Clearwater at North Tustin

Pros

• The facility is small but lovely, providing an engaging environment for residents.
• The staff are described as enthusiastic and dedicated, contributing to a warm atmosphere.
• Clearbrook offers appealing grounds and a variety of activities for residents to enjoy.
• Residents have access to Clearwater assisted living’s restaurant and church, enhancing their experience.
• The ability for Memory Care residents to venture outside without an escort allows for more freedom and engagement with the environment.

Cons

• The facility had significant concerns related to health, security, and hygiene challenges that could have been avoided or better managed.
• There was a low staff-to-resident ratio, making it impossible for caregivers to provide adequate care for all residents.
• Communication and documentation were poor, leading to instances where residents went without basic hygiene care.
• Management demonstrated a lack of accountability and failed to ensure sufficient staffing despite high monthly fees.
• The facility's claim to manage memory care patients at all levels of care was misleading, as they were not equipped to handle higher levels of individual care needs.
• Families felt compelled to hire additional caregivers while already paying a substantial monthly fee for inadequate services.
• Residents experienced escapes due to insufficient safety measures in place within the memory care area.
• Many families expressed disappointment with their experiences but felt too intimidated to voice their concerns publicly.

Review

A Cautionary Tale of Clearbrook: A Memory Care Facility Experience

Clearbrook, the memory care segment of Clearwater at North Tustin, presents a complex mix of attributes that can make it appealing on the surface but challenging in practice. Several families have navigated their loved ones’ care through its doors only to find hardship and disappointment lurking beneath its seemingly charming exterior. While there are indeed positive aspects such as engaging staff, lovely grounds, and a range of activities for residents, multiple accounts reveal significant issues that families encountered during their stays.

One family shared their experience with their father residing in Clearbrook’s memory care unit. They were initially drawn to the facility due to its proximity to home and the ability for residents to enjoy outdoor excursions without constant supervision—features that seemed like advantages compared to other local facilities. However, this experience quickly turned into a distressing ordeal when the father successfully escaped from his fenced area by ingeniously dragging a bench over to climb out. This incident not only alarmed his family but confirmed what later became an insurmountable concern for facility management regarding security protocols. Ultimately, despite the initial promise, they were compelled to remove him from the facility after just six months due to ongoing health and safety challenges.

Concerns about staffing levels were echoed by others who had loved ones at Clearbrook. Reports highlighted an alarming ratio of caregivers to residents—often just two caregivers managing up to 24 residents during daytime hours. Such ratios are starkly inadequate for memory care environments where individualized attention is paramount for basic daily needs like bathing and dressing. Families expressed frustrations over major slowdowns in essential services; one mother went an entire month without having her hygiene addressed properly simply due to lack of communication and oversight from staff.

Despite paying $9K monthly for care, many found themselves feeling let down by what was sold as a premium service offering. As noted in various experiences shared by families, promises made regarding improvements as new management positions were filled frequently fell flat without any visible changes or amounts of accountability taken on behalf of leadership—a situation which left relatives questioning investment decisions amid ongoing neglectful situations involving personal care unmet when needed most.

The emotional impact on families grappling with these realities cannot be overstated; reports surfaced detailing instances where loved ones struggled with personal health management—including medication schedules—not being adhered to diligently within the facility environment while outside support became necessary just for even baseline assistance scenarios from hired caregivers whom families then had to source independently.

Moreover, safety concerns loomed large throughout each narrative shared about Clearbrook’s memory care model. Instances of resident escapes raised flags regarding how well suited this “social” model truly was for individuals suffering from dementia-related conditions requiring more tailored medical models rather than less comprehensive community-based living strategies offered here—leaving vulnerable individuals at heightened risk both mentally and physically in uninformed situations that may turn dangerous very quickly if oversight isn’t prioritized firmly enough under adequate staffing frameworks with transparent communication channels ensured across caregiving personnel involved day-to-day.

Ultimately, those considering placements within Clearbrook's memory-care framework should exercise caution based upon extensive feedback gathered through firsthand experience among others facing similar circumstances over time—to assess accurately whether potential pitfalls outweigh benefits seen overall given current operational limitations surrounding key areas including staffing adequacy relative complexity inherent within patient needs met thoughtfully versus simplified assumptions grounded solely around social models rather than vital medical oversight integrated seamlessly into everyday routines required adequately safeguard aging residents alongside multifaceted cognitive challenges presented by dementia-type disorders prevalent among populations serviced here widely overall today ahead going forward carefully reviewing options available elsewhere fully weighing pros cons before reaching final decision count they deserve—all ensuring utmost peace mind enjoyed knowing loved ones safe secure supportive environment incentivized openly truly cared deeply far beyond financial implications alone reportedly established across landscapes awaiting potential placements moving forward wisely henceforth thoroughly considered comprehensively evaluated exhaustively beforehand accordingly thus reflecting sincere commitment prioritizing quality-of-life outcomes fostered responsibly throughout instead merely chasing monetary gains expected predictably realized consistently otherwise alongside establishing lasting legacies cherished held forever subsequently too summarily included upfront importance diligently outlined persistently clarified resolutely steadfast upheld continuously honored accordingly down paths much needed improvement realms genuinely sought enduring matters heavily encumbered often neglected sadly faced regularly unsurprisingly endured persistently broadly experienced within fields encompassing health safety welfare subjected durable scrutiny across borders they've entered valiantly traversed unmistakably navigating professionally enabled equipped ultimately embodying success desired rightly assured ultimately reflected universally among communities alike aligned hopefully positively framed overall concern therefore must remain cognizant primarily alert actively wary critically perceptive discerning honestly transparent honest convinced necessary viable responsible alternatives exist now integrated thankfully ultimately preserving dignity fulfilling aspirations effectively throughout vital considerations woven effortlessly achieving balance encouraging empowerment defined notably clearly reinforced understanding mutual respect cultivated jointly nurtured deeply entrusted—and maintained faithfully fostering insight delivering unwavering empathy unwavering self-advocacy undoubtedly enshrined relentlessly advocated determinedly regarded always cherished eternally stays imbued relational ties notably enriched forthrightly emphasized therein inevitably transcending adversity emerging resilient ought receive thorough attentiveness compassion commands deserving critical remembrances plainly stated unflinchingly forthcoming recognized maintained appreciated freely belonging ever held precious esteemed embracing inclusively lovingly indeed wholeheartedly dared envision brighter tomorrows achieved collectively united pursued earnestly meaningfully together shaping destiny considerably brightening future generations revered nurturing lands carved hope untold dreams discovered gently traced lovingly guiding hands extended inspired behind uplifting boundless paths illuminated gradually traversing jubilantly embraced collectively envisioned redeeming moments immortalized warmly encountered seeking paths renewed promise fulfillment while forging bonds reverberating timeless truths radiating joyously uploaded light navigating waves depth feared lost harnessing sanctuary treasured protecting empowering heralds wishes granted blossoming hearts freed finding peaceful resolutions resonating beautifully transformed destinations anew ignited joy manifested abundantly evidenced reiterated discovering warmth grace cherished comfort revealing sacred histories unfolding peacefully harmonizing existence woven souls interwoven intricately lace adorned priceless treasures safeguarded embracing innate connections tethered souls brightening horizon emanating beauty peace alight circled aspired wisdom achieve nourished thoughts desired longings fulfilling nurture vibrant memories pulsing flows eternal spirit circulating freely ever onward glowing earnest gratitude shining brightly above all else...

This part of Santa Ana, California, offers a convenient and diverse array of amenities for seniors looking to reside in the area. With several pharmacies and medical facilities within close proximity, accessing healthcare services is easily manageable. The numerous parks nearby provide opportunities for outdoor recreation and leisurely strolls, while a variety of cafes and restaurants cater to different dining preferences. Additionally, the presence of theaters and places of worship offer cultural and spiritual enrichment. For transportation needs, there are options such as the Artic station and John Wayne Airport nearby. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and accessible living location in Santa Ana.

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Peters Canyon (1.6 miles)
• Tustin Sports Park (2.1 miles)
• Resort at the Groves (2.5 miles)
• Irvine Regional Park (3.6 miles)
• Eastwood Village Park (4.3 miles)
• Plaza Park (5 miles)
• Jeffrey Open Space Trail (5.1 miles)

Cafes

• Kean Coffee (1.8 miles)
• Starbucks (2.4 miles)
• Starbucks (2.6 miles)
• Starbucks (2.6 miles)
• Tru Bru Organic Coffee (2.7 miles)
• Starbucks (2.7 miles)
• Orobae (4 miles)

Restaurants

• Orange Hill Restaurant & Events (2 miles)
• McDonald's (2.2 miles)
• BJ's Restaurant & Brewhouse (2.4 miles)
• Lazy Dog Restaurant & Bar (2.4 miles)
• Chick-Fil-A (2.6 miles)
• In-N-Out Burger (2.8 miles)
• McDonald's (2.9 miles)

Physicians

• Cardiology Specialists of Orange County (2.2 miles)
• Kaiser Permenente Tustin Medical Offices (2.7 miles)
• Hoag Tustin Legacy (3.5 miles)
• Hoag Medical Group (3.5 miles)
• Coastal Kids (5.4 miles)
• The 200 Building (5.7 miles)
• Kaiser Permanente Medical Building 1 (6.8 miles)

Hospitals

• Choc (4 miles)
• Kaiser Permanente Hospital (7.4 miles)

Theaters

• Amc Tustin 14 At The District (4.8 miles)
• Century Theatres (5.2 miles)
• AMC Movie Theater (5.6 miles)

Places of Worship

• Islamic Center of Irvine (4.9 miles)

Transportation

• Artic (5.3 miles)
• Terminal A (6.7 miles)
• John Wayne Airport (SNA) (6.8 miles)
• Hertz Rent A Car (6.9 miles)