Paradise View Board & Care

Pros

• The staff are professional, friendly, and genuinely caring.
• The activities department creates a joyful, engaging atmosphere with parties, music, and dancing.
• Therapists are knowledgeable, patient, and instrumental in residents' recovery.
• Residents feel respected, well cared for, and supported by the entire team.
• The facility feels homey and welcoming, even though the building is older.
• The food is palatable with good options and substitutions when needed.
• The nursing and caregiving teams help residents regain mobility and independence.
• Wound care and medical staff are attentive and appreciated by residents.
• Maintenance and support staff are courteous, helpful, and friendly.
• Overall, Paradise Valley Health Care Center is described as amazing, with staff going above and beyond.

Cons

• The staff took her phone and told her she didn't need it, moving it across the room.
• The reviewer's grandmother is unhappy.
• The situation is unacceptable.
• The grandmother is not eating because the food is horrible and she cannot tell what she is eating.
• The staff do not wear proper name tags, making it hard to report mistreatment.
• The reviewer would have chosen a different facility because they found a more suitable long-term care option.
• The food could be better.
• The kitchen is criticized, with a remark about Gordon Ramsay telling them to throw away pots and pans and back away from the stove.
• The food was not the best, though substitutions were provided.

Review

The experiences shared about Paradise Valley Manor and Health Care Center paint a picture of a place that many visitors view as welcoming and caring, even as a few concerns surface. Some remarks express frustration with specific incidents - the grandmother who had her phone moved out of reach, the meals that were hard to recognize or tolerate, and a lack of clearly visible name tags for staff. These points speak to real moments of discomfort and disappointment. Yet, throughout the reviews there is a consistent undercurrent: the facility itself feels homey and respectful, even if the building is older and the day-to-day operations occasionally stumble. The overall impression is of a place that aims to be warm and attentive, with a culture that values dignity and person-centered care.

A standout aspect across many comments is the role of speech and language therapy, highlighted by a resident who spoke at length about a therapist named Mary Lewis. She was described as professional, courteous, and compassionate not only toward the patient but, presumably, toward others as well. Her clear, educational explanations about how the esophagus and trachea work together - and how that understanding ties into eating therapies - left a lasting impression. The reviewer appreciated the way therapy insights helped illuminate the patient's condition and the importance of the therapy team in the broader context of skilled nursing care. This reinforces the sense that the facility recognizes and communicates the critical functions of speech therapy within the continuum of care.

The activity department emerges as a cornerstone of the resident experience. Multiple reviewers recount daily engagement, celebrations, and an infectious positive energy that makes the days feel lively and meaningful. There are birthday parties, music, and dancing, including moments where residents in wheelchairs joined in the fun. Specific staff members repeatedly mentioned - Johanna, Fatima, Esmeralda, Ellie, Danna, and others - are credited with creating an atmosphere that keeps residents active and emotionally connected. The commitment of the activities team is celebrated with phrases like "they really know how to get the residents in a good mood" and "there's no time to get bored seven days a week." The ongoing emphasis on joyful, structured activity contributes to recovery, motivation, and a sense of community.

Therapies beyond the activities program also receive strong praise. Residents recall helpful experiences with physical therapy, occupational therapy, and wound care that contributed to improved mobility and recovery. Names like Tin Tin (PT), Rey (PTA), Chris, Brenda, Vera, Jojo, and Gemma appear repeatedly as skilled, patient, and knowledgeable clinicians. The feedback highlights practical progress - patients walking with support, using walkers rather than wheelchairs, and feeling better equipped to return home. The wound care team, led by Wendy, and the nursing staff who supported these efforts with attentiveness and expertise, are singled out as essential components of the recovery process.

Caregivers and staff across departments are consistently recognized for kindness, attentiveness, and professionalism. Several paragraphs praise the nurses, CNAs, social workers, and maintenance staff by name, underscoring the personal connections that residents and families value. Phrases such as "the staff have been very friendly and attentive," "the therapists are very careful," and "the nurses were all very caring" populate the reviews. Specific mentions of the charge nurse Karina, CNA Vicky, social workers Aleni and Kelly, the receptionist Zaira, and maintenance team members Jose and Richard reflect a broad appreciation for the day-to-day helpers who make up the care network. The sentiment is that these individuals contribute not only to physical recovery but to emotional well-being, reassurance, and a sense of being respected.

There are also candid notes about areas for improvement, most notably around food quality and consistency. A few reviewers referenced meals that were "not the best" or difficult to recognize, with one joking comparison to Gordon Ramsay suggesting a need for kitchen leadership to elevate cooking standards. Another concern mentioned was the lack of visible staff name tags, which can hinder residents and families from identifying who is assisting them and reporting concerns. These comments acknowledge that while the care team often shines, there are operational gaps that can affect daily experiences and communication.

Overall, Paradise Valley Valley Health Care Center presents as a place where care, recovery, and community come together in meaningful ways. The combination of dedicated therapy teams, a vibrant activities program, and a broad network of supportive staff creates an environment that many residents and families deeply appreciate. The recurring message is gratitude for individuals who go above and beyond to help residents regain function, find daily joy, and feel understood and respected during a challenging time in their lives. The phrase "There's No Place Like Paradise" appears as a sentiment that captures both the warmth of the community and the hope residents hold for their journeys ahead.

This part of San Diego, California offers a variety of amenities and conveniences that cater to senior living. There are several pharmacies in close proximity, making it easy for seniors to access their medications. In addition, there are several reputable physicians and hospitals nearby for medical care. The area also has a good selection of cafes and restaurants, providing plenty of options for dining out or grabbing a quick bite to eat. For leisure and recreation, there are parks within a short driving distance where seniors can enjoy outdoor activities or simply relax in nature. Overall, this neighborhood provides a well-rounded environment with essential services and attractions that would make it a desirable location for senior living.

Restaurants

• McDonald's (0.6 miles)
• In-N-Out Burger (3.8 miles)
• In-N-Out Burger (4.7 miles)
• Tacos El Gordo (5.3 miles)
• Chick-Fil-A (5.8 miles)
• McDonald's (5.8 miles)
• Jack In The Box (5.9 miles)

Pharmacies

• Rite Aid (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (3.7 miles)

Places of Worship

• Corpus Christi Church (3.1 miles)
• Skyline Church (6 miles)

Cafes

• Kung Fu Tea (3.3 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Starbucks (5.5 miles)
• Starbucks (5.8 miles)
• Copa Vida (7.2 miles)
• Communal Coffee (7.3 miles)

Transportation

• 24th Street Trolley Station (4.6 miles)
• Grossmont Transit Center (6.5 miles)
• Gaslamp Quarter Trolley Station (7.4 miles)

Physicians

• NBHC Eastlake (4.7 miles)
• California Retina Associates (5.1 miles)
• Sharp Rees-Stealy Otay Ranch (5.1 miles)
• Kaiser Permanente Vandever Medical Offices (7.7 miles)

Hospitals

• Sharp Chula Vista Medical Center Cardiac Rehabilitation (5 miles)
• Sharp Grossmont Hospital Brier Patch (6.6 miles)
• Naval Medical Center San Diego (6.9 miles)
• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (7.8 miles)

Parks

• Otay Ranch Town Center Dog Park (6 miles)
• Mount Helix Park (6.1 miles)
• Quartyard Dog Park (7.1 miles)
• Balboa Park (7.3 miles)
• Embarcadero Marina Park South (7.5 miles)
• Balboa Park South Loop (7.6 miles)