Fountianview At Gonda Westside in Playa Vista, CA
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12490 Fielding Circle, Playa Vista, CA 90094
For more information about senior living options: (844) 490-3973
The facility provides first-class care and attention for residents. The grounds are beautiful, the food is good, and the facility is spotless. The care team is consistently engaged and dedicated to keeping residents safe and engaged. All staff - from nursing to maintenance to administration - are top-notch in their dedication and effort. The Executive Director and her team consistently provide dedicated, caring staff. Staff readily accommodate residents' requests and help with daily tasks and appointments. Families are impressed with memory care service and attentive care.
The facility is being sold to a for-profit company, raising concerns about resident welfare during the transition. The reviewer describes elder abuse, noting a grandmother was changed by a man and belongings were mishandled or stolen. Clothes were not washed properly and shrunk, highlighting poor housekeeping. Staff are described as incompetent, inexperienced, and abusive toward residents. Dining service is very poor, with rude staff, mishandled orders, and residents afraid to ask for what they want. The head administrator is perceived as uncaring and the problems seem constant, suggesting ongoing abuse or neglect. The facility appears to care more about appearances than about residents' well-being, and on-site administration seems to lack authority. Residents who use mobility scooters face discrimination. Fountainview at Gonda Westside charges premium prices but fails to provide basic services (no resident shuttle, slow valet, insufficient staff, and doors that don't automatically open).Fountainview at Gonda Westside in Playa Vista is best suited for families prioritizing memory-care excellence within a polished, amenity-rich environment, and for residents who rely on a consistently engaged care team to manage daily routines. This community delivers a sanctuary-like campus with strong on-site dining and social options, where well-trained staff can coordinate doctors, activities, and family communication. It suits seniors who want structure, dignity, and a campus that feels upscale. Those seeking the lowest possible cost or the most predictable, hands-off governance should consider alternatives before committing.
Ownership matters now more than ever. The facility is actively being sold to SRG Senior Living, with completion expected within 90 days. That transition introduces real short-term uncertainty around policies, fee structures, and day-to-day operations. Families should prepare for potential shifts in governance, staffing levels, and service priorities. While the current care teams and leadership have earned praise, the looming change in ownership means long-term stability and the exact trajectory of care costs require close scrutiny and proactive engagement with the new operator.
On the positive side, the strongest asset is the memory-care team's commitment. Reviews repeatedly praise nursing and caregiving staff for humane, attentive support, especially in managing sundowning and daily needs. Families recount days when requests were met promptly, logistics were coordinated smoothly - fridge items, Zoom connections, doctor appointments - and when leadership maintained a visible, involved presence. This level of engagement from the frontline and administrative team translates into tangible daily reassurance for families seeking reliable, compassionate care.
Yet multiple red flags temper the appeal. Allegations of elder mistreatment, unprofessional conduct, and hostile interactions undermine trust and safety. Incidents described as unsanitary handling, clothing theft, and disrespectful behavior by staff point to lapses in supervision and accountability that are not easy to overlook. Language barriers and a perception that top administration lacks authority further erode the sense of a secure, well-governed environment. These concerns are not peripheral; they strike at the core promise of safe, respectful care.
Logistics and value add another layer of consideration. Fountainview commands premium pricing, yet several operational frictions emerge: uneven dining service, slow valet, limited on-site transportation, and no guaranteed shuttle access for local errands. Parking can be tight, and basic accessibility features - such as automatic doors - are missing, which matters greatly for residents relying on mobility aids. For families weighing cost against day-to-day experience, these gaps suggest a disconnect between the price and the lived reality of daily life on campus.
In the end, the decision requires weighing high-quality memory care and a dignified campus against governance risk and operational friction. If memory-care quality, staff engagement, and an upscale setting align with priorities, Fountainview can be a compelling choice - provided the transition to SRG is managed with transparent policies, strong governance, and explicit assurances about safety and accountability. However, if the paramount criteria are uncompromising safety culture, consistent staffing, and clear, stable governance, serious alternatives deserve serious consideration. A thorough in-person visit aimed at meeting frontline caregivers, reviewing grievance processes, and understanding how belongings are safeguarded will reveal whether this community delivers the dependable, respectful care sought.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
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Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Fountainview at Gonda Westside in Playa Vista, CA is a premier assisted living community that offers a range of care options to meet the unique needs of its residents. With both independent living and memory care services available, individuals can receive personalized care and support tailored to their specific requirements.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. Devotional services off-site provide spiritual nourishment and opportunities for connection with the wider community, while indoor common areas create inviting spaces for socializing, relaxation, or engaging in group activities.
For those with diabetic care needs, Fountainview at Gonda Westside offers specialized assistance to ensure proper management of this condition. Trained staff members are available to provide guidance and support, promoting overall health and wellbeing.
Residents can also enjoy a vibrant lifestyle with an array of activities offered. Devotional activities off-site offer opportunities for spiritual growth and community involvement. Additionally, the surrounding area provides numerous options for dining out with 20 nearby restaurants and cafes to choose from. The community is surrounded by six parks where residents can enjoy outdoor recreation or leisurely walks. Pharmacies conveniently located nearby ensure easy access to medication and healthcare supplies. For medical needs, there is one physician's office close by as well as one hospital in the vicinity.
Transportation services are readily accessible with 24 options available nearby, allowing residents to comfortably travel to appointments or explore the local area. Places of worship and theaters are also conveniently located nearby for cultural enrichment and spiritual fulfillment.
At Fountainview at Gonda Westside in Playa Vista, CA, residents can experience a supportive environment that promotes independence while providing the necessary care and amenities for a fulfilling lifestyle.
This part of Playa Vista, California offers a convenient and vibrant community for senior living. With multiple pharmacies nearby such as CVS and Rite Aid, access to healthcare is easily accessible. The area also boasts a variety of parks like Bluff Creek Fields Dog Park and Burton Chace Park for outdoor leisure activities. There are also plenty of restaurants ranging from fast food options like Chick-Fil-A and McDonald's to more upscale choices like Superba Food + Bread. In terms of transportation, there are options such as UBER rideshare staging lot and car rental services within a few miles. Places of worship like King Fahad Mosque provide spiritual support, while cafes such as Go Get Em Tiger and Starbucks offer social gathering spots. Hospitals like Kaiser Permanente West Los Angeles Medical Center and Santa Monica - UCLA Medical Center & Orthopaedic Hospital are within a short driving distance, ensuring access to medical facilities if needed.
Fountianview At Gonda Westside is located at 12490 Fielding Circle, Playa Vista, CA 90094 in Los Angeles County, California
Yes, Fountianview At Gonda Westside provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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