Carino's Quality Home Care II

Pros

• The staff at Carinos Quality Home Care is trying their hardest to accommodate the needs of the residents.
• The house is very clean and well-kept, showing a commitment to hygiene and comfort.
• The caregivers are knowledgeable about how to take care of the residents, ensuring they receive proper support.
• Communication between the staff and families is open, respectful, and kind.
• The community offers fresh vegetables every day as part of their meals, reflecting an effort to provide healthy options.
• When suggestions for additional foods are made, the staff makes an effort to incorporate them into meal plans.
• Overall, one reviewer expressed that they would recommend this community after their positive experiences with the staff and care provided.

Cons

• Carinos Quality Home Care did not take the right measures to keep residents safe and lied to families about the COVID-19 situation.
• The owners' failure to disclose their travel and subsequent illness led to an outbreak of COVID-19 in the facility.
• Families were misinformed about caregivers' health issues, being told they had sciatica instead of COVID-19.
• Residents tested positive for COVID-19, and families felt there was a lack of honest communication from Carinos regarding the illnesses.
• One family experienced significant distress as their loved one was rushed to the hospital with a suspected stroke after being misled about the facility's safety.
• Overall, multiple reviewers expressed that they could not recommend Carinos Quality Home Care due to their negative experiences.

Review

Carinos Quality Home Care has received a mix of feedback from families who have taken the difficult step of placing their loved ones in this facility. Unfortunately, several reviews illuminate alarming experiences, particularly during the COVID-19 pandemic, which raised serious concerns regarding transparency, care measures, and overall safety for residents. These experiences paint a troubling picture of how some families perceived the operations of Carinos during a time when vigilance was paramount.

One heartbreaking account comes from a family that lost their mother due to COVID-19 while she resided at Carinos. They expressed profound dissatisfaction with the management's handling of the health crisis within the facility. According to them, not only did an owner travel back and forth between locations, but it was identified that this individual was likely responsible for bringing the virus into the community. The family's grief is compounded by their belief that if they had been informed about the true state of affairs—specifically that both caregivers and residents were testing positive—they would have relocated their loved one immediately upon learning this critical information.

Another review echoed similar sentiments regarding deception related to illnesses among caregivers at Carinos. A family described how they were assured that caregivers suffering from ailments were dealing solely with sciatica issues when, in reality, all staff members and many residents had contracted COVID-19. This lack of honesty about infections created an environment fraught with danger as they subsequently rushed their loved one to the hospital with suspected stroke symptoms—a situation exacerbated by having endured five weeks in a hospital’s COVID-19 ward as a direct result of inadequate communication about safety risks within Carinos.

Despite these harrowing accounts of care failures during a global health crisis, not all reviews reflect such dire circumstances. One family shared their improved experience during what has been noted as difficult adjustments for everyone involved. They praised the staff's commitment to cleanliness and patient grooming practices—an important aspect for families seeking peace of mind regarding hygiene standards in elder care facilities. The reviewers highlighted how diligent staff maintained both living spaces and personal cleanliness for residents like their mother, fostering a sense of respect and dignity despite challenging conditions.

While noting some positives about staff behavior and facility upkeep, there remained criticisms about food quality within Carinos Quality Home Care. One reviewer pointed out that while fresh vegetables were available each day, much of what was served consisted of canned or frozen items heated in microwaves—lacking variety and perhaps nutritional value. Nevertheless, when suggestions were made by family members concerning alternative meal options for their loved ones, staff attempted to accommodate those requests diligently which instilled some level of trust among them.

However promising aspects may emerge within specific areas like communication or cleanliness protocols at Carinos Quality Home Care; it is impossible to overlook significant warnings embedded in other narratives—especially those chronicling negligence amid health crises such as COVID-19. For families considering this community for elder care purposes—and given its fluctuating levels across various service dimensions—it becomes increasingly essential to engage deeply with management on every topic including pricing structures early on so expectations are appropriately set without unwelcome surprises later down the line.

In light of contrasting perspectives presented through these reviews regarding Carinos Quality Home Care—each detailing unique stories rooted in loss or hope—the most valuable takeaway remains clear: potential residents must prioritize thorough research when selecting an appropriate location tailored towards elderly support needs. Ultimately grappling between trustworthiness against visible stop signs demands attention; it serves as stark reminders on just how critical informed choices become amidst vulnerable caregiving environments where lives hang delicately in balance.

This specific area of Palm Springs, California offers a variety of amenities and services that cater to the needs of seniors. There are several places of worship nearby, as well as parks for outdoor recreational activities. Medical facilities such as dermatology clinics, imaging centers, pharmacies, and hospitals are easily accessible for healthcare needs. Additionally, there are multiple dining options ranging from casual fast food to sit-down restaurants. For coffee lovers, there are several cafes and Starbucks locations in the vicinity. The area also features a movie theater for entertainment purposes. Overall, this part of Palm Springs provides convenience and essentials for senior living in a comfortable and accessible location.

Places of Worship

• Bloom In The Desert Ministries (0.2 miles)

Parks

• Demuth Park (0.5 miles)
• Palm Springs Dog Park (0.6 miles)
• Ruth Hardy Park (2.3 miles)

Physicians

• West Dermatology Palm Springs (0.6 miles)
• Daniel Fast, MD (0.6 miles)
• Desert Advanced Imaging (0.8 miles)
• Desert Medical Group (1 miles)
• Cardinal Health (1 miles)
• Desert Oral Surgery (1.2 miles)
• Jae-Yong Lee , MD (1.7 miles)

Transportation

• Palm Springs International Airport (PSP) (0.7 miles)

Pharmacies

• Oasis Wellness & Living (0.7 miles)
• Desert Valley Treatment (0.8 miles)
• Walgreens (1 miles)
• Community Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• The Medicine Shoppe (1.2 miles)
• Rite Aid (1.3 miles)

Hospitals

• DOHC Infusion Clinic (1 miles)
• Eisenhower Labtechniques Palm Springs (1.3 miles)
• Desert Regional Medical Center (2.6 miles)

Restaurants

• Manhattan in the Desert (1 miles)
• McDonald's (1.1 miles)
• Panda Express (1.1 miles)
• Raising Cane's Chicken Fingers (1.2 miles)
• El Jefe (1.3 miles)
• Elmer's Restaurant (1.7 miles)
• Townie Bagels (1.8 miles)

Cafes

• Goody's Cafe (1 miles)
• Starbucks (1.1 miles)
• Koffi Palm Springs (1.9 miles)
• Starbucks (2 miles)
• Starbucks Reserve (2.3 miles)
• Starbucks (2.3 miles)
• Palm Springs Koffi (2.5 miles)

Theaters

• Regal Palm Springs (1.9 miles)