Sandy's Helping Hands

112 Grand Avenue, Oroville, CA 95965

For more information about senior living options: (844) 490-3973

3.9 from 16 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home

Overall Review of Sandy's Helping Hands

Pros

  • pro The staff were good.
  • pro They offered fun slumber parties, nice staff, and free sandwiches at night.
  • pro The place is great.
  • pro The staff are friendly and punctual for appointments.
  • pro The organization is a wonderful asset to the community; fast, efficient and friendly people are ready to help.
  • pro They can schedule same-day service with a short wait and complete the job quickly, with politeness and professionalism.
  • pro They do almost anything at a great price, and it goes toward saving lives.
  • pro They are changing people's lives.

Cons

  • pro The facility has poor management.
  • pro There is black mold and dirty vents in the bathroom.
  • pro The rooms are cold and there is no door for privacy.
  • pro The place does not exist.
  • pro The group repeatedly failed to show up or complete promised work, delaying projects.
  • pro The shelter demonstrated poor judgment by exposing a vulnerable resident to an ice storm with no protection.

Review

The collection of reviews about this shelter and outreach program paints a surprisingly wide spectrum of experience, from life-saving assistance to deeply troubling conditions. On one end, clients describe a system that can be a critical lifeline during hard times, offering shelter, showers, basic necessities like sandwiches, and caring staff who make an effort to show up and help. In some people's eyes, the program is a genuine community resource - reliable, friendly, and ready to do what needs doing when others are not. Phrases like "great staff" and "friendly staff" recur, and some commenters emphasize punctuality, calling or showing up for appointments on time, sometimes with even a "same day" service that feels almost miraculous to someone juggling housing instability.

Yet the same notes of praise sit alongside stark warnings about the conditions and management of the shelters. Several reviews pull no punches about what it feels like to be inside: "bad staff, cold rooms, no door for privacy, poor management," with echoes of "black mold" and "dirty vents in bathroom." The descriptions aren't just uncomfortable; they speak to safety and health concerns that would trouble anyone seeking shelter: cold rooms, a lack of privacy, and what some interpret as a failure to address mold and other cleanliness issues. These accounts convey trauma and risk, highlighting how the physical environment can compound the vulnerability of people already dealing with displacement, disability, or domestic violence.

In one particularly harrowing account, a reviewer describes a situation involving a displaced and abused individual being exposed to an ice storm without adequate protection, and the sense of danger that followed. The language is visceral and troubling - someone escaping, trying to stay warm, nearly dying of hypothermia - and it underscores how a shelter system, if not fully prepared or properly managed, can inadvertently place people in further jeopardy. The reviewer candidly expresses a belief that not all residents are "junkies," urging recognition of the dignity and rights of disabled, displaced, and domestic violence victims who rely on such services. It's a plea for empathy and safety in a space meant to be supportive.

Interwoven with these cautionary threads are reflections of appreciation and gratitude for the parts of the experience that do work. Several reviewers speak warmly of "weeks I had of you shelters and showers," of "fun slumber parties," and of meals that feel like a small, welcome gift after a long day of uncertainty. There's a sense that for some participants, these programs provide relief, relief that includes human connection and practical help. When the staff are described as "nice," "fun," or "extremely friendly," the overall tone becomes one of genuine relief - an acknowledgment that compassionate human interaction can make a meaningful difference in people's lives.

There is also a recurring theme about reliability and follow-through, which complicates the picture. A persistent pattern among some reviewers is the frustration of promises that never materialize. Statements like "we will try to get out next week," or "as soon as we are done with this big job," followed by missed appointments, created a sense of dashed expectations. In one case, a three-month wait to complete three projects was punctuated by assurances that someone would be out, only to be left waiting with no show. For people already navigating instability, such delays can be discouraging and even detrimental, underscoring the need for clearer communication and dependable delivery of services.

Amid these mixed experiences, some reviewers present a fervent, almost campaign-like defense of the program's mission. They describe the organization as "a wonderful asset to the community," capable of rapid, efficient service, with staff who are ready to help and a willingness to tackle a wide range of tasks. Phrases like "you can get just about anything done with these guys" and "they're changing people's lives" speak to a belief that the program's goals are noble and necessary, and that the impact on those who benefit can be profound when things go smoothly. There's a sense that the organization's work - whatever its flaws - addresses real needs and sustains people in ways other systems might not.

Overall, the collection reveals a complex, imperfect picture of a shelter and outreach network that can be a crucial resource for some and a source of danger and frustration for others. The positive experiences show what can happen when compassionate staff, reliable service, and accessible programs align to provide shelter, care, and community. The negative accounts, by contrast, spotlight serious concerns about safety, privacy, cleanliness, and follow-through that must be acknowledged and addressed for the system to serve its most vulnerable participants effectively. The truth lies somewhere in the middle: a well-intentioned program with the potential to save lives, hampered at times by structural shortcomings, inconsistent execution, and the challenging realities that come with serving a highly vulnerable population.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chico Municipal (25 miles away) Chico Municipal (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sandy's Helping Hands is a serene and inviting board and care home located in the charming community of Oroville, CA. Designed to provide a comfortable and nurturing environment for its residents, Sandy's offers a range of amenities that cater to both physical well-being and social engagement.

The residence features a spacious dining room where delicious meals are served, ensuring special dietary requirements are thoughtfully met. Each living space is fully furnished, promoting a warm and homely atmosphere. Residents can enjoy the beautiful garden and outdoor areas, providing perfect spots for relaxation and socializing. Additionally, housekeeping services ensure that the home remains tidy and welcoming.

Sandy’s Helping Hands excels in personalized care services tailored to meet individual needs. Residents receive assistance with daily activities such as bathing, dressing, and transfers, along with comprehensive medication management. The dedicated staff coordinates closely with healthcare providers to ensure optimal health outcomes while offering meal preparation that adheres to any special dietary restrictions.

To enhance community living, scheduled daily activities keep residents engaged and active—a key aspect of maintaining overall well-being. With convenient access to transportation arrangements for medical appointments or outings, residents can easily stay connected to their doctors or enjoy local excursions.

The surrounding area boasts numerous amenities including five nearby cafes for casual dining experiences, multiple parks for outdoor recreation, pharmacies for quick access to medications, a variety of restaurants for diverse culinary choices, as well as places of worship catering to various faiths. For health needs, there are nearby physicians and hospitals readily available.

At Sandy's Helping Hands in Oroville, CA, residents experience compassionate care within a vibrant community setting that promotes both independence and companionship.

Nearby Places of Interest

Parks

  • Rotary Park (0.4 miles)
  • Sank Park (0.6 miles)
  • Bedrock Park (0.7 miles)
  • Nelson Park (0.9 miles)
  • Riverbend Park (1.1 miles)

Restaurants

  • Hof Brau (0.5 miles)
  • Montgomery Street Pub (0.6 miles)
  • FOE 196 Eagles hall (0.6 miles)
  • Union (0.6 miles)
  • Casa Vieja (0.7 miles)
  • Tong Fong Low (0.7 miles)
  • Taqueria Estrella (0.8 miles)

Cafes

  • Mug Shots Coffee House & Internet Cafe (0.6 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Starbucks (1.4 miles)
  • Olson House Coffee (1.6 miles)
  • Acorn Café (3.3 miles)

Places of Worship

  • St Paul's Episcopal Church (0.6 miles)
  • Christian Science Reading Room (0.6 miles)
  • Church of Christ (0.9 miles)
  • Open Door Church (0.9 miles)
  • New Life Christian Center Church (1.2 miles)
  • Oroville Foursquare Church (1.3 miles)
  • Southern Baptist Convention (1.4 miles)

Hospitals

  • Community Comprehensive Care (1 miles)
  • Oroville Hospital (1.5 miles)
  • Biggs Gridley Memorial Hospital (12.4 miles)
  • Orchard Hospital (12.4 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Dove's Landing Pharmacy (1.3 miles)
  • Rite Aid (1.3 miles)
  • Walgreens (1.4 miles)
  • Table Mountain Pharmacy (1.4 miles)
  • Madison Home Pharmacy (1.4 miles)
  • Olive Pharmacy (1.6 miles)

Physicians

  • Sultan Sultan Chopan Chopan MD (1.2 miles)
  • Lili Phung, MD - Oroville Eye Care (1.3 miles)
  • Landis C Randy DDS Oms (1.3 miles)
  • Orthopedic Specialty Practice (1.6 miles)
  • Johansson Eye Clinic (1.6 miles)
  • Peter Bippart MD (1.6 miles)
  • Oroville Hospital (1.6 miles)

Transportation

  • U-Haul Moving & Storage (1.4 miles)
  • Torri Taxicab & Shuttle (1.5 miles)
  • Butte Taxi (1.6 miles)
  • A Yellow Cab Company Of Oroville (2.1 miles)
  • Oroville Municipal Airport (OVE) (3.1 miles)
  • U-Haul Moving & Storage (4.3 miles)

Theaters

  • Feather River Cinemas (2 miles)

Frequently Asked Questions

Where is Sandy's Helping Hands?

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