3124 Fruitvale Avenue., Oakland, CA 94602
For more information about senior living options: (844) 490-3973
The staff were attentive. They kept him clean. They prepared him a soft-food diet. They worked hard to keep him mobile. The staff arranged extra chairs for visits. The manager Hasmin was very responsive with communication needs. Hasmin went out of her way with the moving-out process. The residents appeared to be comfortable and happy. The staff were very nice to visitors.
The reviewer described the facility as terrible after a resident was hit by a car. Belongings were packed and the room was found empty with no explanation. Staff allegedly spoke in Tagalog and claimed they did not know what happened. The manager allegedly told the reviewer that the father could not return, offering no explanation. The reviewer was not notified about the decision. The staff were described as lacking adequate nutritional training for a diabetic resident. Meals were described as starch-heavy, such as mashed potatoes and gravy with crackers and canned peaches, or spaghetti. Lunch for a patient recovering from edema was served as salty ramen.The collection of experiences paints a picture of a facility where kindness and attentiveness can shine, but where gaps in communication, nutrition training, and discharge practices can also leave families frustrated and worried. One reviewer, a retired RN with hospice and nursing home experience, describes caring for a bedbound relative in Colorado for about six months. According to this account, the staff was consistently diligent: they kept the resident clean, provided a soft-food diet, and made earnest efforts to keep him as mobile as possible, even though he preferred to rest in bed. Visitation was made easier by staff who pulled in extra chairs, and the manager at the time, Hasmin, was noted for being responsive to communication needs and going out of her way during the move-out process. From this perspective, the environment may not be the most luxurious, but the residents appeared comfortable and content, and the overall impression of daily care was positive.
In stark contrast, another reviewer recounts a deeply troubling event involving their father, who had been a resident at the same facility. They describe a fatal misalignment between the resident's needs and the facility's handling of a crisis. Their father, who could walk across the street unassisted, was struck by a hit-and-run vehicle, leading to injuries that required rehabilitation. The reviewer went to retrieve a few personal items and found the resident's room emptied. When they asked what had happened, staff reportedly spoke Tagalog and claimed they did not know. The manager allegedly informed them that their father could not return, without offering any explanation and with no direct notification to either the family or the resident. This account highlights serious concerns about counseling, transparency, and timely communication during a discharge or removal from the facility, leaving the family feeling disappointed and disconnected from the care their loved one had received.
Another very brief positive note appears in the mix: "Best facility care home in bay area." While succinct, this remark stands alongside more detailed accounts to suggest that perceptions of quality can vary widely even within the same facility or community. It signals that some visitors or residents may have a very favorable view, possibly tied to specific staff members, moments of care, or particular aspects of the experience that stood out as exceptional.
Nutrition and medical diet concerns emerge clearly in the fourth review. A friend of a resident with diabetes is described as receiving meals that were heavy on starch and lacking appropriate diabetic nutrition training among staff. The reviewer recounts meals such as mashed potatoes with gravy and crackers, canned peaches, and spaghetti, followed by a lunch of salty ramen after the resident had recently been treated for significant edema. The tone conveys alarm that dietary choices could undermine a diabetic resident's health, and it raises questions about the facility's nutrition policies, training, and oversight for residents with special dietary needs. In this account, visitors observed that the staff appeared pleasant to outsiders, particularly to visitors, but the internal expertise and day-to-day meal planning did not seem aligned with medical necessities.
Taken together, these reviews illustrate a spectrum of experiences. Some residents and families describe attentive, compassionate care, clean surroundings, and responsive management that makes transitions smoother. Other accounts point to troubling lapses: abrupt, unexplained discharges and a lack of clear communication; language barriers that complicate important conversations; and meals that do not meet the nutritional requirements of residents with chronic conditions like diabetes or edema. The contrasts suggest that quality may be highly variable, potentially depending on staff assignments, individual managers, or the specifics of a resident's stay.
For families seeking care for a loved one, these narratives underscore the importance of clear, proactive communication and transparent discharge procedures. They also highlight the need for robust nutrition training and individualized dietary planning for residents with diabetes and other health concerns. The role of language accessibility and cultural sensitivity in daily operations is another critical area raised by the reviews; families should inquire about how the facility handles language differences to ensure timely and comprehensible updates during emergencies or changes in care plans. Additionally, asking how staff balance compassionate bedside care with documentation, safety, and family updates can help set expectations and reduce the risk of miscommunication.
Overall, the experiences reveal that the quality of care at this facility can deliver comfort and attentiveness in some circumstances, while revealing serious gaps in others. The presence of supportive, responsive management in one case stands out as a positive touchpoint, but it is tempered by reports of abrupt discharges, inadequate explanations, and nutritionally mismatched meals in other situations. For current or prospective residents and their families, the takeaway is to engage early and often: verify the facility's discharge policies, request explicit explanations for any changes in residency status, confirm nutrition protocols for special diets, and ensure language-appropriate communication options are available to keep families informed and involved in care decisions.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (5 miles away) San Francisco International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Oakland, CA, Good Shepherd Care Home offers a warm and inviting environment for seniors in need of board and care services. This community provides a range of amenities to ensure residents' comfort and convenience.
Residents at Good Shepherd Care Home can enjoy delicious meals served in the dining room, which caters to special dietary restrictions. The home is fully furnished, providing a cozy and comfortable living space for all residents. A beautiful garden and outdoor space are also available for residents to relax and enjoy nature.
Housekeeping services are provided to maintain a clean and tidy living environment for all residents. Move-in coordination is offered to assist new residents with a smooth transition into their new home. To stay connected with loved ones, telephone service and Wi-Fi/high-speed internet access are available throughout the community.
Care services at Good Shepherd Care Home include assistance with daily activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive necessary medical attention. Medication management is provided to help residents stay on track with their prescribed treatments.
Transportation arrangements can be made for medical appointments, ensuring that residents have easy access to necessary healthcare services. In addition, there are several nearby pharmacies, physicians, hospitals, and places of worship for added convenience.
To promote an active lifestyle, scheduled daily activities are offered at Good Shepherd Care Home. Residents can participate in engaging social or recreational events tailored to their interests.
Conveniently located near cafes, parks, restaurants, and transportation options, Good Shepherd Care Home provides easy access to various amenities outside the community while still maintaining a peaceful residential setting. Overall, this assisted living community offers comprehensive care services and thoughtful amenities to enhance the quality of life for its residents.
Good Shepherd Care Home is located at 3124 Fruitvale Avenue., Oakland, CA 94602 in Alameda County, California
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