Town & Country

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Town & Country in Santa Ana, CA

555 East Memory Lane, Santa Ana, CA 92706

For more information about senior living options: (844) 490-3973

3.8 from 42 reviews
5 stars
24
4 stars
7
3 stars
0
2 stars
1
1 stars
10

Assisted Living Independent Living Respite Care

Town & Country Costs & Pricing

In Town & Country, the cost of living for a studio apartment is significantly more affordable compared to both Orange County and the broader California market. At $2,295 per month, renting a studio in Town & Country offers considerable savings, as it is nearly half the price of the average studio in Orange County, which stands at $4,313. Similarly, it's also lower than the California state average of $4,145. This competitive pricing makes Town & Country an attractive option for individuals seeking quality housing without the hefty price tag typically associated with other regions in California.

Floor plansTown & CountryOrange CountyCalifornia
Studio$2,295$4,313$4,145

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Town & Country

    Pros

    • pro The staff is incredible.
    • pro The dining room is great with multiple meals a day.
    • pro The young staff is impressive.
    • pro There are lots of activities for residents and they look after each other.
    • pro She has received nothing but the best care.
    • pro She participates in daily physical therapy and is making steady progress.
    • pro Medications are administered on time, and the meals are tasty.
    • pro There is plenty of bilingual staff, which helps her feel comfortable and ensures her needs are met.
    • pro Top-notch care and close attention to residents' comfort and protection.
    • pro It is one of the best retirement homes in Orange County.

    Cons

    • pro They claim the facility has staff who are not very helpful or happy, and that a resident was left unattended, resulting in an infection.
    • pro They accuse the facility of prioritizing profit over patients and of manipulating bed availability based on Medicare plans.
    • pro They recount an incident where a relative was left in bed for 24 hours after major surgery, with nurses unavailable, leading to health complications.
    • pro They describe the staff as unfriendly, failing to provide updates, and scolding patients for asking questions.
    • pro They criticize untrained staff and limited night nursing for rehab patients, implying poor quality of care and profit motives.
    • pro They note loud construction that is disruptive to the neighborhood.
    • pro They say the facility brags about 5-star service but does not deliver.
    • pro They mention a death of a loved one under care, implying neglect.

    Review

    Town & Country in Santa Ana is best suited for seniors who need skilled nursing or rehabilitation care and who want a lively, values-driven community where care feels personal and well organized. The strongest fit is for families prioritizing consistent medical oversight, reliable medication administration, and a robust rehabilitation program - particularly daily physical therapy that yields measurable progress. The dining experience and activity calendar are not afterthoughts here; meals routinely receive praise, and residents are seen engaging in a broad slate of programs. A bilingual staff presence helps bridge language gaps, which matters for comfort and clarity in care plans. In short, this community delivers a care-forward environment wrapped in a socially connected, faith-informed setting.

    That strength, however, should be weighed against a clear caveat: this is not a facility to overlook if nighttime staffing and consistent bedside responsiveness are non-negotiables. Alternatives should be on the radar for families that prioritize ultra-stable care with unwavering night supervision, or for those who require a non-religious atmosphere or a quieter, less congested locale. The Santa Ana footprint is busy, and several reviews flag concerns about staff mood and attentiveness at times, especially on weekends or in moments of high census. For families who demand a consistently seamless safety record and a more secular environment, exploring other options may prove prudent.

    The upside is tangible. When Town & Country functions at its best, the positives are substantial: a professional nursing presence that communicates changes quickly, dependable medication administration, and a rehab program that moves residents forward rather than stalling. Families repeatedly commend the nursing staff's kindness and the quick responsiveness to questions. The dining room delivers variety and flavor, and the activities calendar keeps residents engaged - an important factor for mood, social connection, and overall quality of life. The facility's multi-level care - independent living, assisted living, and skilled nursing - offers a familiar transition path for families managing complex needs over time. The sense of community is palpable, with stories of residents looking out for one another and staff who make the effort to welcome new arrivals.

    Yet the negative experiences cited by some families cannot be dismissed. There are grievous red flags, including a report of a resident left unattended leading to infection and a perceived lapse in doctor responsiveness, alongside accounts of long delays in basic care tasks such as assistance with incontinence or bathroom needs. Several families recount nights and weekends when staff were unhelpful or overwhelmed, and one family alleges aggressive staffing patterns driven by profit concerns rather than patient welfare. Additional concerns touch on the facility's busy, noisy location and a perception that bed availability and admissions can be manipulated by billing arrangements. While these stories are not universal, they indicate real risks that must be weighed with the facility's overall strengths.

    The key to balancing these pros and cons is alignment with specific needs. For families seeking aggressive rehab, social engagement, and a warm, faith-oriented environment, Town & Country can deliver meaningful outcomes - the kind of progress in therapy, reliable med routines, and daily interactions that often matter most in senior care. The bilingual capability and the sense of community offset many uncertainties for non-English-speaking families and those who value a chapel-like atmosphere and a cohesive, values-based culture. Conversely, for those who cannot tolerate intermittent staffing gaps, black-and-white safety incidents, or a busy, commercial setting, it pays to look at alternatives with stronger night coverage, clearer incident resolution histories, and more straightforward pricing practices.

    Ultimately, Town & Country remains a compelling choice for a substantial segment of families, provided due diligence is undertaken. Prospective residents should plan a thorough, in-person audit: a tour with questions about staffing ratios, night shifts, and nurse leadership; conversations with current residents and family members about day-to-day responsiveness; a close read of recent incident reports and how leadership handled them; and a clear discussion of pricing, bed availability, and what is included in care plans. If the fit is right - the care quality during rehab windows, the dining satisfaction, and the social vitality - the community can be a home that supports recovery, companionship, and practical living. If not, the prudent move is to pursue alternatives that offer more consistent safety metrics and a quieter, less volatile day-to-day experience.

    Features

    Housing

    • 240 resident community capacity 240 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Wayne Orange Co (7 miles away) John Wayne Orange Co (7 miles away)
    • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
    • Ontario International (25 miles away) Ontario International (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Town & Country in Santa Ana, CA is an assisted living community that offers a range of care services for seniors. With a focus on Independent Living and Respite Care, our community provides the support and assistance needed to maintain an independent and fulfilling lifestyle.

    Residents at Town & Country can enjoy a variety of amenities designed to enhance their quality of life. Our beauty salon ensures that residents can look and feel their best, while cable or satellite TV provides entertainment options. Community-operated transportation is available to help residents get around town, and our computer center allows them to stay connected with loved ones. For those looking to stay active, our fitness room is equipped with exercise equipment, while our gaming room offers opportunities for leisure activities.

    Our fully furnished accommodations provide residents with comfortable and private living spaces. Each apartment features its own kitchenette and private bathroom. Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment.

    At Town & Country, we pride ourselves on offering delicious meals in a restaurant-style dining setting. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

    We understand the importance of social connection and engagement for seniors, which is why we offer a range of activities for our residents. Concierge services are available to assist with any requests or arrangements. Fitness programs are offered to promote physical health, while planned day trips provide opportunities for exploration and adventure. Resident-run activities give individuals the chance to share their talents and interests with others, while scheduled daily activities keep everyone engaged and entertained.

    Town & Country is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows easy access to additional services and opportunities for residents.

    With 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, transfers, medication management, meal preparation, transportation arrangement as well as dietary restrictions, residents can have peace of mind knowing that their needs are met.

    If you or your loved one are seeking a supportive and engaging assisted living community in Santa Ana, CA, Town & Country is the perfect choice. Our welcoming environment, comprehensive care services, and multitude of amenities ensure that residents can live life to the fullest while receiving the assistance they need.

    Nearby Places of Interest

    Hospitals

    • Choc (0.5 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (3.1 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Kean Coffee (3.3 miles)
    • Hollywood Land (4 miles)
    • La Brea Bakery Express (4.1 miles)
    • Starbucks (4.2 miles)
    • Jolly Holiday Bakery Cafe (4.2 miles)
    • New Orleans Square (4.3 miles)

    Theaters

    • AMC Movie Theater (1.9 miles)
    • Century Theatres (2.5 miles)
    • Amc Tustin 14 At The District (5.7 miles)

    Restaurants

    • Golden Road Brewing (2 miles)
    • McDonald's (2.5 miles)
    • In-N-Out Burger (3.5 miles)
    • IHOP (3.9 miles)
    • McDonald's (4 miles)
    • Disney California Adventure Park (4 miles)
    • Ghirardelli Soda Fountain & Chocolate Shop (4 miles)

    Physicians

    • The 200 Building (2.1 miles)
    • Cardiology Specialists of Orange County (2.2 miles)
    • Hoag Tustin Legacy (4.9 miles)
    • Hoag Medical Group (4.9 miles)
    • Kaiser Permenente Tustin Medical Offices (4.9 miles)
    • Kaiser Permanente Medical Building 1 (5.5 miles)

    Transportation

    • Artic (2.2 miles)
    • Hertz Rent A Car (3.4 miles)
    • Drr Tomorrowland Station (4.1 miles)
    • Disneyland Monorail (4.1 miles)
    • DLRR New Orleans Station (4.3 miles)
    • Drr Toontown Station (4.3 miles)
    • Disneyland Monorail - Downtown Disney District Station (4.4 miles)

    Parks

    • Steve Ambriz Memorial Park (4.4 miles)
    • Tustin Sports Park (5.2 miles)
    • Peters Canyon (5.3 miles)
    • Faylane Park (5.5 miles)
    • Willow Park (5.5 miles)
    • Mile Square Regional Park (5.8 miles)
    • Resort at the Groves (6.1 miles)

    Places of Worship

    • Chinese Baptist Church (4.9 miles)

    Frequently Asked Questions

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