Preferred Care at Home

Pros

• Kristie is a thoughtful, kind, and smart scheduler who helps families find the right match.
• Beth Cutler is a trusted helper who embraces new routines, remembers quirks, cooks well, and is prompt, resourceful, and caring.
• Nancy Far?as is a proactive weekend caregiver who efficiently handles vacuuming, mopping, laundry, and meals, and is a confident cook and caring helper.
• Raj is proactive and never misses a beat, an integral part of the family.
• Rashida B. is an exceptional caregiver who resumed caregiving seamlessly after a hospital stay.
• Lorainne Nanca and Janie Torkelson consistently provide high-quality care.
• Juana Felix and Ashley Wright deliver invaluable care and companionship.
• Victoria Bourke is highly helpful and attentive to her grandfather's needs.
• Melia B is joyful and goes above and beyond; Roseanne and Christine are a wonderful weekend team.
• Annie N. is the best caregiver who goes above and beyond; experienced, professional, and supportive.
• Eshneet is honest, trustworthy, and highly recommended.
• Carrie is caring, personable, and knowledgeable; she helps find a good fit and is always available.

Cons

• One reviewer described the customer service as absolutely horrible and completely nonexistent.
• The reviewer claimed a $1,700 deposit was never refunded after choosing hospice with another provider and not using the service.
• The reviewer stated they never used Always Best Care because of the hospice arrangement with another provider.
• The reviewer reported that attempts to contact the company about the deposit went unanswered, with no response.

Review

Always Best Care has become a steady and reassuring presence for many families, shaping a care experience that blends reliability, compassion, and practical support. The heartbeat of this service seems to be a scheduling team that really listens and a cadre of caregivers who bring both competence and warmth into every visit. Kristie, the scheduler, is repeatedly described as thoughtful, kind, and smart, with a perseverance that helps match families with the right caregivers. Her role feels utility-driven yet personal - she remembers the particular routines and quirks of each household and uses that knowledge to set the tone for a smooth ongoing rhythm. Her colleagues, too, contribute to a sense of continuity, with Beth Cutler emerging as a trusted helper who adapts to new routines, remembers little preferences, and becomes a wonderful cook while staying prompt, resourceful, and caring.

Families highlight Nancy Far?as as a weekend caregiver who arrives with a sense of hustle and an eye for what needs doing. She keeps the home running by vacuuming, mopping, doing laundry, and preparing meals, while also aligning with the family's preferred ways of doing things. The consistency and confidence she brings - along with the willingness to receive feedback and adjust - are repeatedly praised as a hallmark of the service. This impression of a reliable, can-do team extends to the broader scheduling and support staff, believed to be behind the scenes ensuring everything runs as smoothly as possible.

Several reviews speak to the deep, personal impact of the caregivers on loved ones and families. For a disabled veteran, Rashida B. stands out as especially exceptional, returning to caregiving duties with seamless continuity after a six-week hospital stay and a reassuring sense that the level of care will not waver. The gratitude for Rashida - and for the scheduling team that arranged her return - embodies the way the company balances proactive care with thoughtful coordination. The sentiment is echoed by families who praise caregivers such as Lorainne Nanca and Janie Torkelson, who have become central figures in daily routines and long-term care plans, earning praise for competence, reliability, and the ability to meet high standards over extended periods.

Longer-term relationships with caregivers are a recurring theme, underscoring the value of familiarity and continuity. Lynette Devan is celebrated as a standout caretaker since January 2024, with family members calling her the BEST and noting her versatility in cooking, laundry, gardening, and even engaging with the family birds. Her ease in handling stories and conversations, alongside the appreciation from a sister for her energy and reliability, highlights how a consistent caregiver can profoundly influence a household's daily life. Other families mention Tamara Bohringer's care for a daughter with stage 4 cancer, with Juana Felix providing weekly companionship and Ashley Wright offering regular support, while also noting the importance of adding dependable caregivers like Janie Torkelson into the mix.

The breadth of praise extends to individual caregivers across a spectrum of roles and weeks. Gabrielle, described as sweet and attentive to details, embodies the approachable kindness that families notice. Victoria Bourke is singled out for her attentive and helpful care for a grandfather, while a broader "weekend team" - including Melia B., Roseanne, and Christine - receives heartfelt appreciation for going above and beyond. The gratitude goes further to Laura for her incredible caretaking of a mom, with Vivian and Cristina also highlighted for their resourcefulness and kindness. Across these voices, the common thread is a sense of genuine care, warmth, and a readiness to meet unique needs with a positive spirit.

The overall testimony from many families paints Always Best Care as a thoughtful, reliable, and deeply supportive partner in home care. Clients note consistent high-quality engagement from teams led by proactive coordinators who keep communication open and scheduling flexible. They describe feeling supported by the entire organization, from the office staff who answer questions quickly to the caregivers who bring practical help and emotional comfort into daily life. The care teams are praised for their ability to adjust to changing needs, maintain dignity and independence for loved ones, and foster a sense of normalcy during challenging times. The professional and responsive culture is repeatedly cited as a major strength, with Kamala highlighted for her accessibility and flexibility when questions or scheduling changes arise.

Not every experience is perfect, however. One review frankly acknowledges a troubling customer service failure: a large deposit paid in advance, followed by a path that led to hospice care with another provider, and a sense that the ABC team did not follow through on returning the deposit. The reviewer's frustration underscores an important caveat - while many families experience exceptional continuity and care, there are moments when service and communication fail to meet expectations. The presence of this critique among otherwise glowing testimonials serves as a critical reminder that, like any service, there can be gaps, and it emphasizes the importance of accountability and responsive issue resolution in the eyes of families who rely on the care provided.

Amid the varied experiences, there is a strong and persistent thread of trust and appreciation for the people behind Always Best Care. Individual caregivers like Rashida, Eshneet, Brianna, and others are celebrated for their honest, down-to-earth approach and ethical dedication to helping families find the right balance of independence and support. The owner, Dan, is praised for his caring leadership and genuine engagement with the community, while Carrie is acknowledged for her caring, personable, and knowledgeable approach in the process of assessing needs and matching families with caregivers. Taken together, these voices create a portrait of a company that many families rely on for dependable, compassionate, and customized in-home care, committed to aligning the right people with the right homes and maintaining a human-centered standard of service even as needs evolve.

This part of Roseville, California, offers a convenient and accessible location for senior living. With a variety of healthcare providers including dermatologists, family practitioners, and pharmacies within close proximity, residents can easily access medical care and prescriptions. The area also features several parks for leisurely walks or relaxation in nature. Additionally, there are a range of dining options nearby, from fast food chains to casual dining establishments. Public transportation at the Roseville Amtrak station provides easy travel options for seniors without personal vehicles. For those needing hospital care, Sutter Roseville Medical Center and Kaiser Permanente Hospital are located within a reasonable distance. Entertainment options include Regal Ua Olympus Pointe theater for movie enthusiasts. Overall, this area offers a mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in Roseville.

Physicians

• Roseville Dermatology (0.5 miles)
• Tuan - Tuan A Doan Doan MD (2.1 miles)
• Laboratory: Sutter Medical Foundation Rocklin (2.1 miles)
• Efrain Gonzalez, MD (2.3 miles)
• Rocklin Family Practice and Sports Medicine (3.3 miles)
• Ho, Hung Uc Davis Medical Group Rocklin (3.4 miles)
• Roseville Internal Medicine (3.9 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walmart Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• Sunset Pharmacy (3.3 miles)

Restaurants

• Wendy's (1.4 miles)
• Chick-Fil-A (1.5 miles)
• In-N-Out Burger (1.6 miles)
• Chuck E. Cheese's (2.3 miles)
• Eureka Roseville (2.3 miles)
• McDonald's (2.3 miles)
• Lazy Dog Restaurant & Bar (2.4 miles)

Parks

• Veteran's Memorial Park (1.4 miles)
• Robert L Doyle Park (1.6 miles)
• Diamond Oaks Park (2.4 miles)
• H. C. Elliott Park (2.8 miles)
• Breen Park (3.6 miles)
• Johnson-Springview Park (3.7 miles)
• John L. Sullivan Park (3.9 miles)

Cafes

• Starbucks (2.1 miles)
• Dutch Bros Coffee (2.7 miles)
• Dutch Bros Coffee (3.5 miles)
• Starbucks (4.4 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.8 miles)

Transportation

• Roseville Amtrak (3.2 miles)

Hospitals

• Sutter Roseville Medical Center (3.8 miles)
• Sutter Roseville Outpatient I.V. Therapy (3.9 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (4.6 miles)
• Kaiser Permanente Hospital (4.6 miles)
• Kaiser Permanente Labor and Delivery (4.6 miles)

Theaters

• Regal Ua Olympus Pointe (3.8 miles)
• SMG Rocklin (5.6 miles)