Hillcrest Village

1730 North Community Drive, Anaheim, CA 92866

For more information about senior living options: (844) 490-3973

3.2 from 11 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Active Adult Communities (55+)

Hillcrest Village Costs & Pricing

Hillcrest Village offers remarkably competitive pricing for its rental units compared to both Orange County and the broader California market. For a one-bedroom apartment, residents can expect to pay only $865 per month, a stark contrast to the average costs of $4,380 in Orange County and $4,340 statewide. Similarly, two-bedroom units at Hillcrest Village are priced at $1,065, significantly lower than the county's average of $5,390 and California's average of $5,270. These attractive rates make Hillcrest Village an appealing option for those seeking quality living without the financial strain typical in this region.

Floor plansHillcrest VillageOrange CountyCalifornia
1 Bedroom$865$4,380$4,340
2 Bedrooms$1,065$5,390$5,270

Overall Review of Hillcrest Village

Pros

  • pro Great people, great property and great management enjoy living here for 9 years.
  • pro Very nice and clean and great people.
  • pro Lots to do.
  • pro Very safe.
  • pro Pet friendly.
  • pro The rent cannot be beat.
  • pro This is a nice little community.

Cons

  • pro The leasing office is uncommunicative and authoritarian, dictating residents' behavior with no options.
  • pro They bill residents for prorated utilities and move-out charges and have not resolved the disputes, creating fear of further charges and a withheld deposit.
  • pro Rent is raised without any notice.
  • pro The staff are unprofessional, including rude interactions on the phone.
  • pro Repairs are not completed in a timely manner; the pool and Jacuzzi are old and poorly maintained.
  • pro Noise occurs early in the mornings, and plumbing issues are blamed on residents while charging seniors.
  • pro Infestations (rats, roaches, ants) are ignored despite repeated complaints.
  • pro A major water heater leak was mishandled, residents were blamed and charged for repairs, and a deposit/credit was damaged.
  • pro A staff member reportedly yelled "SENIORS ONLY" at a resident, indicating poor customer service.
  • pro Allan and Jocelyn are described as cruel or unscrupulous, with management resembling cartel-like control.

Review

The complex in question presents a highly mixed reputation, with a collage of experiences that range from surprisingly positive to seriously troubling. On one side, long-term residents describe a pleasant, well-maintained community that offers real value: affordable rents, generous amenities, and a sense of security. Some residents have lived there for years, praising the property's upkeep, the size of the community center, and the various recreational facilities like pools, exercise rooms, and game rooms. A few comments emphasize that the rent is hard to beat and that the neighborhood can be a comfortable, safe place to call home. In these accounts, the staff are seen as the reasonable presence of the community, and the overall vibe feels inviting and resident-focused.

But, juxtaposed with those positive memories, there is a much darker and louder chorus of criticism that muitos the culture and day-to-day realities of living there. A recurring thread concerns communication and management: residents feel that the leasing office often treats tenants as if they have fewer rights than they do, as if residents must simply comply with directives rather than be consulted or offered options. Complaints include a sense that processes are opaque, decisions about living arrangements are imposed rather than negotiated, and responses to issues are slow or nonexistent. Notably, several residents report being charged prorated rent for moving out and fear that additional charges or deposit withholdings are likely after they leave, because the office has shown little willingness to resolve disputes or acknowledge mistakes.

Professionalism and responsiveness are another area of contention. Some reviews flag unprofessional behavior from staff, including rude or dismissive phone interactions and a general lack of timely repairs. Specific grievances include repairs that are not completed on time, aging infrastructure like a pool and Jacuzzi that feel neglected, and ongoing noise and plumbing problems that aggravate especially the more vulnerable residents, including seniors. One troubling detail describes a major water heater leak in a mom's apartment, a long delay before anyone looked into it, and an attempt to assign fault to the tenant even as the unit suffered without hot water for days. In the aftermath, a dispute ensued over alleged damages and a negative impact on the mom's credit - a story that left many residents wary of how issues are managed and resolved.

Some narratives go even further, painting a picture of systemic neglect framed within a hostile atmosphere. A particularly virulent account claims that Temple Street was once controlled by a cartel and that the management's response to infestations - rats, roaches, ants - was essentially to downplay or ignore the problem, even as families struggled to keep their homes livable. The writer describes coming to terms with infestations through constant pest control efforts and home remedies, all while dealing with accusations from management about fault and the expensive burden of repairs. The same account alludes to elder-care dynamics and financial disputes, adding a layer of anxiety for residents who rely on the property for safety and stability in later years.

Within the same tapestry, the human interactions vary widely. There are calls and moments that expose a lack of empathy in some staff communications. One particular instance from May involved a phone encounter where a staff member allegedly shouted "SENIORS ONLY" and raised their voice at an elderly parent seeking information about whether adult children could live with and assist their parent. Other reviews echo the sentiment that some front-desk personnel are simply unhelpful or abrupt, described as rude or unwilling to engage in a constructive conversation. Conversely, other tenants acknowledge that not all experiences are bleak and point to friendly, competent staff or to periods when the community functions smoothly. They remind readers that the existence of a good neighborhood can coexist with episodes of mismanagement and miscommunication.

Yet amid the warnings and warnings and the occasional praise, there remains a thread of resilience and determination from residents who have stuck with the property for extended periods. A handful of reviews describe a well-rounded, family-friendly environment with a sense of community - people who know their neighbors, participate in activities, and feel secure enough to call the place home for many years. The protracted loyalty of residents who celebrate the property's amenities and the overall livability of the complex demonstrates that the situation is not uniformly negative; instead, it reveals a landscape of two climates: one of community spirit and care, and another of frustration, fear of unexpected charges, and broken communication.

In sum, the narrative around this apartment complex reads as a portrait of contrasts. For some residents, it is a solid, affordable home with supportive neighbors and dependable amenities. For others, it has become a source of stress and concern - where management actions, from rent adjustments to disputes over deposits, and from delayed repairs to allegations of harassment and neglect, color everyday life in a way that breeds distrust and anxiety. The most consistent takeaway is that the experience depends heavily on the particular time, the specific staff member involved, and the resident's circumstances. Prospective tenants would do well to weigh these divergent voices carefully, visit in person, and ask pointed questions about communication practices, maintenance responsiveness, and what protections exist against unexpected charges or deposit disputes before committing to a lease.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • John Wayne Orange Co (13 miles away) John Wayne Orange Co (13 miles away)
  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
  • Ontario International (20 miles away) Ontario International (20 miles away)

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Hillcrest Village in Anaheim, CA is an assisted living community that offers a range of amenities and activities to enhance the lives of its residents. With activities available on-site, residents can enjoy engaging and social experiences without having to leave the comfort of their home. The community also provides a beautician on-site, allowing residents to conveniently maintain their personal grooming needs.

For those seeking spiritual fulfillment, devotional services are available off-site, providing an opportunity for residents to engage in their chosen faith practices. Indoor and outdoor common areas offer spaces for relaxation and socializing with fellow residents.

One standout feature of Hillcrest Village is the swimming pool and hot tub, providing residents with a refreshing way to stay active or unwind at their leisure. Additionally, wheelchair accessible showers ensure that all individuals can comfortably access bathing facilities.

In terms of nearby amenities, Hillcrest Village is surrounded by various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and a hospital. This convenient proximity allows residents easy access to daily essentials and recreational opportunities.

Overall, Hillcrest Village in Anaheim offers a comprehensive package of amenities and activities designed to promote an enriched and fulfilling lifestyle for its assisted living residents.

Nearby Places of Interest

Restaurants

  • Green Burrito (1.2 miles)
  • Bottle Logic Brewing (1.2 miles)
  • Summit House Restaurant (2.7 miles)
  • McDonald's (3.1 miles)
  • Chick-Fil-A (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • In-N-Out Burger (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.4 miles)

Physicians

  • Kaiser Permanente Medical Building 1 (1.5 miles)
  • St Jude Medical Center (4 miles)
  • Kaiser Permanente, Euclid & Romneya (4.4 miles)
  • St Jude's Heritage Medical Center (5 miles)
  • The 200 Building (5.6 miles)

Parks

  • Steve Ambriz Memorial Park (2 miles)
  • Craig Regional Park (3.2 miles)
  • Willow Park (5.1 miles)
  • Yorba Regional Park (5.4 miles)
  • Ronald Reagan Park (6.9 miles)
  • Sycamore Park (7 miles)
  • Faylane Park (7.1 miles)

Cafes

  • Starbucks (3.1 miles)
  • Mother's Kitchen (3.3 miles)
  • Anaheim Packing District (3.5 miles)
  • Jolly Holiday Bakery Cafe (4.8 miles)
  • New Orleans Square (4.9 miles)
  • Hollywood Land (5 miles)
  • La Brea Bakery Express (5 miles)

Theaters

  • AMC DINE-IN Fullerton 2 (3.1 miles)
  • Regal Yorba Linda & Imax (3.6 miles)
  • Century Theatres (3.9 miles)
  • AMC Movie Theater (5.9 miles)

Places of Worship

  • Chinese Baptist Church (3.3 miles)

Hospitals

  • Anaheim Regional Medical Center (4.1 miles)
  • Choc (5.9 miles)

Transportation

  • Artic (4.4 miles)
  • Drr Toontown Station (4.6 miles)
  • Drr Tomorrowland Station (4.6 miles)
  • Disneyland Monorail (4.7 miles)
  • DLRR New Orleans Station (4.9 miles)
  • Hertz Rent A Car (4.9 miles)
  • Disneyland Monorail - Downtown Disney District Station (5.1 miles)

Frequently Asked Questions

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