Amada Senior Care of San Diego, CA

Pros

• They provide compassionate, professional in-home care that helps families maintain independence.
• Jonathan and Cherie are down-to-earth, easy to work with, and widely praised by clients.
• Amada Senior Care is consistently organized, responsive, and reliable.
• The caregivers are caring, punctual, and go above and beyond to support daily needs, including memory care.
• The office staff are friendly, attentive, and proactive in communication.
• They help families navigate transitions with dignity and personalized attention.
• The leadership and team are trustworthy, experienced professionals who genuinely care.
• They deliver top-notch, five-star care and service.
• Amada is a trusted partner for families needing home health or private caregiving.
• The scheduling team is flexible and handles changes smoothly.

Cons

• The reviewer claimed that working for Amada absolutely sucked, citing tax forms sent to the wrong address and never signed up to infinity.
• The family said they would never have expected the company to hire corrupt people, criticizing the background checks as not thorough.
• The reviewer noted numerous caregiver cancellations and a lack of ability, which led them to end the engagement with Amada.
• The secretary allegedly insinuated that a family member could have stolen missing heirloom items and chastised them for not locking up belongings.

Review

Amada Senior Care of San Diego is best suited for families who want deeply personalized, in-home caregiving backed by hands-on leadership and a strong local network. This agency excels when a loved one needs flexible, around-the-clock support, transitions from hospital or skilled nursing facilities back home, or ongoing memory-care assistance with someone who can coordinate care across multiple providers. The leadership team, particularly Jonathan, Fred, and Janice, are repeatedly described as highly responsive, with a proven ability to match caregivers to distinct personalities and medical needs. Families report that the office runs like a well-oiled operation: clear communication, timely updates, and proactive scheduling changes that reflect the ebbs and flows of aging and illness. For seniors who prize staying in their own home, maintaining dignity, and retaining independence with a trusted, involved care team, Amada stands out as a top-tier choice.

Those who may want to consider alternatives include families seeking a more traditional facility-based setting with fixed on-site supervision or a provider with a larger, impersonal corporate footprint. Amada’s strength lies in home care, but that model inherently relies on ongoing caregiver availability, consistent matching, and robust coordination rather than a single, centralized facility model. While the reviews showcase remarkable continuity and a high success rate in keeping clients safe at home, there are sporadic examples of administrative missteps or scheduling hiccups that can become frustrating if a plan hinges on perfect reliability. One family noted a mishap with tax forms and enrollment logistics, underscoring the importance of thorough follow-through on administrative details. In a landscape where families demand airtight processes, these occasional glitches suggest that a contingency plan or closer oversight may be prudent.

Key strengths consistently offset the potential drawbacks through a combination of organized systems, caring staff, and intimate knowledge of each client’s needs. Amada is repeatedly praised for being extremely organized and quick to respond, with office staff who check in regularly and keep families informed about caregiver changes or delays. The caregivers themselves are described as friendly, attentive, and willing to do the “little extras” that make daily life safer and more enjoyable, from transportation and meal assistance to bathing and light housekeeping. The ability to provide 24-hour coverage, coordinate memory-care services, and support transitions from hospice or post-acute care are particular advantages that harden the case for Amada as a primary option for at-home care. Importantly, the team’s dedication to matching caregivers who fit a client’s temperament and routines translates into meaningful consistency and trust.

Yet the most meaningful caveat lies in the real-world risk that accompanies any home-care arrangement: caregiver turnover, occasional no-shows, and the potential for mishaps in background checks or valuables handling. A minority of reviews raise red flags: one report from an employee highlights administrative frustration, while a family recounts a troubling incident involving a caregiver’s alleged misbehavior and questions about the thoroughness of background checks. Another review notes a caregiver cancellation and a single no-show due to car trouble over a four-week window. These instances remind families that even the best home-care teams must be actively managed, by verifying caregiver credentials, requiring detailed background disclosures, and insisting on clear, written expectations, including routines, backup caregivers, and emergency contacts. The presence of strong leadership helps, but proactive families will want concrete safeguards in place.

From a practical decision-making perspective, Amada’s pros strongly offset the cons when approached with disciplined due diligence and measurable expectations. The scheduling team’s reliability, text, email, and prompt phone response, should be treated as a baseline, not a bonus. Families should insist on meeting several potential caregivers before committing, request up-front background checks, and seek a defined backup plan for last-minute changes or absences. Given the organization’s history of coordinating care across settings, it makes sense to align Amada with insurance navigation, if applicable, and to lean on Jonathan and the management team to tailor shifts that preserve continuity of care during transitions between hospital, skilled nursing, and home. The testimonials indicate that when Amada’s team is engaged, care is not only competent but genuinely compassionate, often transforming a stressful period into one where a loved one can recover, stay comfortable, and retain a sense of normalcy.

Ultimately, Amada Senior Care in San Diego stands as a decisively strong option for families who value a caregiver-centric, home-first approach supported by hands-on ownership and a transparent, communicative office. It is a compelling choice for those prioritizing dignity, personalized attention, and the ability to navigate complex needs, memory care, hospice, post-surgical recovery, and long-term in-home support, without surrendering control to a cold institutional setting. The most credible path to success with Amada is clear: engage early with Jonathan and the team, demand thorough caregiver matching, secure robust backup plans, and insist on written expectations around scheduling and billing. For families willing to invest in a trusted, relationship-driven model and to participate actively in shaping care, Amada Senior Care offers the best combination of heart, competence, and operational poetry in San Diego’s home-care landscape.

This part of San Diego, California offers a convenient and diverse array of amenities for senior living. With multiple pharmacies such as Rite Aid, Walgreens, and CVS Pharmacy within a short distance, residents have easy access to necessary medications. The area also boasts a variety of dining options including In-N-Out Burger, Chick-Fil-A, and Sombrero Mexican Food. For entertainment, there are nearby theaters like AMC Mission Valley 2 and parks such as Civita Park and Cal's Point for outdoor recreation. Additionally, there are reputable healthcare facilities like Kaiser Permanente San Diego Medical Center and Rady Children's Hospital nearby for medical needs. The transportation options, including trolley stations and an airport within a few miles radius, provide convenient travel opportunities. Overall, this neighborhood provides a blend of convenience, entertainment, healthcare services, and transportation accessibility for seniors looking to reside in San Diego.

Pharmacies

• Rite Aid (1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.1 miles)
• Kaiser Zion Pharmacy (2.2 miles)

Restaurants

• In-N-Out Burger (1.1 miles)
• Cheers (1.4 miles)
• Chick-Fil-A (1.7 miles)
• Sombrero Mexican Food (1.9 miles)
• In-N-Out Burger (1.9 miles)
• Pecs (2 miles)
• Shake Shack (2 miles)

Theaters

• AMC Mission Valley 2 (1.4 miles)
• AMC Fashion Valley 18 (2.4 miles)

Parks

• Civita Park (1.4 miles)
• Cal's Point (1.8 miles)
• Balboa Park (3.2 miles)
• Balboa Park South Loop (3.8 miles)
• Lindbergh Park (3.8 miles)
• Waterfront Park (4.5 miles)
• Quartyard Dog Park (4.5 miles)

Physicians

• Kaiser Permanente Vandever Medical Offices (1.8 miles)
• Sharp Rees-Stealy San Diego Radiology (2.4 miles)
• Internal Medicine Associates (3.2 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (3.9 miles)
• San Diego Mental Health Services (4.4 miles)

Cafes

• Communal Coffee (1.9 miles)
• The Coffee Bean and Tea Leaf (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)
• Ghirardelli Ice Cream And Chocolate Shop (4.7 miles)
• Copa Vida (4.7 miles)
• Tabac Specialty Coffee & Cigars (4.8 miles)

Hospitals

• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (2.2 miles)
• Rady Children's Hospital (2.3 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (2.4 miles)
• Sharp Soc (2.5 miles)
• Sharp Memorial Hospital (2.5 miles)
• Kearny Mesa Convalescent and Nursing Home (2.6 miles)
• UC San Diego Medical Center (2.6 miles)

Transportation

• Fashion Valley Trolley Station and Transit Center (2.6 miles)
• Montgomery Field Airport (MYF) (2.8 miles)
• Firefly Car Rental (4.1 miles)
• Old Town Trolley Station and Transit Center (4.5 miles)
• San Diego Santa Fe Depot (4.7 miles)
• Gaslamp Quarter Trolley Station (5 miles)