Casa San Ramon

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Casa San Ramon

Casa San Ramon

3203 Munras Place, San Ramon, CA 94583

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
54
4 stars
12
3 stars
10
2 stars
15
1 stars
9

Assisted Living Board and Care Home

Overall Review of Casa San Ramon

Pros

  • pro The food was delicious and gluten-free, and the service and atmosphere were great.
  • pro It was an excellent stop for Mexican food in San Ramon, with everything fresh and delicious.
  • pro Street corn was fantastic.
  • pro The food itself is quite good.
  • pro The wings have a unique and yummy flavor.
  • pro The tacos looked good and tasted good, with a very unique and nice flavor.
  • pro Amazing food and service.
  • pro The patio offers warmth and ambiance with fire pits, and keeps kids entertained.
  • pro The Seafood Lover taco plate was delicious.
  • pro The rotisserie chicken bowl looked very fresh and hearty.

Cons

  • pro The food was described as really mediocre and not worth the price, despite good service.
  • pro The service was incredibly slow, with customers waiting long for attention and for the check.
  • pro Patrons felt they were charged for the largest drink sizes without being asked.
  • pro Portions were noted as tiny and have apparently shrunk while prices rose.
  • pro Some menu items, like the tofu, were criticized as bland and under-seasoned.
  • pro Customers complained about extra fees (such as a compostable packaging fee) and questionable takeout pricing.
  • pro There were instances of wrong orders and slow corrections, leading to a poor dining experience.
  • pro Overall, the place was described as pretentious and overpriced with little flavor for the cost.

Review

The collection of recent opinions about CASA in San Ramon presents a place with evident appeal and a clear set of strengths, but also a persistent set of warts that can derail a nice evening. For many guests, the restaurant feels like a cute, festive Mexican spot with a modern vibe, an inviting patio with fire pits, and a menu that includes gluten-free options - which is a big plus for families and diners with dietary needs. Several reviewers singled out fresh ingredients, bright flavors, and a generally pleasant atmosphere, noting that in the right moments the experience can be very enjoyable. A few patrons even called it a standout choice in the area and expressed plans to return for drinks, street corn, and certain signature dishes.

On the positive side, there are specific dishes and aspects that frequently earn praise. The street corn, in particular, is repeatedly highlighted as fantastic. A number of reviewers enjoyed seafood-forward offerings like the seafood lover tacos and the rotisserie chicken bowls, describing them as fresh and hearty. Wings are also a recurring favorite among those who appreciated the wings' unique and tasty flavors. Outdoor seating with fire pits is often cited as a plus, contributing to a welcoming ambiance for families and groups. Some guests appreciated a longstanding staff member's courtesy and professionalism, and a few even called the service "great" or "excellent" in particular visits, especially on days with strong drink specials or weekend vibes.

However, the praise is tempered by a substantial and recurring set of service and value concerns that undermine the overall experience for many diners. A common thread is slow or inconsistent service: long waits before a server checks in, repeated delays in bringing drinks and refills, and, in several cases, an extended delay to receive the bill or check after finishing the meal. Reviews recount experiences where staff seemed hard to reach, failed to anticipate needs, or disappeared for long stretches, sometimes leaving guests waiting well after finishing their meals. One frequent grievance is a perceived disconnect between customers and servers in charge of drinks and check drops, which contributed to frustration and rushed evenings for those trying to catch a movie or keep a tight schedule.

Billing and pricing issues appear repeatedly as well. A notable portion of comments describe mischarges or unclear pricing, including disappointment over micheladas and other drinks being served in larger-than-expected sizes without proper clarifications, leading to bills that felt excessive or surprising. One guest specifically called out a 23-ounce pour that was not clearly offered as an option, while another pointed to an overcharge on a 6-ounce wine becoming a 9-ounce pour. In several reviews, guests report having to hunt down staff to correct orders or to obtain the proper bill, which adds a layer of friction to an already sluggish dining experience. A 5% "compostable packaging" fee for takeout became another irritant for those who felt the charge wasn't justified or clearly communicated.

Food quality receives a split verdict as well. While some patrons praise certain items as delicious - especially the seafood tacos, street corn, and certain plates that look fresh and well-prepared - others describe dishes as bland, overpriced for their portion sizes, or poorly executed. Several reviews recount cold or subpar components, such as a taco shell that arrived cold, lettuce that looked wilted, oxidized guacamole, beans that tasted flat, and rice that felt aged or stale. The wagyu beef in particular drew criticism for being chewy and overly fatty or sinewy, which underscores inconsistency in the kitchen. A few guests noted that portions have shrunk over time and that the overall value does not always match the price, with some calling the meals merely average or disappointing relative to expectations.

The pricing picture emerges as a central point of contention. Several reviewers describe the value as misaligned with the price, especially when portions are described as small or when additional charges are introduced (such as the takeout packaging fee). The perception that the restaurant swings between high quality ingredients and ordinary execution contributes to a sense that the dining experience is hit-or-miss. Some guests note that drinks - especially on certain days - offer good value (for example, margaritas on Thursdays) and that the overall beverage program can be a saving grace on a date night or social outing. Yet even with drink deals, the broader sentiment remains that the overall value does not consistently live up to the menu's price point.

In this mixed landscape, several visitors still find enough redeeming qualities to keep returning for specific pleasures. A number of positive comments celebrate the casual, kid-friendly environment and the occasional standout moments in service or flavor. A few patrons describe experiences where the staff were courteous, attentive, and helpful, and where the ambiance - especially the patio setup with fire pits - helped elevate the evening. Some reviews express a willingness to return, with suggestions to visit primarily for cocktails, chips, salsa, and the best-seller items like street corn or particular seafood plates, rather than as a definitive destination for a full, multi-dish Mexican feast.

Taken together, the venue presents a consistent pattern: genuine strengths in atmosphere, family-friendliness, and select dishes, compounded by a set of recurring problems around service reliability, billing transparency, and the balance between price and portion. For CASA to realize its full potential, addressing the service gaps - improving table-side attention, reducing wait times for drinks and checks, and ensuring the kitchen delivers consistent quality across the board - will be essential. Clearer communication about portions, prices, and add-on charges would also help rebuild trust with diners who leave feeling good about certain elements but unhappy with others. In short, CASA offers a vivid, inviting scene and several high points, but it needs steadier execution to turn occasional praise into lasting, repeatable satisfaction for a broader audience.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (15 miles away) Metropolitan Oakland International (15 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Casa San Ramon is a board and care home located in the beautiful city of San Ramon, CA. With a range of amenities and care services, it offers a comfortable and supportive environment for seniors.

The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. The fully furnished accommodations provide a cozy living space for residents to make their own. A peaceful garden allows for outdoor relaxation and enjoyment.

Housekeeping services ensure that the community remains clean and tidy at all times. Move-in coordination is provided to assist new residents in settling into their new home seamlessly. In addition, residents have access to telephone services and Wi-Fi/high-speed internet connection for communication and entertainment purposes.

Casa San Ramon offers comprehensive care services to meet the individual needs of each resident. Our dedicated staff provides assistance with activities of daily living, bathing, dressing, and transfers. They also work closely with healthcare providers to coordinate medical care effectively. For those with diabetes or special dietary restrictions, we offer specialized meal options to ensure optimal health and well-being.

Transportation arrangement to medical appointments is available for the convenience of residents, enabling them to attend necessary healthcare visits without any hassle. Additionally, transportation services are provided for other outings and activities.

The community offers a variety of scheduled daily activities to keep residents engaged and entertained. There are also numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby which provide opportunities for socialization and exploration within close proximity.

At Casa San Ramon, we strive to create a warm and supportive environment that promotes independence, dignity, and quality of life for our residents.

Nearby Places of Interest

This part of San Ramon, California, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as CVS and Walgreens within a short distance, access to medication and healthcare services is readily available. There are also various cafes and restaurants nearby, providing opportunities for socializing and enjoying meals. The presence of parks like San Ramon Central Park and Emerald Glen Park allows for leisurely outdoor activities. For medical needs, there are reputable physicians and hospitals including Valleycare Health Systems and Ucsf Medical Center within close proximity. In terms of transportation, the West Dublin/Pleasanton BART Station is easily accessible for commuting or exploring the surrounding areas. Additionally, for entertainment options, theaters like Century Blackhawk Plaza are just a short drive away. Overall, this part of San Ramon offers a well-rounded community with convenient amenities suitable for senior living.

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.3 miles)
  • Rite Aid (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.6 miles)

Cafes

  • Joe & The Juice (1.3 miles)
  • Philz Coffee (1.4 miles)
  • Boba Bliss (1.8 miles)
  • Panera Bread (3 miles)
  • Starbucks (4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5.1 miles)

Parks

  • San Ramon Central Park (1.4 miles)
  • Souyen Park (2.2 miles)
  • Diablo Vista Park (3.2 miles)
  • Emerald Glen Park (4.4 miles)
  • Osage Station Park (4.5 miles)
  • Pleasanton Sports Park (5.3 miles)
  • Bay Trees Park (6.9 miles)

Restaurants

  • Fieldwork Brewing (1.4 miles)
  • McDonald's (2.6 miles)
  • In-N-Out Burger (2.8 miles)
  • Burma! Burma (3 miles)
  • In-N-Out Burger (3.8 miles)
  • Chick-Fil-A (3.9 miles)
  • Black Bear Diner Pleasanton (4.1 miles)

Physicians

  • Luxor Dental Prosthodontics & Implant Surgery (2.8 miles)
  • Reproductive Science Center (3.1 miles)
  • Golden State Dermatology (4.3 miles)
  • Foothill Optometric Group (4.3 miles)
  • Andal Kadambi M.D. (4.5 miles)
  • Tri-Valley Orthopedic Specialists (4.5 miles)
  • Alex Anastasiou, DO (4.7 miles)

Transportation

  • West Dublin/Pleasanton BART Station (3.4 miles)
  • U-Haul Moving & Storage of Dublin (3.7 miles)
  • Dublin/Pleasanton BART Station (4 miles)
  • Castro Valley BART Station (8.3 miles)

Theaters

  • Century Blackhawk Plaza (3.8 miles)
  • Regal Hacienda Crossings Screenx, Imax & RPX (4.4 miles)

Hospitals

  • Valleycare Health Systems (5.1 miles)
  • Ucsf Medical Center (5.1 miles)
  • Eden Medical Center (8.8 miles)
  • Kaiser Permanente Post-Acute Care Center (9.8 miles)

Places of Worship

  • Fountain Christian Fellowship (5.5 miles)
  • First Baptist Church Of Castro Valley (7.7 miles)
  • New Beginnings Church (8.1 miles)

Frequently Asked Questions

Where is Casa San Ramon?

Nearby Communities

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