drive away. Overall, this area provides a blend of convenience, healthcare services, dining options, and recreational activities suitable for seniors looking to settle down in Santa Rosa.
Rincon Valley Gardens I is located at 5220 Lockwood Drive, Santa Rosa, CA 95409 in Sonoma County, California
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