Around the Clock Home Services - Redondo Beach

Pros

• Around The Clock has a wonderful, caring team of nurses, therapists, and caregivers.
• The company provides a roster of well-qualified professionals who show compassion and integrity.
• The staff consistently show up as scheduled and deliver thoughtful, attentive care.
• Home health nurses and therapists are awesome, knowledgeable, and responsive to questions.
• Individual caregivers like Alisha and Tina are praised for professionalism, kindness, and thorough care.
• The occupational and physical therapists, such as Shawna and Nya, are outstanding.
• The management, including Sabrina, is knowledgeable and understanding.
• Families report that Around The Clock helps them feel supported and contributes to positive recoveries.

Cons

• They cut hours for the hardworking caregivers they already have, which is very sad.
• Their in-office staff are consistently disrespectful and unprofessional.
• They don't take safety seriously, with a staff member who drove around town and almost ran someone over at a stop sign.
• The manager's response was to sweep the incident under the rug and offered no follow-up.
• The nurse removed the dressing with dirty gloves that had touched multiple surfaces, risking infection.
• There were repeated no-calls and delays in follow-up care, causing the patient to cancel services.
• They charge for extra services without disclosure, and complaints about hidden fees can ruin clients' credit.
• The company appears to prioritize profit over patient care and shows a lack of discipline, making clients uncomfortable.

Review

This Redondo Beach location is best suited for families that prize highly skilled, at?home clinical care - nurses who can handle wound care, regular medical dressing changes, and therapists who deliver meaningful rehabilitation - delivered by a large, capable clinical team. When care is needed frequently and urgently, this provider can mobilize a broad roster of professionals who show up with expertise and a patient?centered approach. The upside for families is clear: strong clinical coverage, genuine compassion from many clinicians, and the ability to receive substantial therapeutic services without leaving home. It is not, however, a flawless match for those prioritizing seamless administration, absolute consistency, and rock?solid scheduling.

Those who should consider alternatives are primarily families that must enforce strict reliability in every encounter and demand crystal?clear billing practices. When the administrative side falters - disrespectful office staff, inconsistent scheduling, or surprise charges - the overall value of excellent clinical care dwindles quickly. If the same nurse or therapist must be guaranteed for continuity, or if proactive follow?through and discharge coordination are essential, this provider's mixed records on communication and accountability suggest there are safer bets elsewhere. In short, stellar clinical skills do not automatically translate into a worry?free experience.

The strongest positives here are the clinical strengths: caregivers and clinicians frequently arrive as scheduled, deliver thoughtful wound care and rehabilitation, and display genuine compassion. Multiple reviews praise nurses, therapists, and home health aides who are knowledgeable, patient, and dedicated, with several families recounting successful post?op recoveries and meaningful rehab progress. When care teams operate smoothly, families feel relieved by the consistency and depth of professional expertise, and patients often report noticeable improvements in function and comfort. These clinical advantages can offset some logistical rough edges when operations run cleanly.

Yet the list of cons carries substantial weight in Redondo Beach. A recurring thread centers on office and management behavior - rude or disengaged staff, poor responsiveness after problems arise, and billing practices that feel opaque or punitive. Several families describe late arrivals, repeated no?shows, or abrupt discharge notices, all of which erode trust and complicate care plans. Billing concerns include misunderstandings about charges for added services, with accounts sometimes impacting credit in ways that feel avoidable. Safety and professionalism concerns have also surfaced, including reports of driving behaviors and infection?control lapses during home visits. Taken together, these issues do not simply irritate; they undermine continuity of care when timing and administrative clarity are out of sync with clinical needs.

For families weighing a decision, concrete steps can tilt the odds toward a better outcome: demand a written care plan with clear visit windows and a guaranteed nurse/therapist schedule, insist on proactive discharge coordination, and set explicit expectations for billing, optional add?on services, and documentation after each visit. Ask for a primary point of contact who can escalate issues quickly, request regular notes from every caregiver detailing activities and progress, and confirm what happens if a nurse or PT is sick - prompt replacements and transparent rescheduling should be standard. Prioritize references from similar wound?care or post?op scenarios and independently verify the payee or billing process before enrollment to avoid surprises.

Bottom line: this community represents a strong option for families seeking comprehensive skilled home health care with capable clinicians who can drive meaningful recovery. When clinical needs are high and scheduling is stable, the advantages are compelling and worth pursuing. However, the decision hinges on tolerance for administrative blemishes and the potential for miscommunication or billing friction. If reliability in administration, consistent scheduling, and transparent billing are nonnegotiable, the risks may outweigh the benefits, and exploring alternatives that emphasize steady scheduling and tighter back?office discipline would be prudent. For families willing to monitor and manage the administrative relationship actively, this provider remains a viable path to robust, at?home clinical care.

This part of Redondo Beach, California, offers a convenient and diverse array of amenities for senior living. With multiple pharmacies within close proximity, accessing medications and healthcare services is easily manageable. Additionally, the presence of various restaurants catering to different tastes ensures a variety of dining options for seniors to enjoy. The nearby parks provide opportunities for outdoor recreation and relaxation, while the availability of reputable physicians in the area ensures access to quality medical care. The theaters offer entertainment options for those interested in cultural activities. Transportation options are also readily accessible, with metro stations and airport facilities within a reasonable distance. Places of worship in the vicinity cater to spiritual needs, adding to the sense of community in the area. Overall, this part of Redondo Beach provides a balanced mix of convenience, leisure, and essential services suitable for senior living.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.1 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.7 miles)

Restaurants

• Redondo Beach Pier (0.8 miles)
• McDonald's (0.8 miles)
• Jus' Poke (1.3 miles)
• Lazy Dog Restaurant & Bar (1.9 miles)
• In-N-Out Burger (1.9 miles)
• Scotty's on The Strand (2.3 miles)
• King's Hawaiian Bakery (2.7 miles)

Parks

• Sunnyglen Park (1.2 miles)
• Noble Park (2.5 miles)
• Charles H. Wilson Park (3.3 miles)
• De Portola Park (3.4 miles)
• Polliwog Park (3.8 miles)
• Sur La Brea Park (4.1 miles)

Physicians

• Lighthouse Pediatrics (1.7 miles)
• UCLA Health Manhattan Beach Pediatrics (3.8 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (4.5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (4.9 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (5.7 miles)

Theaters

• AMC Del Amo 18 (1.9 miles)
• AMC DINE-IN South Bay Galleria 16 (3 miles)
• AMC Rolling Hills 2 (4.1 miles)

Cafes

• Starbucks (2.2 miles)
• Sidecar Doughnuts & Coffee (4 miles)
• Corner Bakery Cafe (4.6 miles)
• Lees Sandwiches - Gard (5.3 miles)
• Donut King 2 (5.9 miles)

Places of Worship

• St Catherine Laboure Church (3.9 miles)
• Peninsula Community Church (4.5 miles)

Transportation

• Aviation/LAX Metro Station (6.7 miles)
• Metro Rail - Hawthorne/Lennox (7.1 miles)
• LAX-it (7.6 miles)
• Terminal 8 (7.7 miles)
• American Airlines Admirals Club (7.7 miles)
• Terminal 7 (7.7 miles)
• Terminal 5 (7.7 miles)