Prime Critical Home Care Inc in Northridge, CA

Pros

• The treatment is excellent, with the best assistants and the best doctor.
• The receptionists and the doctor are very kind.
• Dr. Ramirez and the nurse took the time to keep the patient calm during the procedure.
• This clinic goes above and beyond to make patients comfortable.
• The patient thanks Dr. Ramirez for the care provided.

Cons

• Dr. Ramirez is extremely rude and arrogant.
• He has an attitude like his and should not be in the position he’s in.
• He acts as if he is superior to others, which makes him extremely unpleasant.
• He is lazy about explaining the treatment process.
• The reviewer warns readers not to waste their time with him.

Review

Prime Critical Home Care Inc in Northridge is best suited for seniors or others who need in-home critical care delivered by a tightly knit team that prioritizes patient comfort and rapid responsiveness during procedures. The strongest signal from the reviews is a culture of attentiveness: staff, including assistants and receptionists, are described as kind and accommodation-focused, and the medical team can create a calm environment when procedures are underway. For families seeking hands-on reassurance, quick patient calming during anxiety-inducing moments, and a clinician who makes patient comfort a priority, this provider offers real value.

The clearest strength is the bedside care. One patient highlights excellent treatment, calling the assistants and the doctor the best, and notes how the team went out of their way to soothe a panic attack before proceeding. The same account credits Dr. Ramirez and the nurse with taking deliberate steps to ensure calmness, underscoring a practical, patient-centered approach to difficult moments. The positive narrative also points to friendly front-desk interaction, suggesting a cohesive, supportive front-to-back experience where people feel seen, heard, and cared for during procedures.

Yet the experience is not uniformly favorable, and the main downside centers on the physician. One reviewer explicitly labels Dr. Ramirez as rude and arrogant, arguing that such an attitude is inappropriate for someone in a caregiving role. This perspective raises concerns about interpersonal dynamics and trust, particularly in settings that require clear, collaborative treatment planning. Another line notes a lack of thorough explanations about what the treatment process entails, painting a picture of inconsistent communication that can erode confidence over time. Taken together, the doctor’s interpersonal style is the decisive variation in what otherwise seems like a well-organized team.

The pros do offset the cons only under certain conditions. For patients who prize emotional support, immediate responsiveness, and a warm procedural experience, the positive experiences can significantly tilt the balance toward choosing this provider. The ability of the staff to quiet anxiety and guide a patient through a stressful moment can be the difference between smooth care and a distressing encounter. However, for patients who require crystal-clear explanations, explicit treatment rationales, and a consistently respectful physician demeanor, the risk of encountering a difficult clinician makes this option less appealing unless proactive steps are taken to mitigate it.

To navigate decision-making, consider three concrete actions. First, during an initial contact or intake, assess which clinician will lead the visits and request the most communicative, patient-centered provider available if Dr. Ramirez’s style is a mismatch. Second, explicitly request plain-language explanations of each procedure and the expected steps, and ask for written summaries to avoid ambiguity. Third, verify whether the team includes alternative physicians or advanced practice clinicians who can maintain continuity of care with the same high level of bedside empathy but with a temperament that better fits the patient’s expectations. If such alignment feels unlikely, exploring other Northridge-based home care options with stronger consistent communication may be prudent.

In the end, Prime Critical Home Care Inc presents a practical, comfort-forward option for in-home critical care where the emphasis is on patient calm and responsive support. It can be an excellent fit for families who value a compassionate, calming procedural experience and who are willing to manage occasional concerns about physician communication through proactive coordination. For those whose decision hinges on clear explanations and consistently respectful clinician interactions, a careful pre-engagement assessment is essential, and alternatives should be considered if a better fit for communication style is identified. The right choice will align the emotional comfort delivered by the team with transparent, patient-centered clinical communication.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• In-N-Out Burger (1.1 miles)
• Vinh Loi Tofu (1.4 miles)
• Brent's Delicatessen & Restaurant (1.4 miles)
• Wendy's (1.7 miles)
• Wood Ranch BBQ & Grill (1.7 miles)
• Yard House (1.7 miles)
• Stonefire Grill (2.3 miles)

Cafes

• Porto's Bakery & Cafe (1.5 miles)
• Starbucks (1.8 miles)
• Winnetka Bowl (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.4 miles)

Transportation

• Van Nuys Airport (VNY) (2.9 miles)
• Van Nuys FlyAway Bus Terminal to LAX (3.2 miles)

Parks

• Encino Bike Path (3 miles)
• Lake Balboa Park (3.2 miles)
• Parthenia Park (3.6 miles)
• Shadow Ranch Park (5.1 miles)
• Chatsworth Park North (5.1 miles)
• Serrania Park (5.2 miles)
• Holleigh Bernson Memorial Park (5.3 miles)

Hospitals

• Veterans Administration (3.5 miles)
• Rinaldi Convalescent Hospital (4.8 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6 miles)
• Kaiser Permanente Emergency (6.1 miles)

Theaters

• AMC Porter Ranch 9 (4.3 miles)
• Regal Sherman Oaks Galleria (6.1 miles)

Places of Worship

• Immanuel Bible Church (4.5 miles)

Physicians

• UCLA Health Woodland Hills (4.6 miles)
• Southern California Orthopedic Institute (4.7 miles)
• Mid-Valley Comprehensive Health Center (5.1 miles)
• Evan Bachner Evan J Bachner MD (5.4 miles)
• Center For Orthopaedic Specialists (5.5 miles)
• Liberty Pacific Advanced Imaging | West Hills (5.5 miles)
• Providence Medical Institute West Hills OB-GYN (5.5 miles)