Aegis Living Pleasant Hill

Pros

• The staff at Aegis Living Pleasant Hill are described as very nice, caring, and knowledgeable, creating a welcoming atmosphere for residents and their families.
• Residents enjoy a variety of activities that promote engagement and social interaction, contributing to a pleasant living environment.
• The facility is noted for its cleanliness and well-maintained common areas, making it an inviting place for both residents and visitors.
• The dining area is praised for its restaurant-style setting, enhancing the overall dining experience with great food service.
• Outdoor spaces, including a beautiful garden, provide residents with enjoyable settings that enhance their quality of life.
• The smaller size of the facility creates an intimate and cozy atmosphere where staff know residents by name, fostering a sense of community.
• Family members appreciate the follow-up and invitations to events from staff, reflecting the community’s commitment to resident care and engagement.
• Overall feedback indicates high satisfaction with the services provided, recommending Aegis Living Pleasant Hill for its supportive environment and excellent staff interactions.

Cons

• The pricing information provided over the phone was significantly lower than what was presented during the visit, leading to frustration over the unexpected cost increase.
• The dementia care at Aegis was lacking, with inadequate supervision and delayed medical attention for serious issues, such as a bad bed sore.
• There were ongoing problems with theft of clothing from the laundry, and management did not take action when reported.
• One reviewer felt that their family member should have been placed in memory care but was dismissed by staff who insisted otherwise.
• While the facility is generally clean, there were concerns about the cleanliness of individual bathrooms.
• Despite many positive aspects, one family member expressed dissatisfaction with the high cost of living in the facility and unanticipated rent increases each year.

Review

Aegis Living Pleasant Hill has garnered a mix of praise and concerns from families who have toured or had loved ones stay there. Overall, the facility presents itself as a clean and well-organized environment, offering a variety of amenities designed to cater to both assisted living and memory care residents. Visitors were particularly impressed by the knowledgeable staff, who were described as caring, friendly, and attentive. The initial impression is that the community is intimate due to its size, allowing for personalized attention from caregivers who know residents by name.

During tours of Aegis Living Pleasant Hill, families noted the attractive design of common areas such as the beautifully decorated dining room and garden. With various activity spaces including a movie room and an activity room filled with opportunities for social interaction, prospective residents can find many ways to engage with their peers. Some visitors particularly appreciated the outdoor garden space, seeing it as beneficial for loved ones who enjoy being in nature. The apartments themselves are also noted for their home-like quality, with features like kitchenettes that provide residents some independence while dining options range from casual meals to more formal dining experiences.

However, concerns about transparency regarding pricing emerged during visits. Several reviewers expressed frustration at the significant gap between initial quotes provided over the phone and final amounts discussed on-site; some noted discrepancies as high as $12,000 above what was initially communicated. This lack of clarity surrounding costs left some families feeling cautious about moving forward with Aegis Living Pleasant Hill, especially given that monthly fees could escalate rapidly when considering additional care needs such as dementia support.

For those with family members requiring memory care services, opinions became more polarized. While many appreciated the warm atmosphere created by staff interactions with residents without cognitive impairments—highlighting sociability and abundant activities—the experiences were not consistently positive across all care levels. One reviewer shared a troubling account involving inadequate supervision within the dementia unit leading to serious health issues for their father before resulting in hospitalization. Furthermore, challenges related to theft from personal laundry raised concerns about oversight in caregiving environments for vulnerable populations.

Despite these significant issues regarding memory care services specifically tailored for individuals dealing with dementia or other cognitive declines, numerous reviews spoke highly of Aegis Living Pleasant Hill’s overall approach to assisted living. Residents often reported enjoying varied activities—such as exercise classes and arts-and-crafts sessions—and benefitted from continuous engagement fostered by staff dedicated to encouraging socialization among patients rather than isolation within rooms.

In conclusion, while Aegis Living Pleasant Hill stands out due to its welcoming environment characterized by kind-hearted staff members and many engaging amenities appealing primarily for independent or moderately assisted living residents, potential clients should weigh these positives against reported shortcomings in specialized memory care services carefully. Families seeking long-term placements will benefit significantly from thorough discussions about pricing structures upfront while keeping close tabs on how specific medical supports are administered once their loved ones transition into this community setting.

Restaurants

• Wendy's (0.4 miles)
• Chick-Fil-A (0.7 miles)
• Jack's Restaurant & Bar (0.9 miles)
• Taco Bell (1.4 miles)
• McDonald's (1.4 miles)
• McDonald's (1.9 miles)
• Lazy Dog Restaurant & Bar (2.4 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (0.7 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (1.6 miles)
• Marketplace Cafe (2.5 miles)
• Philz Coffee (2.5 miles)
• Starbucks (3.1 miles)
• Sideboard Neighborhood Kitchen and Coffee Bar (4.1 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)

Transportation

• Pleasant Hill/Contra Costa Centre BART Station (0.6 miles)
• Walnut Creek BART Station (1.9 miles)
• U-Haul of Concord (2.3 miles)
• North Concord/Martinez BART Station (5.3 miles)
• Martinez Station (MTZ) (7.2 miles)

Theaters

• Century 16 Downtown Pleasant Hill and XD (0.8 miles)
• Century Walnut Creek 14 and XD (2.6 miles)
• Solano Drive In (4.6 miles)

Parks

• Heather Farm Dog Park (1.3 miles)
• Heather Farm Park (1.5 miles)
• Heather Farm All Abilities Playground (1.6 miles)
• Civic Park (2.1 miles)
• Ellis Lake Park (3 miles)
• Arbolado Park (3.6 miles)
• Lime Ridge Open Space (3.7 miles)

Physicians

• Park Avenue Walk-In Clinic (1.5 miles)
• Ipm Medical Group (1.9 miles)
• Ford Lloyd C MD (2 miles)
• Golden State Dermatology (2.1 miles)
• STAT MED Urgent Care (2.1 miles)
• Michael Y Chang, DO (2.2 miles)
• Muir Orthopaedic Specialists - Redwood (2.3 miles)

Hospitals

• Kaiser Permanente Medical Center (2.8 miles)

Places of Worship

• Queen of All Saints (3.6 miles)
• Our Lady Queen of the World Church (8.7 miles)