Living At In Home Care

Pros

• Davis In-Home Care is described as thoughtful, responsive, dependable, and empathetic by clients.
• The caregivers (Paul, Tom, NG, Erika, Tanya, and others) are praised as terrific, caring, helpful, and like family.
• Drew Davis is regarded as a kind, attentive owner who listens and genuinely cares about clients.
• The agency matches caregivers well to clients and adapts as needs change.
• The team provides compassionate support during medical events and for daily needs, even in challenging times.
• Caregivers are described as professional, well-qualified, friendly, and easy to work with.
• The company consistently receives strong recommendations from satisfied families.
• Davis In-Home Care demonstrates dedication by arranging care quickly and staying with clients through transitions.
• The staff's involvement often extends beyond care, offering warmth and companionship that families value.

Cons

• The owner did not apologize for withholding the $1,150 security deposit for ten years, labeling it an accounting error.
• The security deposit was kept for a decade and only refunded after a very long delay.
• A reviewer described a four-day short-term engagement as a disaster due to clear management failure.
• The reviewer said the caretaker assigned for the surgery was unable to handle overtime, leaving the client in a difficult situation.
• The engagement was characterized as below expectations and not aligned with the company's market segment, suggesting others should avoid it.
• The owner was described as "missing in action" during a critical time when help was needed.

Review

Davis In-Home Care has left a varied impression on families who have sought help with in-home support, delivering a blend of heartfelt, personal care and practical, sometimes rocky, business handling. Across many experiences, clients describe the owner, Drew Davis, and his team as genuinely kind, attentive, and dedicated to the welfare of their loved ones. The reviews repeatedly emphasize a personal approach: caregivers who feel like part of the family, plans tailored to individual needs, and a company culture that prioritizes listening and responsiveness. In several stories, Drew Davis is painted as a thoughtful, dependable presence who communicates about the care process and works to match caregivers to changing needs, even taking time to visit, discuss, and collaborate on care strategies.

On the caregiving side, the most consistently glowing praise centers on specific individuals who became trusted companions to clients and their families. One reviewer spoke highly of Paul, describing him as terrific - "helpful, kind, thoughtful, and a great part of our family" - and noted that when Paul moved on to marry and relocate, the agency responded with another excellent caregiver, Tom, who continued to be a steady presence. Tom was lauded for his adaptability, staying with the family for an extended period and adjusting to shifting needs, even going so far as to accompany them during a hotel stay when power outages hit their area. The sentiment was echoed by others who highlighted caregivers like NG, who was professional, caring, easy to work with, and even a great cook; Tanya, Erika, and other team members were described as well-qualified, friendly, and capable of forming meaningful bonds with clients. The recurring theme across these accounts is that the caregivers bring comfort, reliability, and practical assistance, from daily routine supervision to companionship that makes a difficult time more manageable.

The owner's leadership and the company's overall approach also drew praise. Several reviews emphasize Drew Davis as a genuinely kind and empathetic person who is easy to talk to, a good listener, and deeply involved in ensuring that care plans meet the needs of the client. Families repeatedly note the office staff as approachable, easy to communicate with, and knowledgeable, which helps maintain a sense of steadiness even when the client's situation evolves. The personal touch - Drew putting his own name on the business and taking responsibility for arranging appropriate care - came through as a source of trust for many clients. When the care plan is well designed and caregivers are well chosen, families feel supported in their roles as caregivers themselves, able to step away from constant worry and enjoy other aspects of life.

However, the reviews do not shy away from pointing out episodes where expectations were not met or where management decisions caused real concern. One particularly troubling account concerns a security deposit from October 2014, which was never refunded until June 2025. The client notes paying a $1,150 security deposit for in-home care and then having it withheld for ten years after services were discontinued following the mother's passing. The owner reportedly labeled the eventual refund as an "accounting error," with no apology offered for the decade-long retention of funds. This episode stands out as a stark contrast to the otherwise positive emphasis on personal care and attentiveness, raising questions about financial handling and communication in the eyes of the reviewer. The broader message carried by this narrative is that, while the company can deliver compassionate and capable caregiving, there are serious concerns about how financial transactions are tracked and resolved, and about how staff and leadership respond when mistakes happen.

Beyond the strong caregiver stories, some reviews present a balanced or cautionary takeaway about the company's scope of practice. One reviewer warned against using the agency for certain types of engagements, characterizing a short-term, post-surgery assignment as a disaster due to what was described as management failure. The owner allegedly assigned a caregiver who could not handle overtime, leading to a problematic situation during a critical postoperative period. The reviewer labeled that engagement as not aligned with Davis In-Home Care's market segment and urged others to avoid similar arrangements. This negative experience is presented not as a critique of the caregivers themselves but as a clash between expectations, scheduling, and the company's capacity to manage urgent or time-sensitive needs. It serves as a reminder that, even in a service famous for its compassionate staff, operational hiccups can have outsized effects on a family's experience during stressful moments.

Taken together, the collection of reviews paints a picture of a company that many families turn to for deeply personal reasons: the care of aging parents, the support of a disabled spouse, and the reassurance that someone reliable is looking after critical daily needs. The responses to those needs are frequently described as thoughtful, thorough, and empathetic, with a group of caregivers who become valued members of the family ecosystem. Clients repeatedly highlight the emotional relief of having dependable caregivers who show up on time, adapt to changing conditions, and maintain detailed logs and clear communication about daily care. The owner's involvement and the company's community orientation appear to be a core strength that many families appreciate when the care is going well.

In the final tally, the testimonials reflect both the strengths and the challenges of Davis In-Home Care. Families consistently report that the caregivers are capable, kind, and attentive, with staff who form meaningful connections and provide real comfort during difficult times. The owner's personal involvement and commitment to placing the right caregivers with the right clients emerge as recurring themes that fuel trust and loyalty. Yet the experiences also reveal financial and operational friction, including a prolonged security-deposit dispute and a high-stakes scheduling issue that tested the company's resiliency. For anyone considering Davis In-Home Care, these narratives suggest a powerful potential for compassionate, high-quality in-home care, tempered by a need for careful management of financial matters and careful articulation of service expectations for short-term and urgent assignments.

Pharmacies

• CVS Pharmacy (0 miles)
• Walgreens (0.3 miles)
• Rite Aid (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)

Restaurants

• Redondo Beach Pier (0.4 miles)
• Jus' Poke (0.9 miles)
• McDonald's (1 miles)
• Scotty's on The Strand (1.9 miles)
• In-N-Out Burger (2 miles)
• Lazy Dog Restaurant & Bar (2.2 miles)
• King's Hawaiian Bakery (3 miles)

Parks

• Sunnyglen Park (1 miles)
• Noble Park (2.1 miles)
• Polliwog Park (3.5 miles)
• Charles H. Wilson Park (3.6 miles)
• De Portola Park (3.8 miles)
• Sur La Brea Park (4.5 miles)

Cafes

• Starbucks (1.9 miles)
• Corner Bakery Cafe (4.3 miles)
• Sidecar Doughnuts & Coffee (4.5 miles)
• Lees Sandwiches - Gard (5.4 miles)
• Donut King 2 (5.9 miles)

Physicians

• Lighthouse Pediatrics (2 miles)
• UCLA Health Manhattan Beach Pediatrics (3.4 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (4.8 miles)
• Harbor Ucla Medical Center - David Durkovich Do (5.2 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (6.2 miles)

Theaters

• AMC Del Amo 18 (2.2 miles)
• AMC DINE-IN South Bay Galleria 16 (2.9 miles)
• AMC Rolling Hills 2 (4.5 miles)

Places of Worship

• St Catherine Laboure Church (3.8 miles)
• Peninsula Community Church (4.9 miles)

Transportation

• Aviation/LAX Metro Station (6.4 miles)
• Metro Rail - Hawthorne/Lennox (6.9 miles)
• LAX-it (7.3 miles)
• American Airlines Admirals Club (7.3 miles)
• Terminal 8 (7.3 miles)
• Terminal 5 (7.3 miles)
• Terminal 7 (7.3 miles)