Shoreside Villa Assisted Living

1911 South Freeman Street, Oceanside, CA 92054

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
90
4 stars
3
3 stars
3
2 stars
0
1 stars
4

Assisted Living

Overall Review of Shoreside Villa Assisted Living

Pros

  • pro Pacifica Senior Living in Oceanside is a wonderful community.
  • pro The staff are incredibly kind, welcoming, and have a great sense of humor.
  • pro Jackie Banks, the Executive Director, keeps everything running smoothly.
  • pro Keriana is the sweetest receptionist and extremely knowledgeable.
  • pro Marcos is professional, courteous, and attentive, making visitors feel welcome.
  • pro The facility is extremely clean and the staff are consistently welcoming.
  • pro The front desk host Keriana is patient and loving toward the residents.
  • pro The activity director, Miro, is full of energy and infectious enthusiasm.
  • pro The entire staff is great and clearly cares about the residents.
  • pro The community creates a vibe of happiness and a caring environment.

Cons

  • pro The reviewer described the facility as a horrible place with false promises and neglect by upper management.
  • pro They claim there is not enough staff to care for 25 memory-care residents.
  • pro They allege the staff broke their mother's TV and recliner, and charged extra months after moving out.
  • pro They state the wedding ring was lost and not reimbursed or held accountable.
  • pro They mention a pending state case alleging neglect of a senior.
  • pro They report floors needed to be begged to be cleaned.
  • pro They claim there is never anyone at the front desk and entry can take several minutes.
  • pro They note the name was dropped from "Pacifica" to avoid lawsuits.

Review

Pacifica Senior Living in Oceanside is a community that clearly leaves a powerful impression on families, sometimes for the best and sometimes in alarm. Across the many accounts, the facility is described as a place where genuine care and a graceful approach to difficult moments can shine - especially when a loved one is transitioning from life at home to hospice care. One reviewer spoke movingly about the end-of-life experience: the staff "treated my mom, through her transition from resident to hospice, with such grace and care," making all the tough decisions alongside the family. That person noted that their mom could not have been taken care of any finer and that they "love these people." The same story includes a specific date: she passed away on September 1, 2025. It's a testament to how, for some families, the human warmth and steady presence of the team can offer a kind of solace in the hardest days.

In addition to the intimate, hospice-focused care, other reviews describePacifica Oceanside as a place worth visiting and considering for the future. Several reviewers recount positive tour experiences and impressions of the community. One person wrote that the community is "great" and that they came by for a tour with the intention of possibly placing a loved one there in the future, and they "will most definitely come back." Others echoed that sentiment, noting that the tour was "very good" and that all questions were answered with enthusiasm, and that the property is beautiful. The consistent thread in these accounts is a sense of warmth and a belief that the setting is welcoming, with residents who appear to be living in an environment that is both pleasant and inviting.

Yet the same community is not without significant concerns raised by other families. A separate, detailed review paints a troubling picture: it calls the place a "horrible" environment, alleging false promises and deceptive practices by upper management. The reviewer claimed not enough staff to care for about 25 residents in memory care, and accused the facility of breaking personal belongings (a TV and a recliner) and then charging extra months after moving out. Most alarming were claims of neglect - reported to the point of a pending state investigation - along with the loss of a wedding ring, lack of reimbursement, and general dissatisfaction with the food and cleanliness. The reviewer even suggested that the facility dropped "Pacifica" from its name to dodge lawsuits, ending with a stark warning: "DoNotPlaceYourLovedOneHere." It's a stark counterpoint to the more hopeful narratives and suggests serious perceived gaps in accountability and care in that account.

Other reviews offer a mixed but more nuanced portrait of the operations and daily life. One comment notes that the facility spans multiple buildings and is "little old," while another emphasizes the importance of having a Resident Handbook during paperwork and the practical difficulties of forwarding mail. There are consistent concerns about memory care, described as "thinly staffed," and about communication with staff being "spotty." Several reviewers described inconsistent front desk coverage - at times no one is at the front desk, and entering or exiting the building can require waiting. An example cited was a resident found in a wheelchair with no clear explanation for two days, a situation that left the family seeking answers after the fact. Still, within these critiques, there is recognition that the staff themselves are courteous and kind, even if the overall systems aren't always functioning smoothly.

Despite these challenges, numerous reviews highlight employees who consistently receive praise for their kindness and professionalism. Keriana, a front-desk receptionist, is repeatedly singled out as a beacon of warmth and efficiency. Marcos is praised for his professionalism, attentiveness, and willingness to go above and beyond during visits, tours, and interactions with families. Cheyenne is noted for her consideration and cultural sensitivity, particularly in conversations with families about their loved ones' backgrounds. Virginia is described as knowledgeable and kind, with several stories about her being a steady, reassuring presence. The executive leadership isn't ignored in these accounts either; Jackie Banks, identified as the Executive Director by several reviewers, receives high marks for having things run smoothly and for creating a welcoming environment. In many of these passages, the staff's humanity - genuine smiles, patient explanations, and a sense of humor - emerges as a core strength of the Oceanside campus.

There are abundant stories of pride in the community's energy and programs. Families repeatedly mention a robust calendar of events and outings - from casino nights and summer luaus to beach trips and other outings that show residents actively enjoying life beyond the four walls of the building. One in-law describes a day at the beach organized by the staff, with a prime setup, tents, chairs, music, and a barbecue. The activity director, Miro, is highlighted for her energy and creativity, while other staff members - Cheyenne, Virgina (often spelled "Virginia" in the reviews), and others - are credited with thoughtful, personalized care. Many families speak to the recurring theme that the "vibe" at Pacifica Oceanside is one of happiness and community, with residents who know the staff by name and appear to engage in activities with enthusiasm.

In the most comprehensive of the positive accounts, families describe the transition process and ongoing care during more challenging times as a collaborative effort with the staff. A family member recounts that when their mom's dementia progressed, Jackie, one of the leaders there, worked closely with them to keep their mom safe while preserving routine and comfort. In those final days, the team reportedly came together to provide special meals, bed and bathroom assistance, and frequent check-ins, moving in and out of the room every couple of hours to ensure comfort and support. The concluding sentiment from this family is that choosing Pacifica Oceanside is "a huge favor" for a loved one - describing an environment where people feel supported, cared for, and valued by the entire staff and community.

Taken together, the collection of reviews reveals a facility that can be deeply comforting and life-affirming for some families, particularly in moments of hospice care, daily companionship, and well-executed special events. It also shows real tensions around staffing levels, communication, accountability, and certain financial or administrative issues that can erode trust for others. For families considering Pacifica Oceanside, the message is clear: you'll encounter a team that can be profoundly caring and dedicated, led by engaged administrators and a front-desk staff that makes people feel welcome. You'll also encounter serious questions about staffing sufficiency, front-door access, consistency in communication, and the management's handling of resident belongings, billing, and neglected concerns. A visit and direct conversations with current residents, families, and staff can help you gauge which reality your family might experience and how best to plan for the kind of care and community you seek.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • MC Clellan-Palomar Airport (6 miles away) MC Clellan-Palomar Airport (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shoreside Villa Assisted Living is a comfortable and caring community located in the beautiful coastal city of Oceanside, CA. Our facility offers a wide range of amenities, ensuring that our residents feel at home and well taken care of.

Our dining room provides nutritious and delicious meals for our residents, accommodating special dietary restrictions if necessary. Each living space is fully furnished, creating a cozy and welcoming atmosphere. Residents can also enjoy our garden and outdoor space, offering them the opportunity to relax and enjoy nature.

Housekeeping services are provided to ensure that our residents' living spaces remain clean and organized. Additionally, we offer move-in coordination services to make the transition into our community as seamless as possible. For their convenience, each resident has access to telephone service and Wi-Fi/high-speed internet.

We understand that providing care services is crucial for the well-being of our residents. Our compassionate staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives appropriate medical attention. For those with diabetes or specific dietary needs, we provide specialized diets tailored to their requirements. Medication management is also available to ensure that medications are taken correctly.

Transportation arrangement for medical purposes is provided by our community, along with transportation to doctors appointments when needed. We want to ensure that all necessary medical appointments are easily accessible for our residents.

In addition to these amenities and care services, our community offers scheduled daily activities for residents to engage in socialization and recreation. This helps promote a sense of belonging within the community while keeping residents active and engaged.

Shoreside Villa Assisted Living benefits from its convenient location in Oceanside. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants nearby for the convenience of our residents. Additionally situated closelyby there are hospitals and places of worship nearby ensuring easy access whenever needed.

At Shoreside Villa Assisted Living, we strive to create a warm and supportive environment for our residents. We understand the importance of ensuring their comfort, safety, and well-being, and our dedicated staff is committed to providing exceptional care.

Nearby Places of Interest

Cafes

  • Beach Break Cafe (0.1 miles)
  • Starbucks (1.2 miles)
  • Communal (1.4 miles)
  • Panera Bread (1.8 miles)
  • Camp Coffee (1.9 miles)
  • Starbucks (2 miles)
  • The Coffee Bean and Tea Leaf (2.1 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • CVS Pharmacy (1.3 miles)
  • Carlsbad Neighborhood Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (5 miles)

Physicians

  • Carlsbad Village Family Practice (1 miles)
  • Seda Badalyan, MD (1.1 miles)
  • Sonus (1.2 miles)
  • Sobel, Stephen V, Md - Stephen V Sobel (1.3 miles)
  • Perez, Ronald Nino Ronald Nino Perez, MD My Family Doc (1.3 miles)
  • California Coastal Cardiology (1.6 miles)
  • Stephen Tinio, MD (2.1 miles)

Restaurants

  • Handels Homemade Ice C (1 miles)
  • McDonald's (1.2 miles)
  • Señor Grubby's Mexican Restaurant (1.2 miles)
  • Pizza Port Carlsbad Brewery (1.2 miles)
  • McDonald's (1.3 miles)
  • Local Tap House & Kitchen (1.6 miles)
  • Pluck United (1.7 miles)

Hospitals

  • Optum - Carlsbad State (1.1 miles)
  • Rady Children's Hospital (2.1 miles)
  • Eye Surgery Associates (3 miles)
  • North Coast Surgery Center (4 miles)
  • Tri-City Medical Center Registration (4.1 miles)
  • Tri-City Medical Center (4.1 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.4 miles)

Parks

  • Holiday Park (1.5 miles)
  • Marlado Highlands Park (4.1 miles)

Transportation

  • Oceanside Transit Center (1.7 miles)
  • McClellan-Palomar Airport (CLD) (5.6 miles)
  • Melrose Sprinter Station (6.6 miles)

Frequently Asked Questions

Where is Shoreside Villa Assisted Living?

Nearby Communities

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