265 Acacia Avenue, San Bruno, CA 94066
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The viewing with Mariela felt welcoming and like apartment hunting with a friend. Elissa is praised for being great and quickly fixing parking issues on the first contact. Lai is described as extremely helpful and honest, making residents feel comfortable. Yuyu is described as wonderful and kind, going above and beyond for residents. The maintenance team is fast, reliable, and accommodating of schedules and pets. The front office staff are friendly, professional, and consistently supportive. The community offers well-maintained amenities, including three pools and a clubhouse. The apartments are spacious and well-kept.
They describe living there as a nightmare caused by management negligence and lasting stress. They warn that behind the nice view lies misery: rats, mold, poor insulation, and constant noise. They call Prometheus Management a disgrace for ignoring serious issues and leaving tenants to suffer. They report an intense rat/mice infestation with no timely response from management. They say the walls are paper-thin with no insulation, making summers hot and winters cold. They describe noise as hellish and say management offers little relief. They caution not to rent there due to mismanagement, pests, mold, and safety concerns. They note at least one instance of rude or unprofessional staff.Crystal Springs Care Home in San Bruno is best suited for independent seniors who want an affordable Bay Area base with social vitality, leafy surroundings, and straightforward access to parks and commuting routes. The community emphasizes a home-like environment, with spacious units and a clubhouse culture that supports gatherings, fitness, and casual socializing. Maintenance and front-office teams are repeatedly praised for responsiveness and approachability, making it a practical choice for residents who can manage daily tasks without on-site medical care. This is not a licensed care facility; the value proposition rests on self-sufficiency, good maintenance, and a sense of community rather than structured senior support.
Those considering alternatives should seriously evaluate needs for daily assistance, memory care, or mobility support. A thread running through the reviews is a warning that serious health or safety requirements may exceed what Crystal Springs offers. Mold and pest concerns, insulation and soundproofing issues, and inconsistent problem resolution in some units raise red flags for residents with respiratory sensitivities or who require a consistently quiet, stable living environment. For seniors who rely on on-site care, or who cannot tolerate variable living conditions, moving toward a licensed assisted living community or memory-care setting is prudent.
On the upside, the strongest pros - affordability, surprisingly spacious layouts, and a pleasant, park-adjacent vibe - land where it most matters for independent living. The maintenance crew is frequently lauded for fast, thorough repairs, with particular names like Robert, Tony, and others cited for dependable service. The leasing and office staff - Yuyu, Lai, Mary, Nooh, and colleagues - are described as welcoming, responsive, and genuinely invested in resident satisfaction. Amenities such as a clubhouse with a full kitchen, multiple pools, a gym, and regular social events create a livable, communal atmosphere that can significantly offset the friction of aging buildings or occasional maintenance shortfalls.
Nevertheless, the quieter reality across several reviews is not to be ignored. Surface attractiveness can mask persistent problems: walls and insulation that contribute to uncomfortable temperatures and neighbor disturbance; ongoing pest and mold concerns that impact health and peace of mind; and reports of slow or uneven management responses that undermine confidence in long-term stability. Parking limitations, occasional security friction, and condominium-style governance concerns add to a sense that some aspects of the living environment require careful monitoring. For seniors with chronic health issues or heightened sensitivity to noise and pests, these factors are material and demand concrete assurances before committing.
A prudent due-diligence approach is essential. Prospective residents should tour multiple units and document insulation and soundproofing realities; request the latest pest-control and mold remediation logs; review maintenance response times and ticket history; confirm guest and parking policies; and verify available caregiver arrangements if needed, including any on-site nursing or vetted third-party care options. Insist on written service-level commitments for issue resolution, and consider a shorter-term lease to test responsiveness before committing long-term. Accessibility features, fall-prevention considerations, and ease of access to essential services should be verified up front.
When independence, community, and cost come first, Crystal Springs can be a compelling fit for the right resident. The combination of attentive staff, affordable pricing, and a social, outdoorsy setting offers meaningful value for seniors who value autonomy and engagement. However, for those requiring daily assistance, or for households prioritizing a consistently quiet, pest-free, and fully soundproofed living space, stronger alternatives with licensed care and proven, persistent maintenance reliability are advisable. A disciplined, reality-check assessment will determine whether Crystal Springs serves as a sensible primary home or another path - one that better aligns with care needs, health considerations, and long-term peace of mind.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (2 miles away) Metropolitan Oakland International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Springs Care Home in San Bruno, CA, is a warm and inviting board and care home that offers personalized assistance to its residents. Our spacious facility is fully furnished and features amenities such as a dining room, garden, outdoor space, and Wi-Fi/high-speed internet access.
At Crystal Springs Care Home, our dedicated staff provides comprehensive care services to ensure the comfort and well-being of our residents. We offer assistance with activities of daily living, including bathing, dressing, and transfers. Our team also coordinates with health care providers to ensure that any medical needs are met.
Nutrition plays a crucial role in maintaining good health, which is why we take special care to accommodate dietary restrictions. Our experienced chefs prepare delicious meals while adhering to special dietary requirements such as diabetes diets. Residents can enjoy their meals in our inviting dining room along with socializing with other community members.
We believe that staying active and engaged is important for a fulfilling lifestyle. That's why we offer scheduled daily activities tailored to individual interests and abilities. Whether it's participating in group exercises or taking part in crafts and games, there's something for everyone at Crystal Springs Care Home.
Conveniently located in San Bruno, our community benefits from its proximity to various amenities. With cafes, parks, pharmacies, restaurants, transportation options, and hospitals nearby, residents can easily access the services they need without hassle.
At Crystal Springs Care Home, we strive to provide a safe and comfortable environment where residents can maintain their independence while receiving the support they need. Contact us today to learn more about our assisted living community and how we can cater to your loved one's unique needs.
Crystal Springs Care Home is located at 265 Acacia Avenue, San Bruno, CA 94066 in San Mateo County, California
Lifetime Home
San Bruno, CA
Customer service callback option is available.
Ismaela's Home Care
San Bruno, CA
Small, home-like setting with 24/7 supervision and personalized care.
Chestnut Manor II
San Bruno, CA
Welcoming atmosphere with private bathrooms and overall satisfaction.
Elle's Care Home 2
Millbrae, CA
Private furnished rooms with private baths, 24/7 supervision, and on-site activities.
Grandma's Home
Millbrae, CA
Private room at $2,500/mo offers strong value vs county and state averages.
Golden Age
Millbrae, CA
Private home-like setting with individual bedrooms, attentive staff, and 20+ years of operation.
Cadence Millbrae
Millbrae, CA
Friendly staff, clean and modern facility with engaging activities and good dining.
Magnolia Of Millbrae
Millbrae, CA
Friendly, caring staff in a well-maintained, upscale community with good dining.
The Trousdale
Burlingame, CA
Beautiful, well-maintained community with attentive staff and engaging amenities.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
