Heritage Senior Care

Pros

• The service exceeded their expectations from the first call and visit.
• The caregivers provided exemplary care and did a great job.
• They were pleased with all aspects of the service.
• Despite having to discontinue the service after a couple of months, they still recommend this agency.

Cons

• Despite initial satisfaction, their experience with the service changed unfavorably.
• The service had to be discontinued after just a couple of months due to unforeseen circumstances.
• Their ability to continue using the service was compromised for unknown reasons.

Review

In our search for reliable and trustworthy care services, we were fortunate enough to come across an agency that exceeded our expectations in every way. From the very first moment we made contact with them, it was evident that their commitment to providing exceptional service was unwavering. Their professionalism and genuine concern for our needs set them apart from the rest.

Upon making our initial call to the agency, we were greeted by a friendly voice on the other end of the line. They carefully listened to our requirements and worked diligently to understand our unique situation. We were promptly scheduled for a visit, during which a representative of the agency arrived promptly and conducted a thorough assessment of our needs. It was clear that they understood the importance of tailoring their services to match each individual's specific circumstances.

Our positive experience only continued as soon as the actual care began. The caregivers provided by this agency were not only skilled and experienced but also displayed immense compassion and dedication. They went above and beyond to ensure that all aspects of our loved one's well-being were tended to with utmost care. It brought us immense peace of mind knowing that such capable hands were looking after them.

Unfortunately, circumstances changed for us, forcing us to discontinue using their services after just a couple of months. Despite this setback, we cannot understate how highly we recommend this agency. Our decision had nothing to do with any shortcomings or flaws on their part; rather, it was purely due to external factors that necessitated a change in plans. If it weren't for these unforeseen circumstances, we would have undoubtedly continued availing ourselves of their tremendous support.

To speak more specifically about what impressed us most about this agency, it is crucial to highlight their level of professionalism and attention to detail. Every interaction we had with them demonstrated their commitment to providing top-notch service without compromise. They truly took the time and effort required to customize their offerings according to our specific requirements, leaving no stone unturned in ensuring our loved one's comfort and well-being.

In conclusion, while our personal circumstances may have prevented us from continuing with this agency's service for an extended period of time, we wholeheartedly endorse their care services. From the moment we reached out to them, all the way through to the exceptional job performed by their caregivers, our experience with this agency was nothing short of exemplary. Their unwavering commitment to providing exceptional care is something we will always remember and appreciate.

This part of Carlsbad, California boasts a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several physicians' offices, hospitals, pharmacies, and cafes within close proximity, residents have easy access to healthcare services and dining options. The nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the transportation options available, such as the Oceanside Transit Center and McClellan-Palomar Airport, offer convenience for those looking to explore other areas or visit family and friends. Overall, this part of Carlsbad provides a well-rounded environment for seniors seeking a comfortable and engaging place to live.

Physicians

• Seda Badalyan, MD (0.1 miles)
• Carlsbad Village Family Practice (0.1 miles)
• Sobel, Stephen V, Md - Stephen V Sobel (0.3 miles)
• Perez, Ronald Nino Ronald Nino Perez, MD My Family Doc (0.3 miles)
• Sonus (1 miles)
• Carlsbad Imaging Center (1.5 miles)
• Carlsbad Dental Excellence (1.5 miles)

Hospitals

• Optum - Carlsbad State (0.1 miles)
• Rady Children's Hospital (1.8 miles)
• Eye Surgery Associates (2.4 miles)
• North Coast Surgery Center (3.5 miles)
• Tri-City Medical Center (3.5 miles)
• Tri-City Medical Center Registration (3.5 miles)

Restaurants

• Pizza Port Carlsbad Brewery (0.3 miles)
• Handels Homemade Ice C (0.3 miles)
• Señor Grubby's Mexican Restaurant (0.4 miles)
• Village Kitchen & Pie Shoppe (0.9 miles)
• Pluck United (1.3 miles)
• McDonald's (1.3 miles)
• Yard House (1.3 miles)

Parks

• Holiday Park (0.4 miles)
• Marlado Highlands Park (4.7 miles)
• Alga Norte Community Park (5.8 miles)

Pharmacies

• Rite Aid (1 miles)
• Carlsbad Neighborhood Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (4.4 miles)
• Rite Aid (4.7 miles)

Cafes

• Beach Break Cafe (1.3 miles)
• Panera Bread (1.4 miles)
• The Coffee Bean and Tea Leaf (1.7 miles)
• Starbucks (1.8 miles)
• Starbucks (2.1 miles)
• Communal (2.4 miles)
• Camp Coffee (3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.9 miles)

Transportation

• Oceanside Transit Center (2.8 miles)
• McClellan-Palomar Airport (CLD) (4.5 miles)