2138 San Vicente Road, Ramona, CA 92065
For more information about senior living options: (844) 490-3973
The staff are loving and caring. The grounds are beautiful and open, and residents enjoy them. One reviewer called it an amazing environment for someone with Alzheimer's/Dementia, with a setup that supports independence and extra supervision. A reviewer said it was a very good place for his condition. The exterior grounds were described as nice.
The reviewer would not recommend this facility for a loved one. The staff had no idea where the resident was, indicating poor supervision. The rooms smelled like a porta-potty and were littered with dirty diapers. Residents appeared unbathed, with unwashed hair and dirty clothing, reflecting poor personal care. There were not enough staff to care for dozens of residents, leading to neglect. The administrator was rude and offered poor customer service, contributing to the facility's decline. Belongings and clothing were stolen or went missing from residents. Residents were left in soiled conditions, including being without underwear and sitting in urine, causing rashes and illness. Medications were mishandled, with prescriptions not properly filled or canceled as needed. There were reports of retaliation and police involvement after complaints, indicating a troubled environment.The collection of voices about Rose Gardens paints a troubling, frequently disturbing portrait of care that many families say falls far short of what they expect for loved ones with dementia and other serious needs. Taken together, the reviews present a shared core of concerns: overwhelmed staff and ongoing shortages, inconsistent attention to basic hygiene and safety, and a sense that residents' personal belongings and dignity are not reliably protected. Yet nestled within the same messages are sporadic bursts of praise about exterior grounds or, in a few cases, seemingly positive experiences with some staff members. The overall impression for most readers is one of serious caution, with a strong warning not to rely on the facility without independent verification and careful scrutiny.
Several reviews recount harrowing, firsthand encounters that begin with disorganization and distress. One visitor described a 10-minute search to locate their best friend's mother, only to discover her in another patient's room, with a room that reeked of waste and was cluttered with dirty diapers. The family could clearly observe from the doorway that the person they were visiting had not bathed in a long time, had unwashed hair, dirty clothes, and poor oral care. The broader environment in that wing echoed the neglect: several patients in a crowded dining or activity area with only a limited number of staff to supervise. The rooms themselves varied in condition, but the sense of systemic understaffing and inadequate care persisted across observations.
A recurring thread is the claim that personal care for residents with dementia or other disabilities is inconsistent at best. One reviewer stated the mother "stunk so bad" that hugging her caused a gag reflex, a visceral description that underscores perceived neglect in basic hygiene. The same account mentions missing personal items and a sense that while some parts of the facility looked marginally better, the underlying care remained poor. The reviewer explicitly warned others not to consider the facility for someone they love, underscoring the emotional impact of witnessing chronic lapses in cleanliness, routine hygiene, and respect for residents' dignity.
There are even more explicit and sharper accusations about neglect and theft. In one lengthy narrative, a family asserts that their mother, who had dementia, was subjected to personal neglect - no underwear, frequent exposure to urine, a painful rash, and even persistent delays in basic care. The family recounts that valuables, including a grandmother's blanket, and other clothing were taken, and medications were mishandled or improperly managed, with the pharmacy failing to process prescriptions correctly. That reviewer urged others to "save your 6k a month" and seek a nicer facility, painting a picture of a place where harm, not care, seemed to come first. The breadth and intensity of these claims contribute to a perception that residents' safety and property are at risk in ways that go beyond typical complaints about senior care.
The issue is not limited to isolated incidents. Several reviewers criticize the leadership and staffing structures as fundamental weaknesses. One account highlights frequent changes in executive leadership - "they change Executive Director every 90 days" - and points to Virginia, described as having only one caregiver for 57 residents, with perhaps two on a good day. This description of chronic understaffing and unstable management is framed as a core problem that undermines any attempt to provide consistent, attentive, resident-centered care. The implication is that systemic, ongoing staffing shortages and leadership turnover create an environment where basic care slips through the cracks, and families feel they must remain vigilant at every visit.
Against the chorus of concerns, there are scattered, more positive notes. One reviewer described "loving and caring staff" and praised the grounds as beautiful and open, suggesting that for some residents or families, the atmosphere and staff interactions could be positive in certain contexts. Another account called the facility an "amazing environment" for someone with Alzheimer's/Dementia, emphasizing that the setup can support independence with additional supervision. These strokes of praise contrast with the more widespread complaints, indicating that experiences can vary dramatically from one person to the next and from one shift to another, depending on who is present and how the day unfolds.
Separately, a reviewer focused on a highly negative portrayal of management, specifically naming an administrator as rude, unhelpful, and dishonest, claiming the facility is going downhill and characterized by dirtier conditions and a lack of care. The tone here is accusatory and personal, portraying a pattern of behavior that families feel cannot be trusted and that further erodes confidence in the care environment. Taken with other accounts of staff shortages and inconsistent policies, this depiction reinforces the sense that residents may be exposed to risk and neglect when leadership fails to uphold standards.
A deeply troubling narrative centers on a family member with memory impairment who faced significant barriers to visitation, lack of basic care, and retaliatory actions after complaints were raised. The account details a fight to obtain access for visits during a time when infection controls or policy restrictions were in place, followed by reports from ombudsmen and subsequent escalation. The story includes severe deterioration in the resident's condition - weight loss, incontinence, and untreated hygienic needs - and alleges retaliation, including police involvement and even a troubling encounter with the legal system that left family members feeling powerless and distressed. The reviewer claims that the facility's neglect and mismanagement extended to stolen belongings, denial of proper care, and a breakdown of communication, culminating in a prolonged period of loss and grief.
In closing, the collective impression left by these accounts is one of significant concern about Rose Gardens. A strong undercurrent across multiple reviews is that basic standards of care - hygiene, timely assistance with activities of daily living, medication management, and safeguarding residents' personal belongings - are not consistently met. Staff shortages, leadership turnover, and uneven experiences across shifts appear to exacerbate these problems, leaving families to worry about safety, dignity, and the possibility of harm to their loved ones. While a minority of reviewers offer positive notes about grounds, atmosphere, or occasional staff kindness, the predominant message is caution: verify, ask tough questions, and consider exploring multiple options before making a decision about placing someone you love in Rose Gardens. If you are evaluating this facility for a loved one, it would be wise to gather contemporary, independent assessments, consult with ombudsman services, and observe several shift changes to get a clear, current sense of how care is actually delivered day to day.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rose Garden Senior Care in Ramona, CA is a welcoming and comfortable board and care home that provides exceptional senior care services. Our community is fully furnished and offers a beautiful garden and outdoor space for residents to enjoy. We understand the importance of maintaining an active social life, which is why we offer scheduled daily activities to keep our residents engaged and entertained.
At Rose Garden Senior Care, we provide a range of care services to support our residents' needs. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. Medication management is another vital aspect of our care services.
We prioritize the dietary requirements of our residents, offering specialized meal preparation and service. Our community accommodates special dietary restrictions, including diabetes diets. In addition, we arrange transportation for medical purposes as well as for doctors' appointments.
Our dining room ensures that residents can enjoy their meals in a comfortable setting while adhering to any specific dietary restrictions they may have. Housekeeping services are provided regularly to maintain a clean and organized environment.
Rose Garden Senior Care is conveniently located near two pharmacies, allowing easy access to medications and other healthcare supplies. Additionally, there are two physicians nearby who provide medical care to our residents when needed.
With its prime location, residents also have the convenience of having a restaurant nearby for occasional outings or visits from friends and family.
Overall, Rose Garden Senior Care in Ramona offers a compassionate and supportive environment where seniors can receive personalized care while enjoying the comforts of home.
Rose Garden Senior Care is located at 2138 San Vicente Road, Ramona, CA 92065 in San Diego County, California
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