Silverado At Home San Diego

Pros

• Keilani is knowledgeable, efficient, friendly, attentive, compassionate, and kind.
• Safe Harbor caregivers are very nice and take good care of clients' loved ones.
• Clarissa, Alva, and Venus are caring, patient, and helpful schedulers.
• Safe Harbor is a wonderful experience and highly recommended.
• The Safe Harbor team is kind, compassionate, and committed to providing life-changing service.
• Safe Harbor is an outstanding home care company with compassionate caregivers.
• The agency is premier in the San Diego area.
• Seaport Hospice provides excellent customer service, promptness, and care.

Cons

• The reviewer notes that the hospice nurse refused to share any information about the patient's diagnosis or prognosis, stating it would be given only to next of kin.
• They were told information would only be shared with next of kin, excluding the reviewer, leaving them uninformed.
• The staff were cold to the reviewer and never comforted them or their mother.
• In three weeks, the patient went from recovering to dying, and the reviewer was not allowed to know what had happened.
• The reviewer felt the hospice treated them as a stranger and could not understand why.
• The death was completely unexpected and unexplained, and the reviewer described the hospice as horrible.

Review

Across a wide range of experiences, Safe Harbor Home Care emerges as a trusted partner for families navigating caregiving, recovery, and end-of-life moments. The consistent thread is clear: a team of compassionate, skilled caregivers who show up on time, listen attentively, and tailor their support to each family's rhythms and needs. In one vivid moment, a family member recalls the relief of hearing that Keilani would be there at 1 pm, turning a tense day into a sense of calm and control. The impression from many is that Safe Harbor isn't just a service; it's a steady presence that families can lean on when frustration and worry feel overwhelming.

The heart of Safe Harbor's strength lies in the people who actually do the caregiving. Several testimonials celebrate individual caregivers by name. Keilani stands out for her knowledge, efficiency, friendliness, attentiveness, compassion, and kindness, with grateful thanks extended to Jason and Addison for enabling such support. Dawn is described as friendly, kind, and sensitive to a husband's needs, with the added note that administration is flexible when schedules require changes. Beinna is remembered fondly for the nine months she cared for a client during a period of transition, followed by Mildred, who has been with the client for about six months. Eric, specifically praised as the best caregiver encountered, helped with daily tasks, ensured safety and independence, and even supported mobility and personal care in the shower. These personal connections - caregivers who notice, adapt, and foster dignity - are repeatedly highlighted across reviews.

Beyond individual caregivers, the support structure of Safe Harbor - the schedulers and coordinators - receives consistent praise. Clarissa, Alva, and Venus are described as caring, patient, and helpful, with the scheduling process itself noted as flexible and responsive to families' evolving needs. The administration is framed as accommodating when changes arise, and the onboarding experience is characterized as quick and straightforward, with Jesse singled out for his ability to understand patient needs and resolve issues efficiently. Such operational responsiveness matters deeply to families who juggle medical appointments, daily routines, and the emotional demands of caregiving.

Several reviews elevate Safe Harbor to its distinguished position in the local landscape. Phrases like "The team at Safe Harbor is kind, compassionate, and committed to providing their clients life changing service" and "This is definitely THE premier agency in the San Diego area" capture the aspirational goal many families feel Safe Harbor embodies. A broader ethos also comes through: "With you, success has no color," a reminder that the agency serves diverse communities with warmth and inclusivity. Across the board, clients describe Safe Harbor as a place that treats caregiving as a vocation, not a transaction, and they repeatedly express gratitude for caregivers who go above and beyond to honor a family's routines, values, and pace.

The breadth of Safe Harbor's impact is felt not only in live-in or hourly care but in how the agency facilitates access to additional resources and supports. Several reviews note the ability to coordinate non-medical in-home care, which complements medical services to create a more complete care plan. The work of the firm's staff is described as highly professional, warm, and capable of adapting to a wide range of needs - from post-illness recovery to ongoing daily support in homes and communities. Many reviewers also emphasize the ease with which referrals are handled and the clarity of communication, suggesting a seamless experience from inquiry to ongoing care.

In a different vein, the reviews also touch on Seaport Hospice and Seaport Home Health, reflecting a spectrum of experiences within the broader care ecosystem. Some stories celebrate Seaport's team - particularly in San Marcos - where patients and families benefited from a coordinated, compassionate approach during hospice and end-of-life care. One account highlights a case manager (Lisa) and a team of home health aides and nurses, praising the professionalism, knowledge, and, above all, the compassion shown during an intensely challenging period. The transition from home health to hospice is described as smooth, with the team's support helping a family navigate difficult days with dignity. The overall tone is one of gratitude for caregivers who eased burdens and provided meaningful comfort at every step.

Yet not every experience with hospice matched the high praise heard for Safe Harbor. One deeply felt review recounts a painful encounter with a hospice nurse who would not share information about a patient's diagnosis or prognosis with the family member seeking counsel and updates. The reviewer describes feeling cold and unsupported, emphasizing that the lack of transparent communication contributed to a distressing experience during a time when family members most needed reassurance. This account underscores a vital truth in home health and hospice work: clear, compassionate communication is as essential as technical skill, and when that communication falters, it can leave families feeling isolated even as they search for guidance and comfort.

Taken together, these reviews paint a nuanced portrait of a caregiving ecosystem where Safe Harbor Home Care stands out for its dependable, compassionate, and responsive service. Families repeatedly commend the breadth and quality of care - from dedicated caregivers like Keilani, Dawn, Beinna, Mildred, and Eric to the planners and schedulers who keep routines on track. The overarching message is one of trust earned through consistent presence, professional conduct, and a sincere commitment to the dignity and independence of those receiving care. In parallel, Seaport Hospice and Seaport Home Health appear as well-regarded components of the same broader field, celebrated for professional excellence and heartfelt support in many cases, while reminding readers that experiences can vary and that the quality of communication is a decisive factor in comfort and trust during life's most challenging moments.

This area of San Diego, California is a vibrant and bustling neighborhood with convenient access to various amenities. Residents in this area can enjoy a variety of dining options, from fast-food chains like In-N-Out Burger and Chick-Fil-A to upscale eateries like North Italia. The neighborhood also offers several parks for outdoor recreation, such as Lindbergh Park and Mission Bay Park. Transportation options are plentiful with nearby airports and trolley stations for easy travel around the city. Additionally, there are reputable hospitals and pharmacies in close proximity, ensuring easy access to healthcare services. For leisure activities, there are cafes like Starbucks and theaters like AMC Mission Valley 2 within a short distance. Overall, this area provides a desirable mix of convenience, entertainment, and essential services for seniors looking for a comfortable and active lifestyle in San Diego.

Restaurants

• In-N-Out Burger (0.6 miles)
• Sonic Drive-In (1.4 miles)
• Chick-Fil-A (1.5 miles)
• Rally's (2.2 miles)
• Chick-Fil-A (2.8 miles)
• In-N-Out Burger (3 miles)
• North Italia San Diego (3 miles)

Parks

• Lindbergh Park (0.7 miles)
• Civita Park (2.4 miles)
• Cal's Point (3.5 miles)
• Mission Bay Park (3.6 miles)
• Crown Point (4.6 miles)
• Kate O Sessions Memorial Park (4.9 miles)
• Balboa Park (5.6 miles)

Transportation

• Montgomery Field Airport (MYF) (0.8 miles)
• Fashion Valley Trolley Station and Transit Center (3.3 miles)
• Balboa Avenue Transit Center (3.5 miles)
• Old Town Trolley Station and Transit Center (4.8 miles)
• UTC Trolley Station (5.3 miles)
• Firefly Car Rental (5.4 miles)
• San Diego International Airport (SAN) (6.1 miles)

Hospitals

• Sharp Memorial Hospital (0.9 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (0.9 miles)
• Kearny Mesa Convalescent and Nursing Home (0.9 miles)
• Rady Children's Hospital (1 miles)
• Sharp Soc (1.3 miles)
• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (3.7 miles)
• UC San Diego Medical Center (4 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.1 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.1 miles)

Physicians

• Sharp Rees-Stealy San Diego Radiology (1.1 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (2.2 miles)
• Kaiser Permanente Vandever Medical Offices (3.6 miles)
• San Diego Mental Health Services (4 miles)
• Internal Medicine Associates (5.1 miles)
• NVISION Eye Centers (5.8 miles)
• Sharp Rees-Stealy Mira Mesa (5.9 miles)

Cafes

• Starbucks (1.6 miles)
• The Coffee Bean and Tea Leaf (2 miles)
• Communal Coffee (4.5 miles)
• Blue Bottle Coffee (5.2 miles)

Theaters

• AMC Mission Valley 2 (3.1 miles)
• AMC Fashion Valley 18 (3.2 miles)