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3.5 from 29 reviews
5 stars
14
4 stars
4
3 stars
2
2 stars
1
1 stars
8
Overall Review of Armi's Residential Care Home
common15 reviews mention this
Caring, respectful staff stands out
Residents and families frequently describe the staff as kind, attentive, and respectful.
Across many reviews, families say caregivers treat residents with respect and compassion, and that staff members are attentive and easy to communicate with. Several reviewers also call out nurses and caregivers as patient and helpful, including during long-term stays. A few reviews are less positive, but the dominant thread is that staff attitude and day-to-day support are a major reason people feel reassured.
common7 reviews mention this
Clean rooms and well-kept environment
Many reviews mention cleanliness in the facility and resident rooms.
Multiple reviewers describe the home as clean and well organized, including residents’ rooms. Families also mention feeling secure when they see the cleanliness in practice. While some negative reviews focus on care failures, the cleanliness theme is consistently brought up in the more positive experiences.
common4 reviews mention this
Rehab and therapy support
Several residents receive therapy support and some report meaningful rehab progress.
A number of reviews discuss therapy teams and physical therapy in the context of recovery and rehabilitation. Reviewers describe therapists as enthusiastic and helpful, and some families report improvements after short stays. This theme is especially tied to rehab experiences rather than independent living, based on how reviews frame the care.
caveat7 reviews mention this
Concerns about responsiveness and safety
Some reviewers report serious lapses in timely care and overall safety.
A set of reviews describes situations where residents seemed to wait for help after using the call service, including delays with essentials like blankets and assistance to use the bathroom. Other negative reviews mention issues such as unsafe care, withholding information related to COVID exposure, and serious skin breakdown for a long-term resident. These concerns are severe enough that several reviewers explicitly discourage other families from choosing the facility.
caveat5 reviews mention this
Communication and follow-through issues
Reviews are mixed on communication and follow-through for families.
Some families say communication has been great and that staff keep them informed, which helps them feel at peace. Other reviews describe mismatches between what staff says and what is happening, as well as delayed or incomplete paperwork. A few reviewers also raise concerns about not being told about COVID test results in a timely way.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
San Jose International (8 miles away)
Nearby Places of Interest
Located in the southern part of San Jose, California, this neighborhood offers a variety of amenities within close proximity. With several parks nearby such as Ramblewood Park and Martial Cottle Park, residents can enjoy outdoor recreational activities. There are also multiple pharmacies, restaurants, cafes, physicians' offices, hospitals, places of worship, and even a transportation hub at the San Jose Diridon Station for easy access to essentials and services. For entertainment options, Pruneyard Cinemas is just a short drive away. The area provides a convenient and bustling environment for seniors looking for a vibrant community with various resources readily available.
Parks
Ramblewood Park (0.3 miles)
Martial Cottle Park (2.3 miles)
Great Oaks Park (2.3 miles)
William Lewis Manly Park (2.6 miles)
Edenvale Garden Park (2.7 miles)
Vieira Park (3 miles)
AT Dog Park (3.7 miles)
Pharmacies
CVS Pharmacy (1.5 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.8 miles)
Caliva (3.2 miles)
Walgreens (3.3 miles)
Walgreens (3.6 miles)
Restaurants
Jollibee (1.8 miles)
McDonald's (2.6 miles)
Chick-Fil-A (2.7 miles)
Duc Huong Gio CHA Sandwiches (3.3 miles)
In-N-Out Burger (3.5 miles)
Jack In The Box (3.5 miles)
McDonald's (3.6 miles)
Cafes
Starbucks (1.8 miles)
Panera Bread (3.6 miles)
Happy Lemon (3.9 miles)
Starbucks (4.3 miles)
Starbucks (4.5 miles)
Starbucks (4.6 miles)
Nirvana Soul (4.7 miles)
Physicians
Golden Hills Optometry (2.1 miles)
Kaiser Optometry Clinic (3.7 miles)
Kaiser Family Health Building (4.2 miles)
Kaiser Permanente Building. C (4.3 miles)
San Jose Medical Center (4.6 miles)
Regional Medical Center (4.8 miles)
Palo Alto Medical Foundation (4.9 miles)
Hospitals
Valley Medical Center Clinic (2.2 miles)
Kaiser Permanente Medical Center-Santa Teresa-San Jose, Pharmacies, One North (4.2 miles)
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Board and Care Home
San Jose International (8 miles away)
Small, home-like setting with personalized assisted living and memory care.
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