Paradise Valley Residential

Pros

• The staff at Paradise Valley Residential Care Home are wonderful and caring.
• Ed Gadia's team, including Danny and Vivien, provided compassionate, attentive care for residents with advanced Alzheimer's.
• Families felt their loved ones received the best possible care, extending life beyond expectations.
• The facility is peaceful and beautiful, with well-kept rooms and a pleasant backyard setting.
• The staff are communicative and proactive in contacting families when residents are sick or in the ER.
• The staff are dedicated and treat residents like family.
• The staff are highly qualified, delivering high-quality care.
• Paradise Valley has been described by families as head and shoulders above other care options.
• The owner, Edward Gadia, is viewed as kind, accommodating, sincere, and generous.
• The facility and its staff come highly recommended by families.

Cons

• A reviewer warned that the home should not be chosen for someone who needs a lot of assistance.
• The reviewer claimed that quiet residents who do not wake the staff at night would not be attended to.
• The reviewer said that residents with multiple food allergies would not be well accommodated.
• The reviewer stated that the caregivers are older than expected for caring for a whole home of patients.
• The reviewer claimed a loved one was sent to the ER and told she couldn't come back.
• The reviewer described Mr. Gadia as unprofessional and alleged language barriers among staff, with some not speaking English well.

Review

Paradise Valley Residential Care Home is described by many families as a place where compassion and attentiveness are felt in every corner. The team, including Danny and Vivien, work under the direction of Ed Gadia to provide a level of care that several families say surpassed what they expected. In stories of the last months of a loved one's life, the staff's dedication shines through. One account highlights how care for a mother with advanced Alzheimer's and dementia was so attentive that it seemed to extend her time beyond what doctors had predicted, reinforcing the sense that the home's atmosphere and the team's commitment could make a meaningful difference during difficult times. That sentiment - that the home's care can meaningfully influence outcomes and wellbeing - recurs in multiple testimonials.

Another long-running theme is consistent and proactive communication. Families who lived out of state note that Ed and his staff were the ones who reached out when their loved ones were sick or headed to the ER, a privilege not always afforded by other care providers. For a family with weekly visits from a brother-in-law and quarterly trips by the primary caregiver, the reliability of updates and the sense that the facility was keeping them in the loop becomes a cornerstone of trust. The passing of a mother at age 97 after years of care is described as peaceful, with the family member able to speak to her in those final moments. The staff's own sorrow at a resident's passing is cited as a sign of genuine, heartfelt engagement with the people they serve.

Several accounts emphasize the overall environment and the quality of care provided. A loved one who had undergone a serious stroke benefitted from 24-hour care, with the family choosing Paradise Valley after touring multiple facilities and concluding that Edward Gadia's operation stood out. The father's three-and-a-half years with the team before moving with the family to Oregon serve as a testament to stability and trusted care. Another set of testimonials praise the facility's peaceful, beautiful setting and the staff's high level of competence, painting a picture of a place where residents are treated with respect and kindness, and where the care team truly engages with families as partners.

Personal experiences with Ed and the staff also come across as deeply positive. One couple describes a care arrangement where the owner was the nicest person - accommodating, sincere, and generous in spirit - and even though there is a noted language barrier among some staff, the care delivered was rated as the best possible. The physical space is highlighted as well - rooms that are nice and open, a backyard setting, and many rooms with sliding doors to the deck - features that contribute to a comforting atmosphere for residents and their visitors. The consensus across these stories is that the people and the setting together create a nurturing environment that families want for their loved ones.

There is also a chorus of strong, affirming endorsements from other families who felt the home offered a high standard of care and a warm, familial touch. One reviewer who visited weekly over two years observed consistently clean surroundings, meticulous grooming of her mother, and staff who she felt genuinely enjoyed caring for her. Food was a source of daily joy for her mother, a sign she valued the residents' quality of life as much as their medical needs. The overall impression was of a place where residents were treated with dignity, with staff who engaged warmly in daily routines and who made an effort to create positive moments in the residents' lives. This perspective concludes with a wholehearted recommendation of the facility.

Yet, not every voice aligns with the glowing testimonials. A few reviewers offer explicit criticisms about the care environment and management. One reviewer warns that for individuals needing a lot of assistance, Paradise Valley may not be the right fit, citing issues such as nighttime quietness being prioritized over responsiveness, difficulties with sleep and new medications, and strict concerns about dietary restrictions. There is a belief that some caregivers are older than ideal for managing an entire home of patients, and a troubling experience where a loved one was sent to the ER and told she could not return, alongside a claim that staff sometimes labeled families as "difficult" when advocating for better care. The sentiment here is a strong reminder that every family's experience may differ and that clear communication and responsiveness are essential to trust.

Another review raises more pointed criticisms about professionalism and language, describing the owner as unprofessional and suggesting that floor space in patient rooms should not be treated as a precious commodity. Language barriers are emphasized, with concerns that some staff do not speak English well in front of patients or families, and accusations that not all staff understand English. The reviewer portrays the owner as someone who acts like he owns the facility, with judgmental behavior over the phone and a general sense of disrespect toward residents and their families. The complaint culminates in a call for improvement in basic professional standards, including the need for clear communication and more respectful interactions.

Taken together, the stories paint a complex portrait of Paradise Valley Residential Care Home: a place many families deeply trust and praise for its compassionate care, strong personal connections, and a welcoming environment; and a setting for others who have concerns about communication, staffing, and consistency in handling high-need cases. Positive experiences frequently center on the staff's dedication, the family-centered approach, and the emotional support that accompanies medical care. The critical accounts remind us that in residential care, the alignment between expectations and day-to-day realities - especially around staffing, language, and responsiveness - can significantly color a family's experience. For anyone considering Paradise Valley, the narratives suggest a need to look closely at the specific needs of a loved one, have candid conversations about expectations and communication, and assess whether the home's strengths align with those needs.

This part of Santa Rosa, California, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies located within a few miles, including Walgreens and Kaiser Pharmacy East, access to necessary medications is easily accessible. There are also several cafes and restaurants nearby such as Starbucks, BJ's Restaurant & Brewhouse, and Dierk's Parkside Café providing plenty of dining options. In terms of healthcare, there are numerous physicians in close proximity, including specialists at Sutter Medical Foundation North Bay. For emergency medical care, Kaiser Foundation Health Plan and Sutter Santa Rosa Regional Hospital are both within a short distance. Additionally, there are parks for outdoor recreation like A Place To Play, as well as theaters like Roxy Stadium 14 for entertainment options. Overall, this part of Santa Rosa offers a well-rounded and convenient living environment for seniors.

Pharmacies

• Walgreens (0.4 miles)
• Kaiser Pharmacy East (1 miles)
• Rayles Pharmacy (1.8 miles)
• Peace In Medicine (1.9 miles)
• CVS Pharmacy (2.6 miles)
• Creekside Managed Care Pharmacy (2.9 miles)
• Herbal Pharmacy (2.9 miles)

Cafes

• Starbucks (0.8 miles)
• Taylor Lane Organic Coffee (1.2 miles)
• Cafe Des Croissants (1.7 miles)
• Aroma Roasters Coffee & Tea (2.6 miles)
• Dierk's Parkside Café (3.1 miles)

Restaurants

• McDonald's (0.9 miles)
• Super Chavez Market (1.1 miles)
• BJ's Restaurant & Brewhouse (1.2 miles)
• Jack In The Box (1.3 miles)
• In-N-Out Burger (1.3 miles)
• John Ash & Co. (1.8 miles)
• Ike's Place (1.8 miles)

Physicians

• Sutter Medical Foundation North Bay (0.9 miles)
• Anthony M. Sajewicz, MD (0.9 miles)
• Peter B. Brett, MD (0.9 miles)
• Steven L. Wolf, MD (0.9 miles)
• Helena A. Longin, MD (0.9 miles)
• Demara N Hale, MD (0.9 miles)
• Robert An-Kuo Lee, MD (0.9 miles)

Hospitals

• Kaiser Foundation Health Plan (1.1 miles)
• Sutter Santa Rosa Regional Hospital (1.7 miles)
• Kaiser Foundation Hospital (1.7 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (2.9 miles)
• St Joseph Health System (3.2 miles)

Parks

• A Place To Play (2.4 miles)
• Old Courthouse Square (2.7 miles)

Transportation

• Santa Rosa - SMART Station (2.7 miles)
• Santa Rosa Transit Mall (2.8 miles)

Theaters

• Roxy Stadium 14 (2.9 miles)
• Airport Stadium 12 (3.4 miles)