Hanna House Ridley

Pros

• Hanna House offers a small, intimate setting that feels like home, providing loving and personalized care for residents.
• The staff at Hanna House are described as kind, caring, and attentive, ensuring residents receive the individualized attention they need.
• The facility is noted for being clean, well-maintained, and organized, contributing to a pleasant living environment for residents.
• The owners, Karrie and David Hanna, have extensive knowledge of dementia care and are deeply committed to the well-being of their residents.
• Visitors appreciate the peaceful country setting while still being centrally located near necessary amenities and medical centers.
• Many families express gratitude for the compassionate care their loved ones receive at Hanna House during challenging times.
• Residents seem to feel content and secure in their surroundings, with many visitors enjoying quality time spent with them in the facility's inviting atmosphere.

Cons

• The nurse and owner, Kerrie, is described as extremely rude and disrespectful to family members, creating a negative atmosphere for residents and their families.
• Some residents appear to be disengaged and unresponsive, leading to the perception that the facility is one of the most depressing places to be for those with dementia.
• Limited English language ability among some staff members results in a lack of caring or attentiveness toward the residents.
• Despite being kept clean, the facility is noted to have an unpleasant odor resembling urine at times.
• The location of Hanna House is criticized for being in a less desirable part of town, which detracts from its appeal.

Review

Hanna House Ridley is a small residential care facility that has garnered a mixed bag of reviews from those who have loved ones residing there. Many reviewers appreciate the intimate atmosphere of the home, describing it as inviting and well-kept, akin to a personal residence rather than an institutional environment. This smaller size allows for more personalized care, which seems to be a significant factor for families choosing Hanna House over larger facilities. The staff are frequently praised for their attentiveness and kindness, indicating that they are generally perceived as compassionate caregivers. The overall sentiment among many reviewers reflects a feeling of comfort knowing that their loved ones receive adequate attention in an environment that feels homely.

However, this warm and nurturing image is marred by several negative experiences concerning the management, particularly with Karrie Hanna—the owner and nurse at the facility. Some visitors reported experiences of rudeness and disrespect from her towards family members, leading them to question whether this demeanor affects the overall care provided to residents. One reviewer expressed deep concern for other residents who might have to endure such treatment from Karrie, stating unequivocally that they would not recommend Hanna House based on these interactions. This contrasting perception raises concerns about staff dynamics and how it can impact both caregiver morale and resident satisfaction.

Despite mixed feelings about Karrie's management style, numerous testimonials highlight positive experiences regarding the care provided at Hanna House. Families report satisfaction with the cleanliness and organization of the facility, appreciating how well it is maintained while still being moderately decorated—providing a comfortable space without overwhelming ostentation. The personal involvement of both owners in daily operations contributes significantly to families’ peace of mind; their hands-on approach enables individualized care tailored to meet each resident's unique needs. Furthermore, many reviews emphasize the importance placed on maintaining residents' dignity in their care.

Many family members have shared heartfelt stories about witnessing notable improvement in their loved ones’ quality of life while at Hanna House. Testimonies reflect gratitude for staff members who engage creatively with residents rather than resorting to restrictive measures typical in patient care settings focused exclusively on safety or routine management. Reviewers commend Karrie’s skills as a nurse and her extensive knowledge of dementia-related issues—pointing out that she is genuinely committed to ensuring each resident receives specialized medical oversight suitable for their cognitive conditions.

While some describe Hanna House as one of the better options available when caring for individuals with cognitive impairments like dementia, others voice darker sentiments about its environment—describing feelings of depression upon seeing patients disengaged or overly sedated during visits. There were mentions regarding unpleasant odors within common areas which detracted from visits, contributing further to the conflicted impressions surrounding cleanliness despite consistent praise from others proclaiming hygiene maintenance was satisfactory.

Ultimately, Hanna House offers a caring environment rife with individual attention tailored toward memory care patients needing varying levels of assistance. It stands out due primarily to its intimate nature compared to larger facilities but also faces criticism that must be addressed if it hopes to maintain its reputation positively among families searching for ideal places for long-term care solutions amidst difficult circumstances surrounding dementia-related ailments.

This part of Santa Rosa, California, offers a variety of amenities that cater to senior living. With several restaurants nearby such as Super Chavez Market and Grossman's Noshery & Bar, residents have convenient dining options. In terms of healthcare, there are multiple physicians' offices and hospitals in the vicinity, including Kaiser Foundation Hospital and MarinHealth ENT Clinic. Pharmacies like Walgreens and Peace In Medicine are easily accessible for medication needs. For recreational activities, parks like A Place To Play and Old Courthouse Square provide opportunities for relaxation and outdoor enjoyment. Public transportation is also readily available with the Santa Rosa - SMART Station located nearby. Overall, this area provides a mix of essential services and entertainment options suitable for seniors looking for a comfortable living environment in Santa Rosa.

Restaurants

• Super Chavez Market (0.5 miles)
• BJ's Restaurant & Brewhouse (0.9 miles)
• Jack In The Box (1.1 miles)
• In-N-Out Burger (1.2 miles)
• Chick-Fil-A (1.6 miles)
• Ike's Place (1.6 miles)
• Grossman's Noshery & Bar (1.7 miles)

Physicians

• John Dr - John Y Hau Hau MD (0.8 miles)
• Eric Lee M.D. (0.8 miles)
• North Bay Sleep Medicine Institute (0.8 miles)
• Elyse Rae Eisenberg (0.8 miles)
• Siyan Clinical (0.8 miles)
• Sonoma County Indian Health (0.9 miles)
• Jennifer Williams, MD (1 miles)

Hospitals

• Kaiser Foundation Hospital (0.8 miles)
• Kaiser Foundation Health Plan (1.6 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (2.5 miles)
• St Joseph Health System (2.7 miles)
• Sutter Santa Rosa Regional Hospital (2.9 miles)

Cafes

• Taylor Lane Organic Coffee (0.8 miles)
• Aroma Roasters Coffee & Tea (1.7 miles)
• Cafe Des Croissants (1.8 miles)
• Starbucks (1.9 miles)
• Dierk's Parkside Café (2.3 miles)
• Acre Coffee (3.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• Peace In Medicine (1 miles)
• Rayles Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Kaiser Pharmacy East (1.6 miles)
• Creekside Managed Care Pharmacy (2.2 miles)
• Herbal Pharmacy (2.3 miles)

Parks

• A Place To Play (1.3 miles)
• Old Courthouse Square (1.9 miles)

Transportation

• Santa Rosa - SMART Station (1.7 miles)
• Santa Rosa Transit Mall (2 miles)

Theaters

• Roxy Stadium 14 (2.1 miles)