2060 Auburn Blvd, Sacramento, CA 95821
To contact a resident: (916) 641-1066
For more information about senior living options: (866) 208-4318
Overall Review of Auburn Square Senior Residence
Pros
The reviewer notes a very pleasant phone representative who was helpful and polite.- The tour was nice and the apartments were great for the price.
- The reviewer looks forward to moving in.
Cons
Residents feel unsafe due to a male guard not employed by the rent-paying company, who roams the complex day and night.- Tenants have waited over a year for a promised two-bedroom that never became available for occupancy.
- The temporary unit has multiple maintenance issues: missing smoke detector, unfixed electrical plates, two nonworking stove burners, missing towel bars, a loose toilet paper dispenser, and a loose oven handle; the air conditioner remains unfixed despite a maintenance request two weeks ago.
- The property suffers from leaks, plumbing backups, and toilets overflowing in downstairs units.
- Homeless individuals roam the parking areas, rummage through dumpsters, and the front gate is often left open, compromising security.
- Rent has been raised yearly despite residents being on fixed incomes; management is described as cold-hearted and unhelpful, with rent checks sometimes not processed.
- Phone staff are extremely rude, hostile, and unprofessional, with complaints of dishonesty or poor service.
Review
Auburn Square Senior Residence is best suited for budget-minded seniors who need affordable housing and can tolerate uneven service, maintenance gaps, and safety vulnerabilities. The strongest draw here is value: apartments can be affordable for those on fixed incomes, and a tour note or two suggests the living space can feel comfortable when the unit is ready. Prospective residents who can accept some ups and downs in management and upkeep may find a workable living arrangement, but only if the price is the primary consideration and the resident can self-manage some of the risks.
Those who should seek alternatives are families and individuals who prize security, reliability, and clean, well-maintained environments. The reviews point to several red flags that compound risk for residents, especially seniors who rely on consistent access to the unit and predictable service. A guard described as not employed by the management, combined with an open gate that invites after-hours access, raises legitimate safety concerns. The perception (and in some cases reality) of unauthorized or loosely supervised access to the property undermines peace of mind for residents and families evaluating this community.
The practical upside centers on price-relative-to-market housing and the possibility of decent apartments at a lower cost. A few reviewers found the apartments themselves to be appealing for the price, and one positive phone contact plus an otherwise favorable tour reinforces that there can be a solid living space when occupancy is stabilized. For someone who can tolerate maintenance delays and occasionally uneven communication, the affordability and potential livability of the unit remain meaningful positives. The core question is whether the savings justify the ongoing risk and frustration described by other residents.
The most serious concerns are maintenance reliability, safety, and management responsiveness. Maintenance requests have repeatedly stalled or gone unanswered, with concrete issues left unresolved for long periods, everything from unhooked smoke detectors and nonfunctional burners to faulty air conditioning and general plumbing problems that spill into other units. Structural nuisances such as leaks and back-ups compound the risk, and neighborhood security concerns, ranging from suspicious activity in parking areas to homeless presence, diminish the sense of a safe, private home. Rent has reportedly risen annually, which compounds stress for those on fixed incomes who are already contending with maintenance and safety shortcomings. The tone of some staff interactions compounds the issue, with reports of rude or brusque phone responses and inconsistent in-person service.
Given these dynamics, the pros do not robustly offset the cons for most decision-makers. The price advantage can stretch a tight budget, but it cannot compensate for persistent maintenance failures, governance gaps, and ongoing safety worries. The positive notes about affordability and a few cordial interactions do not erase the risk of unresolved repairs, delayed move-in dates, or the anxiety caused by gate security and neighborhood visibility into the property. For families evaluating quality of life, health maintenance, and predictable expenses, the balance strongly tilts toward seeking alternatives with stronger on-site management, faster repair response, and reinforced security measures.
Bottom line: Auburn Square Senior Residence is a consideration only for those who must prioritize cost above almost all other factors and can tolerate high maintenance uncertainty and a questionable security environment. For anyone with even modest concerns about safety, timely repairs, or consistent billing, it is prudent to look elsewhere. Prospective residents should actively compare other local options with verifiable maintenance SLA commitments, transparent rent policies, and robust resident safety practices. If choosing Auburn Square, demand concrete timelines for overdue repairs, clarity on security protocols, and a written maintenance promise before committing, and plan a controlled trial period to evaluate how well the community actually delivers on its promises day to day.
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