Heritage Solaire

Pros

• Leslie Carballo is described as personable, polite, knowledgeable, business-like, enthusiastic, and inspirational.
• She follows through on inquiries and day-to-day issues, making residents feel genuinely cared for.
• Residents consider her an outstanding employee who will excel in her chosen career.
• She always has a big smile and greets residents by name.
• Her professional appearance is noted; she dresses professionally.
• Residents say more staff like her are needed, highlighting her readiness to go out of her way to help.
• Leslie brightens days with her smile and willingness to solve questions.
• She is warm, welcoming, and makes residents feel like family while maintaining professionalism.
• The Heritage Sol Center staff member Leslie Carballo is described as pleasant, friendly, and welcoming, and she is missed.
• The community itself is described as beautiful, peaceful, and welcoming.

Cons

• The staff turnover rate is rapid.
• The clubhouse is small.
• The management style contributes to rapid staff turnover.
• Quani Bates was rapidly discouraged and driven away.
• The facilities are nice but too small.
• No homeless people are allowed in Roseville.

Review

Heritage Solaire in Roseville has been described by its residents as a small, quiet, and welcoming haven where warmth from the staff makes a tangible difference in daily life. A common thread in the testimonials is the standout impact of Leslie Carballo, the Assistant Community Manager, whose departure for a new position left a noticeable void. Reviewers consistently portray Leslie as personable, polite, knowledgeable, businesslike, enthusiastic, and inspirational - someone who not only addressed administrative needs but also made residents feel genuinely cared about. They recount how she guided them through the architectural committee process and handled day-to-day inquiries with reliability, following through on tasks that others might overlook. In short, many residents describe her as a ten who will be missed, confident that she will excel in her chosen career path.

Multiple residents who recently moved to Heritage Solaire from other parts of California express immediate affection for the community. A couple from San Ramon notes their ongoing enjoyment of the clubs they belong to and the friendships they've formed since moving to Roseville. They describe the community as small, nice, and quiet, and they emphasize how encounters with residents and staff contribute to a welcoming atmosphere. Yet they also point to the reality of rapid staff turnover, specifically highlighting the loss of Leslie in recent months as a turning point for the community. Leslie's consistent smile, her personal greetings by name, and her professional presentation are repeatedly cited as hallmarks of the high level of service that made residents feel valued and supported.

Another resident, who has lived at Heritage Solaire for five years, highlights Leslie's presence in the Sol Centre as a daily bright spot. They recall her willingness to solve questions and her readiness to go above and beyond, underscoring that she was not only a true professional but also someone who radiated warmth and genuine care. Her absence is felt deeply, with the sense that the community has lost a key source of positive energy and assistance. The sentiment is clear: Leslie's contribution was more than routine service; it was a meaningful gesture of attentiveness that elevated the experience of living there.

In a varied set of experiences, a couple who relocated from Southern California emphasizes the strength of the office staff, singling out Leslie as a standout in her ability to greet neighbors with a cheerful "hello" and a friendly demeanor - even when interactions with some residents' typical aloofness or unfriendly attitudes might challenge others. They acknowledge that management style can influence staff turnover, signaling that Leslie's departure has implications beyond one individual. They also note that Quani Bates was a welcome addition, though she too left, which reinforces the perception that the community's leadership and culture play a significant role in staff retention. Nevertheless, the affection for Leslie remains strong, and both Leslie and Quani are remembered fondly and wished well in their future endeavors.

Goodbyes are spoken with warmth and gratitude from those who stayed connected to Leslie as she moved on and advanced in her career. Several reviewers celebrate her promotion and wish her continued success, expressing relief that she carries her essence of excellence into new opportunities. The sentiment is one of sincere appreciation for a staff member who left an enduring positive imprint on the community. The collective message is that Heritage Solaire benefited from having someone like Leslie on the team, and her legacy continues to shape how residents experience the Sol Centre and the broader community.

The tone across all testimonials remains consistently positive about the community itself. Residents repeatedly describe Heritage Solaire as beautiful, peaceful, and welcoming, with a strong sense of safety. They highlight the friendliness of neighbors, the feeling of belonging, and the satisfaction of building meaningful friendships within a relatively quiet setting. Even during seasonal celebrations, the reviews convey a sense of resort-like beauty and community spirit, underscoring how the environment during holidays feels particularly warm and vibrant. A few critics mention logistical aspects, such as the clubhouse being small, but even these observations are framed within a positive overall experience of living at Heritage Solaire.

In sum, Heritage Solaire emerges from these reflections as a community defined by warmth, care, and connection. Leslie Carballo stands out as a transformative presence whose professional and personal qualities enhanced daily life for many residents. Her departure is felt as a loss, but the messages of encouragement and best wishes for her future travel with the sentiment that she is poised to thrive in her next role. The residents' experiences - ranging from enthusiastic participation in clubs to the steady sense of safety and belonging - paint Heritage Solaire as a place where small acts of kindness from staff can leave lasting impressions. The ongoing story of the Sol Centre and the broader community continues to reflect a commitment to hospitality, personal attention, and genuine care for every resident who calls this Roseville enclave home.

This part of Roseville, California offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. The proximity to parks such as John L. Sullivan Park and Veteran's Memorial Park provides opportunities for outdoor recreation and relaxation. Additionally, the availability of pharmacies like Walgreens and CVS, as well as medical facilities like Sutter Medical Foundation Rocklin and Kaiser Permanente Hospital, ensures easy access to healthcare services. The presence of cafes such as Dutch Bros Coffee and Starbucks offers convenient options for socializing or enjoying a cup of coffee. This area also features a diverse selection of dining options, including fast food chains like McDonald's and Wendy's, as well as restaurants like Eureka Roseville for a more upscale experience. For entertainment, residents can visit theaters like Regal Ua Olympus Pointe or Century Theatre. Overall, this part of Roseville provides a mix of essential services and recreational opportunities that cater to the needs and interests of seniors looking for a vibrant community to call home.

Parks

• John L. Sullivan Park (0.3 miles)
• H. C. Elliott Park (2.7 miles)
• Robert L Doyle Park (2.8 miles)
• Veteran's Memorial Park (2.9 miles)
• Diamond Oaks Park (5.7 miles)
• Freedom Park (6.9 miles)
• Rio Linda Central Park (7.3 miles)

Pharmacies

• Walgreens (3.4 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.5 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.1 miles)
• Walmart Pharmacy (5.2 miles)
• Walmart Pharmacy (5.7 miles)

Physicians

• Roseville Dermatology (4 miles)
• Tuan - Tuan A Doan Doan MD (5.9 miles)
• Laboratory: Sutter Medical Foundation Rocklin (6 miles)
• Efrain Gonzalez, MD (6.3 miles)
• Ho, Hung Uc Davis Medical Group Rocklin (6.4 miles)
• Mary Jammal MD (6.9 miles)
• Sutter Medical Group Offices (7.2 miles)

Cafes

• Dutch Bros Coffee (4.3 miles)
• Starbucks (6 miles)
• Starbucks (6 miles)
• Dutch Bros Coffee (7.4 miles)
• Starbucks (7.6 miles)

Restaurants

• McDonald's (4.4 miles)
• Green Burrito (5 miles)
• Wendy's (5.3 miles)
• Chick-Fil-A (5.4 miles)
• Roundhouse Deli (5.4 miles)
• In-N-Out Burger (5.6 miles)
• Eureka Roseville (6 miles)

Transportation

• Roseville Amtrak (5.6 miles)

Theaters

• Regal Ua Olympus Pointe (7.1 miles)
• Century Theatre (7.1 miles)

Hospitals

• Sutter Roseville Medical Center (7.4 miles)
• Sutter Roseville Outpatient I.V. Therapy (7.4 miles)
• Kaiser Permanente Hospital (7.6 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (7.6 miles)
• Kaiser Permanente Labor and Delivery (7.6 miles)