Silverado At Home San Diego

Pros

• Keilani is very knowledgeable, efficient, friendly, attentive, compassionate and kind.
• All the caregivers are very nice and take good care of their clients.
• Clarissa, Alva, and Venus are caring, patient, and helpful.
• Dawn is friendly, kind, and sensitive to her husband's needs.
• Safe Harbor provides incredible care.
• Safe Harbor's caregivers are very kind.
• Safe Harbor is an outstanding home care company with compassionate caregivers.
• The Safe Harbor team is kind, compassionate, and committed to providing life-changing service.
• Eric is described as the best caregiver encountered, always attentive and helpful.

Cons

• They recall hearing the phrase “We have no one to provide care for your Dad,” a statement no one wants to hear.
• The nurse assigned to her mother refused to provide information about the diagnosis or prognosis and was cold and unsupportive.
• They were told that information would only be shared with “next of kin,” excluding them.
• They felt the hospice staff were cold to them and never comforted their mother.
• They were devastated and described the hospice experience as horrible.
• They were frustrated by the staff’s failure to identify the caregiver during the call.
• They felt they were treated like a stranger by the hospice.

Review

Silverado At Home San Diego is best suited for families who want to keep a loved one safely at home while receiving reliable, non-medical support that preserves dignity and independence. This service shines for seniors who need help with daily living activities, bathing, dressing, meal prep, medication reminders, transportation, light housekeeping, along with genuine companionship and a dependable presence. The reviews consistently highlight caregivers who are kind, attentive, and professional, with schedulers who respond quickly when plans shift and who coordinate care so the routine remains familiar. In practice, the strength lies in personalization: teams that learn a client’s rhythms, preferences, and routines and then tailor support to fit them.

For families with straightforward daily needs, Silverado is a strong match. But for those facing heavier medical management, complex wounds, IV therapies, or 24/7 supervision, alternatives likely make more sense. If the goal is memory-care or highly medicalized oversight in a facility, an assisted living environment with on-site nursing or a dedicated home health or hospice provider can deliver the intensity that in-home, non-medical support cannot. The broader San Diego network referenced in the reviews includes praise for compassionate hospice care and, in some cases, mixed experiences with other providers, emphasizing the importance of aligning the care level with the loved one’s condition and trajectory.

The primary advantages, compassion, consistency, scheduling flexibility, and practical help with benefits, tend to dwarf the main drawbacks. Caregivers are repeatedly described as warm and capable, with staff that adapt to changing needs and schedules, and with a strong emphasis on doing what’s right for the client. A notable practical benefit is help navigating home-care benefits, including VA benefits, which can markedly improve quality of life without draining family resources. The main caveat appears as occasional communication hiccups, one account notes a caregiver’s identity wasn’t clearly disclosed, which can create uncertainty. The remedy is simple: set expectations up front and insist on clear, upfront identification and a documented care plan.

From an advisory perspective, families should press for a concrete care plan and a detailed onboarding. Require a meet-and-greet with top candidate caregivers, a clear schedule, and a trial period to confirm fit. Demand transparency about who is assigned on which days and who to contact during off-hours. Confirm that background checks, training, and safety protocols are current, and that progress updates are regular and meaningful. Ask how care plans adapt to holidays, travel, or sudden health changes, and whether a designated supervisor is available for questions. Finally, clarify the pricing structure, what is included in non-medical care, and any fees for caregiver substitutions.

Silverado’s value proposition centers on keeping daily life at home while ensuring reliable, compassionate company. That matters most for families who prize privacy, familiar surroundings, and continuity. When medical or high-intensity supervision becomes the determining factor, or when the care need shifts toward dementia-specific programming in a highly structured setting, alternatives should be actively explored. The reviews suggest a broad pool of caregivers and a process that can rapidly align staff with a client’s personality and routines, but also remind that caregiver turnover and occasional miscommunications can arise. The best path is a candid, early assessment of needs, with a plan to test-drive several caregivers and a clear escalation route if expectations shift.

In sum, Silverado At Home San Diego represents a practical, dependable option for families seeking steady, home-based support in San Diego. It is especially well-suited for those who want flexible scheduling, meaningful companionship, and help accessing available benefits, including VA programs. Alternatives belong in the conversation when the priority is medical intensity, specialized memory care, or hospice-level support, where facility-based or licensed home-health options may fit better. The prudent course is to initiate a candid assessment, lock in a care-plan framework, and pursue a trial period with a focus on caregiver continuity and transparent communication. Confidence comes from clear expectations and demonstrated responsiveness when needs evolve.

This area of San Diego, California is a vibrant and bustling neighborhood with convenient access to various amenities. Residents in this area can enjoy a variety of dining options, from fast-food chains like In-N-Out Burger and Chick-Fil-A to upscale eateries like North Italia. The neighborhood also offers several parks for outdoor recreation, such as Lindbergh Park and Mission Bay Park. Transportation options are plentiful with nearby airports and trolley stations for easy travel around the city. Additionally, there are reputable hospitals and pharmacies in close proximity, ensuring easy access to healthcare services. For leisure activities, there are cafes like Starbucks and theaters like AMC Mission Valley 2 within a short distance. Overall, this area provides a desirable mix of convenience, entertainment, and essential services for seniors looking for a comfortable and active lifestyle in San Diego.

Restaurants

• In-N-Out Burger (0.6 miles)
• Sonic Drive-In (1.4 miles)
• Chick-Fil-A (1.5 miles)
• Rally's (2.2 miles)
• Chick-Fil-A (2.8 miles)
• In-N-Out Burger (3 miles)
• North Italia San Diego (3 miles)

Parks

• Lindbergh Park (0.7 miles)
• Civita Park (2.4 miles)
• Cal's Point (3.5 miles)
• Mission Bay Park (3.6 miles)
• Crown Point (4.6 miles)
• Kate O Sessions Memorial Park (4.9 miles)
• Balboa Park (5.6 miles)

Transportation

• Montgomery Field Airport (MYF) (0.8 miles)
• Fashion Valley Trolley Station and Transit Center (3.3 miles)
• Balboa Avenue Transit Center (3.5 miles)
• Old Town Trolley Station and Transit Center (4.8 miles)
• UTC Trolley Station (5.3 miles)
• Firefly Car Rental (5.4 miles)
• San Diego International Airport (SAN) (6.1 miles)

Hospitals

• Sharp Memorial Hospital (0.9 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (0.9 miles)
• Kearny Mesa Convalescent and Nursing Home (0.9 miles)
• Rady Children's Hospital (1 miles)
• Sharp Soc (1.3 miles)
• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (3.7 miles)
• UC San Diego Medical Center (4 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.1 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.1 miles)

Physicians

• Sharp Rees-Stealy San Diego Radiology (1.1 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (2.2 miles)
• Kaiser Permanente Vandever Medical Offices (3.6 miles)
• San Diego Mental Health Services (4 miles)
• Internal Medicine Associates (5.1 miles)
• NVISION Eye Centers (5.8 miles)
• Sharp Rees-Stealy Mira Mesa (5.9 miles)

Cafes

• Starbucks (1.6 miles)
• The Coffee Bean and Tea Leaf (2 miles)
• Communal Coffee (4.5 miles)
• Blue Bottle Coffee (5.2 miles)

Theaters

• AMC Mission Valley 2 (3.1 miles)
• AMC Fashion Valley 18 (3.2 miles)