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4 from 36 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
1
1 stars
8
Overall Review of Comfort Keepers of San Diego
common3 reviews mention this
Around-the-clock help comes up often
Residents and families describe both around-the-clock support and occasional caregiver gaps.
Several reviewers specifically mention round-the-clock coverage as part of their situation, including care needs during advanced illness and urgent timing. At the same time, at least one reviewer reports that caregivers were not able to meet a prescribed 24-hour turning and repositioning schedule. Overall, the reviews suggest that continuous coverage can be a key part of what families seek, with mixed results when the exact care tasks are complex.
common9 reviews mention this
Caregivers are praised for compassion
Many reviews highlight compassionate, respectful caregivers who treat people with dignity.
Across multiple reviews, families describe caregivers who are patient, kind, and focused on comfort and dignity. Reviewers also mention caregivers making personal connections and helping with day-to-day needs beyond the bare minimum. A common thread is that families felt a sense of relief when care felt attentive and respectful, especially during difficult transitions or health crises.
common8 reviews mention this
Communication and quick response matter
Families repeatedly mention clear communication and fast help when issues come up.
Reviewers describe strong communication with families, including updates about care plan changes and timely replies to questions. Several reviews also mention responsiveness—like being able to arrange help quickly or getting support and solutions without delays. In addition, at least one reviewer notes that care is logged and viewable, which reinforces the feeling that families stay informed.
caveat5 reviews mention this
Billing and deposits raise concerns
Some reviewers say deposits, refunds, or overall pricing created major frustration.
Several 1-star reviews raise issues with deposit handling, including delays in returning deposits and problems with repayment after care ended. One reviewer also alleges a double charge tied to a deposit repayment, and another mentions the overall cost as too high. A separate negative review connects care problems to the billing experience, while the positive reviews generally center on support and responsiveness rather than payment issues.
common2 reviews mention this
Training and skill come up too
Some reviews mention structured training and caregiver capability.
One reviewer describes completing a training program and emphasizes an organized, hands-on approach that focuses on empathy. Another reviewer recounts needing caregivers with specific expertise during a serious illness and says the team understood requirements quickly. Together, the reviews suggest that training and caregiver capability are part of what certain families and caregivers look for.
common2 reviews mention this
Local offices are near medical care
Nearby hospitals and clinics are close by for access to care.
The neighborhood listing includes nearby major medical resources, including Kaiser Permanente facilities and a large hospital center within a few tenths to a couple miles. There are also nearby pharmacies and urgent everyday stops, which can matter for in-home caregiving routines. The reviews focus on at-home support, but the location list supports convenient access to medical services in the same area.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
San Diego International-Lindbergh (7 miles away)
Nearby Places of Interest
Restaurants
In-N-Out Burger (0.1 miles)
Sombrero Mexican Food (0.2 miles)
Rally's (1.4 miles)
In-N-Out Burger (3 miles)
Cheers (3.3 miles)
Chick-Fil-A (3.5 miles)
In-N-Out Burger (3.5 miles)
Pharmacies
Rite Aid (0.1 miles)
CVS Pharmacy (0.2 miles)
Kaiser Zion Pharmacy (0.3 miles)
Walmart Pharmacy (1.4 miles)
Rite Aid (2 miles)
Rite Aid (2.2 miles)
CVS Pharmacy (2.5 miles)
Physicians
Kaiser Permanente Vandever Medical Offices (0.2 miles)
Kaiser Permanente Viewridge Medical Offices 2 (3 miles)
Sharp Rees-Stealy San Diego Radiology (3.4 miles)
Internal Medicine Associates (5.1 miles)
San Diego Mental Health Services (6.1 miles)
Hospitals
Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (0.2 miles)
Sharp Soc (2.3 miles)
Rady Children's Hospital (3.1 miles)
Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (3.2 miles)
Sharp Memorial Hospital (3.3 miles)
Kearny Mesa Convalescent and Nursing Home (3.4 miles)
UC San Diego Medical Center (4.6 miles)
Transportation
Montgomery Field Airport (MYF) (2.8 miles)
Fashion Valley Trolley Station and Transit Center (4.4 miles)
Grossmont Transit Center (5.1 miles)
Firefly Car Rental (6 miles)
Old Town Trolley Station and Transit Center (6.3 miles)
San Diego Santa Fe Depot (6.5 miles)
Cafes
Starbucks (3.1 miles)
The Simple Coffee House (3.3 miles)
The Coffee Bean and Tea Leaf (3.3 miles)
Communal Coffee (3.7 miles)
Starbucks (5.1 miles)
Ghirardelli Ice Cream And Chocolate Shop (6.5 miles)
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San Diego International-Lindbergh (7 miles away)
Excellent access to healthcare, dining, parks, and transportation nearby.
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