Summerset Senior Living - Rancho Cordova

Pros

• The staff at Summerset Senior Living is very friendly, helpful, and accommodating, going out of their way to assist residents and families.
• Residents are actively engaged in activities and appear happy and well-cared for within the facility.
• The cleanliness and inviting atmosphere of Summerset Senior Living were commendable, making it a pleasant environment for residents.
• Family members appreciate the regular communication from staff, including updates on residents' well-being and FaceTime options to stay connected.
• The facility offers spacious apartments with accessible features like walk-in showers and kitchenettes, making it suitable for senior living.
• Summerset Senior Living provides a variety of good food options that cater to different dietary needs, such as vegetarian meals.
• Many families feel that they found the perfect home for their loved ones at Summerset, considering the location convenient and welcoming.

Cons

• The facility lacked proper care for residents, as evidenced by the poor treatment of individuals with severe dementia who were left unattended and dirty.
• Staff was insufficiently trained and often left residents unattended, creating a sense of neglect.
• The atmosphere felt dark and uninviting, lacking bright colors and warmth.
• There were complaints about pushy staff who repeatedly contacted families for health information.
• Activities for residents seemed superficial, with staff only "talking at" rather than engaging meaningfully.
• The memory care environment was described as dark, dingy, and alienating, akin to a penal facility rather than a comfortable home.
• High turnover rates among staff contributed to inconsistent care and support for residents.
• Meals provided were subpar, often consisting of unappetizing options like white-bread sandwiches or rubbery pasta.

Review

The experience of families seeking memory care for their loved ones can vary greatly from one facility to another, and the reviews of Summerset Senior Living in Rancho Cordova exemplify this dichotomy. While some families report positive experiences characterized by attentive care and a pleasant environment, others voice serious concerns about the quality of care and the atmosphere within the memory care unit.

Several reviewers noted that Summerset Senior Living provides a welcoming atmosphere with friendly staff who are eager to assist both residents and their families. One family praised the extensive tour they received, highlighting the cleanliness of the facility and its inviting ambiance. They appreciated being able to dine at the café, where they found the food delicious. Reviews consistently mention how accommodating staff members were, with one reviewer noting their dedication during difficult times marked by pandemic restrictions. Families reported receiving updates on their loved ones' well-being and even had opportunities to connect through video calls.

However, amidst these positive testimonials lies a stark contrast from those expressing grave dissatisfaction with the memory care services provided. One reviewer recounted heart-wrenching experiences involving neglect during critical moments of need, such as when their loved one was hospitalized due to preventable conditions like urinary tract infections (UTIs). This reviewer described how their mother was left unassisted, leading to unsanitary living conditions that required buying new mattresses after they became irreparably damaged from urine exposure. It raised alarm over whether residents were really receiving proper hygiene routines or if caregivers merely accepted verbal refusals without ensuring adequate care.

Another critical point raised concerned the inadequacy of staff training in managing residents with severe dementia. Reports detailed instances where staff seemed disengaged from meaningful interactions or activities with residents and would leave them unattended for extended periods. Reviewers expressed frustration over high resident-to-staff ratios and frequent lapses in supervision; one comment described waiting up to fifteen minutes for assistance after trying unsuccessfully to retrieve help directly from a receptionist when no staff could be found nearby. Such narratives paint a concerning picture about safety protocols within memory care areas designed specifically for vulnerable individuals.

The physical environment of Summerset Senior Living also drew mixed reactions; while some appreciated spacious apartments with accessible features like walk-in showers and kitchenettes, others critiqued the overall ambiance as dreary and uninviting—characterized by muted colors rather than uplifting decor often seen in senior facilities. Descriptions included dark hallways and interior spaces that resembled institutional settings more than homely environments conducive to vibrant life experiences among residents.

Adding complexity to these reviews is a recognition that many families face financial challenges when considering long-term care options for loved ones suffering from degenerative brain diseases like Alzheimer’s or frontotemporal dementia (FTD). Several commenters incorporated reflections on costs associated with eldercare facilities—while indicating Summerset’s pricing was reasonable compared to competitors, there remained an overarching fear related to sustaining that level of support given potential future financial strains.

In conclusion, while Summerset Senior Living has garnered applause for its engaging atmosphere during tours coupled with caring staff willing to accommodate specific dietary needs or preferences, it is essential for prospective clients to weigh these positives against existing criticisms regarding inadequate oversight in memory care units. The contrasting accounts underscore a necessity for thorough research into any facility's reputation before entrusting them with our cherished family members—ensuring an environment that lives up not only functional standards but also enhances comfort and emotional security during one’s golden years amidst challenging health conditions.

This part of Rancho Cordova, California offers a convenient and diverse range of amenities for senior living. With multiple dining options such as McDonald's, In-N-Out Burger, Chick-Fil-A, and Pho Fresh within close proximity, residents can easily find a variety of meal choices. Additionally, there are several physicians' offices and pharmacies nearby including EYEcenter Optometric and Rite Aid for easy access to medical care and prescriptions. For leisure activities, there are cafes like Starbucks and Dutch Bros Coffee for socializing with friends or enjoying a quiet moment alone. Nature enthusiasts will appreciate the parks in the area such as Sunrise Area American River Parkway and Effie Yeaw Nature Center for outdoor recreation. The presence of places of worship like St Mel's Catholic Church and Crossroads Christian Fellowship Wesleyan Church cater to spiritual needs. Hospitals like Sacramento VA Medical Center ensure prompt medical attention when needed. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and accessible community to call home.

Restaurants

• McDonald's (0.2 miles)
• In-N-Out Burger (0.2 miles)
• Chick-Fil-A (0.2 miles)
• Pho Fresh (1 miles)
• McDonald's (1.7 miles)
• Sala Thai (2 miles)
• McDonald's (2 miles)

Physicians

• EYEcenter Optometric (0.7 miles)
• Dr. Randolph Brown (0.7 miles)
• UC Davis Medical Group - Rancho Cordova (2.1 miles)
• UC Davis Medical Group (3.6 miles)
• Mercy San Juan Hospital (4.4 miles)
• Debruin Medical Center (5.4 miles)
• Linder Psychiatric Group (5.7 miles)

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.1 miles)
• Rite Aid (3.3 miles)
• Sunrise Village (3.5 miles)
• Rite Aid (3.5 miles)
• Save Mart Supermarkets (3.8 miles)

Cafes

• Starbucks (1 miles)
• KP International Market (1.3 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (3.9 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)

Parks

• Sunrise Area American River Parkway (1.4 miles)
• Sacramento Bar (1.5 miles)
• Effie Yeaw Nature Center (2.1 miles)
• Ancil Hoffman Park (3 miles)
• Carmichael Park (3.3 miles)
• Nimbus Flat (3.5 miles)
• William B Pond Recreation Area (3.7 miles)

Places of Worship

• St Mel's Catholic Church (2.6 miles)
• Crossroads Christian Fellowship Wesleyan Church (4.1 miles)
• SDA Ukrainian Church (4.1 miles)
• Slavic SDA Church (4.3 miles)

Hospitals

• Sacramento VA Medical Center (3.2 miles)
• Walnut Whitney (4.2 miles)
• San Juan Surgery Center (4.2 miles)

Theaters

• Folsom Century Theaters (4.8 miles)
• Century Theatre (5.7 miles)
• Country Club Cinema (5.8 miles)