12537 Poinsetta Drive, Riverside, CA 92503
For more information about senior living options: (844) 490-3973
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The Grove staff are kind and friendly to residents and visiting families. The Grove is described as a place to heal body and soul with a commitment to excellence. The kitchen and dining staff accommodate dietary needs, including vegan diets, and provide fantastic food. The cleaning staff, CNAs, and nurses are excellent professionals who provide compassionate care. Maye is helpful and professional in coordinating services and meals. The administrator Michelle demonstrates dedication, love, and professionalism, contributing to the facility's success. The move-in experience is smooth and staff genuinely care about residents and families. The staff are attentive and quick to respond to concerns and emergencies, with good communication.
The Grove was understaffed, with terrible food, and medications were not administered correctly. The staff allegedly killed the reviewer's mother due to neglect and failure to monitor vitals, leading to sepsis and death. The nurses and doctor allegedly ignored a staph infection, worsening the patient's condition. The facility neglected residents during the start of the COVID-19 pandemic, restricting visitation and care. A nurse named Erica was very rude and should not be in the field. The facility allowed visitors despite COVID-positive roommates and did not attend to the patient's needs (e.g., frequent changes).The Grove evokes a deeply mixed portrait, seen through the voices of families, patients, and caregivers who have interacted with the facility over time. On the warm end of the spectrum, several accounts center on the compassionate, attentive care that residents receive. A granddaughter recounts how her 72-year-old grandmother stayed there and was treated with care and kindness, with stories of the staff's thoughtfulness shared during every family visit. Visitors consistently note that the staff are accommodating, making the experience of visiting and staying with loved ones as comfortable as possible. For many families, The Grove feels like a place where residents are cherished and where staff go out of their way to ensure family access and reassurance.
In addition to general warmth, multiple reviews highlight specific staff members and teams who stood out for their professionalism and dedication. The care quality is described as anchored by a sense of service and human connection, with praise directed at the nursing and cleaning teams, and especially at individuals like Rose and her nursing team, as well as the cleaning staff. Families mention that the administrator, Michelle, embodies a leadership style that explains the success and cohesion of the caregiving teams. A patient's account emphasizes the depth of staff commitment - from the nurses to the aides and support personnel - who contribute to a perception that The Grove is more than a facility; it's a place where healing, dignity, and respect for residents shine through.
Several reviews underscore the facility's strengths in daily living support, including dietary and dietary accommodations. A vegan resident notes that The Grove goes beyond the standard menu by accommodating dietary preferences and requests, with Irma, the kitchen manager, taking particular pride in ensuring meals meet her needs. The kitchen staff are described as polite and responsive, and Gabby in housekeeping is highlighted for her willingness to help and her dependable work ethic. Receptionists are praised for politeness and readiness to assist, while the transportation driver is singled out as especially helpful. Jorge, along with other staff, is noted for his accommodating attitude, contributing to a sense that the Grove staff genuinely cares about residents' comfort and well-being.
Other positive narratives focus on the Grove's broader living options and a sense of community. One family found the independent living apartment with two balconies appealing, especially since the facility was conveniently located near the family business and home, with a price they found affordable. The transition into care was described as smooth, with Perla, Jorge, Alberto, and the rest of the staff helping to make move-in easy and reassuring during a critical time. There are stories of residents staying socially engaged - participating in dining, bingo, and even dancing at Christmas - suggesting that the Grove can be a lively, supportive environment for seniors who wish to remain connected and engaged.
Yet the picture is not uniformly positive. Several reviews voice serious concerns about care quality and safety. One reviewer characterizes the facility as understaffed with terrible food and medication administration issues, asserting that medications were not correctly given. This account stands in stark contrast to the more favorable experiences and highlights that, for some residents, the day-to-day operations do not meet expectations and can generate significant worry for families. Another devastating narrative recalls a mother's death after a prolonged period of restricted access during the early pandemic, alleging severe neglect, lack of timely medical assessment, and delayed ambulance transport. The reviewer describes a rapid decline to septic shock and death, expressing profound grief and warning others not to place loved ones at The Grove. This account emphasizes perceived lapses in vitals monitoring, infection control, and emergency responsiveness during a vulnerable period.
Additional negative feedback focuses on specific staff interactions and safety concerns. A sister describes a particular nurse as rude and notes that visitors were allowed in during a period when others were restricted due to COVID, with concerns about basic caregiving tasks such as frequent turning and help with personal needs not being addressed adequately. The tone of these reviews is urgency and disappointment, urging prospective residents and families to scrutinize staff behavior, visitation policies, and responsiveness to daily care needs before deciding on placement.
Despite the most serious accusations, other families emphasize reassurance, gratitude, and peace of mind provided by the Grove's staff during difficult times. A family recounts that their father, who moved into an independent living arrangement within the Grove, was monitored attentively, and when he fell, the staff responded immediately, even during the late hours. They describe a peaceful passing that occurred with dignity, which stands in contrast to the more troubling scenes described by others. This reinforces the sense that experiences at The Grove vary widely from person to person, with some families feeling supported and protected, while others perceive meaningful gaps in care and safety.
Taken together, the collection of reviews paints a nuanced landscape. The Grove appears to be a place where many residents and families encounter kindness, responsive staff, and supportive leadership, with particular appreciation for those who go above and beyond - such as the kitchen team, housekeeping, reception, and administrators. At the same time, there are sharp, troubling accounts that raise important questions about staffing levels, clinical oversight, infection control, and crisis management during extraordinary circumstances like the COVID-19 pandemic. For anyone considering The Grove, the message is clear: there are notable strengths in personal attention and family-centered care, but there are also serious concerns raised by some residents and families that deserve careful consideration, inquiry, and scrutiny of current policies, staffing, and patient safety practices.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to His Grace Senior Care Home, a warm and inviting board and care home located in Riverside, CA. Our community offers a comfortable and home-like environment for seniors who need assistance with their daily living activities.
At His Grace Senior Care Home, our residents enjoy a range of amenities designed to enhance their quality of life. Our dining room provides nutritious meals prepared with special dietary restrictions in mind. Each resident's room is fully furnished, ensuring a cozy and personal living space. Our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoying fresh air. Housekeeping services are also provided to maintain a clean and tidy environment.
We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to enjoy. From social gatherings to fitness classes, there is always something fun happening at His Grace Senior Care Home.
Our dedicated caregivers are trained to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical care they require. Medication management is another important service offered at our community.
For those in need of transportation, we arrange transportation for medical appointments. Additionally, we have various amenities nearby such as cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals to cater to the needs of our residents.
Choose His Grace Senior Care Home as your assisted living community in Riverside, CA. With our comprehensive care services and welcoming atmosphere, your loved one will feel right at home here.
For His Grace Senior Care Home is located at 12537 Poinsetta Drive, Riverside, CA 92503 in Riverside County, California
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