Infinity Elder Care Inc.
Save9253 Balcom Ave, Northridge, CA 91325
For more information about senior living options: (844) 490-3973
Infinity Elder Care Inc. offers competitive pricing for its services compared to both Los Angeles County and the broader California market. For semi-private rooms, Infinity's monthly cost of $3,500 is slightly above the county average of $3,349 and the state average of $3,333, indicating a premium for potentially enhanced amenities or care services. In terms of private rooms, Infinity's rate of $5,000 surpasses both local and state averages - $4,197 for Los Angeles County and $3,939 statewide - suggesting a higher level of personalized care or facility offerings that may justify the additional expense. Overall, while Infinity's rates are on the higher side, they may reflect a commitment to quality care and individualized attention that many families seek when choosing elder care options.
| Floor plans | Infinity Elder Care Inc. | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,500 | $3,349 | $3,333 |
| Private | $5,000 | $4,197 | $3,939 |
The collection of notes paints a picture of a care agency where moments of genuine, compassionate help sit alongside frustrating gaps in service. On the bright side, several workers left a strong, positive impression. Solomon came today to assist with my brother's care and even took a moment to shave him, a small gesture that mattered. Winston Nelson was described as someone who made my loved one very happy, and the overall impression of the staff is that they can be friendly, welcoming, and attentive when they are at their best. In particular, Diego and Sharon stood out, earning a confident 10 stars plus from one commenter, who felt their care and demeanor were exemplary. In short, when things go well, the care feels personal, kind, and genuinely reassuring.
There are also frequent affirmations about the general demeanor of the team. The staff are described as friendly, and there's a sense that they listen and attempt to address concerns. A reviewer who used the service for home health care also praised Infinity Care Services in glowing terms, calling the staff respectable and expressing a strong willingness to recommend the agency to others in need of in-home care. Another comment highlighted "excellent and professional patient care," reinforcing the idea that competent, respectful treatment is possible within this agency. A separate note added that the physical therapist, specifically, was "awesome," underscoring that at least some parts of the care team consistently deliver high-quality service.
Yet the praise is clearly interwoven with significant concerns about other aspects of care. A number of reviewers accuse certain nurses of lacking essential medical knowledge about medications, including not remembering what medications a patient is taking and prescribing drugs that could conflict with opioids. The implication is that there is a troubling gap in med management and coordination that could put patients at risk. One reviewer even stated that they are planning to discontinue using the service altogether for their loved ones, signaling a deep level of distrust and fear about potential medication errors.
Follow-up and reliability emerge as a particularly painful sticking point. Two different workers reportedly told the reviewer that the supervisor would be out to re-certify them, but almost two weeks later, no one showed up. An attempt to address the issue via the on-call line resulted in assurances of a Monday callback, which never materialized; by Tuesday morning, the patient had to initiate contact themselves. The frustration is palpable: as a patient, the reviewer felt it was unreasonable to have to "do that," and they emphasized that follow-up should be a basic expectation, not a courtesy. The repeated refrain - "one simple phone call would have sufficed" - highlights a systemic weakness in communication and accountability.
The frustration escalates into a warning about how seniors are treated. The reviewer explicitly pushes back against the idea that age should excuse a lack of follow-through or proactive care. The repeated emphasis - "Just because I'm a senior does not mean you cannot follow up and do your job" and "Just because I'm a senior does not mean you can take advantage of me" - reads as a strong demand for respect, reliability, and diligence. There is a call for consistent follow-through, timely communication, and genuine accountability, not excuses or delays that place unnecessary burden on patients and families who are already navigating stressful health concerns.
Despite the complaints, the notes collectively acknowledge that care can and does be excellent in certain moments. The positive experiences with individual caregivers and a few specific team members suggest that the potential for outstanding, compassionate care exists within the same agency. The overarching takeaway is not simply a critique of a single aspect of service but a broader picture of inconsistency: warmth and attentiveness in some interactions versus gaps in medication safety, communication, and follow-up in others. The contrast makes the value of reliable processes, better training, and stronger accountability starkly evident.
In the end, the sentiment that lingers is a plea for more consistent, holistic care that treats seniors with respect and ensures their safety. The reviewers appreciate when staff are friendly, listen, and provide professional attention, particularly noting the impact of a good physical therapist and the genuine care shown by some team members. At the same time, there is an urgent demand for improved medication management, more proactive follow-up, and assurances that all parts of the care team are coordinated and reliable. When those elements align, the experience can be remarkable; when they do not, the consequences can be distressing and disheartening for patients and their families.
Infinity Elder Care Inc. is an assisted living community located in Northridge, CA. Our facility offers a range of amenities to ensure the comfort and well-being of our residents. Activities are available on-site to keep residents engaged and entertained, while air-conditioning ensures a pleasant living environment.
Our spacious rooms feature bath tubs for relaxation, as well as cable or satellite TV for entertainment. Devotional services can be enjoyed both on-site and off-site, accommodating residents' spiritual needs. Handicap accessibility and wheelchair accessible showers are provided for ease of movement.
Indoor and outdoor common areas are available for socializing and relaxation, allowing residents to connect with others and enjoy the fresh air. Private accommodations afford each resident their own personal space, while respite or short term stays can be arranged for those in need.
In terms of care services, we offer high acuity care for those who require additional support. Incontinence care and medication management ensure that each resident's health needs are met effectively.
Dining at Infinity Elder Care Inc. is catered to individual dietary preferences, including low / no sodium options, meals provided, no sugar options, and vegetarian choices. We strive to meet the nutritional needs of our residents while providing delicious and satisfying meals.
A wide range of activities is available to engage residents' interests and promote social interaction. From BBQs or picnics to birthday parties, from devotional activities to gardening club, there is something for everyone at our community. Various religious services are also offered to accommodate different faiths.
Additionally, our location in Northridge provides convenience with cafes, parks, pharmacies, physicians, restaurants, transportation options nearby. Residents have easy access to places of worship as well as theaters and hospitals within close proximity.
At Infinity Elder Care Inc., we aim to create a warm and welcoming environment where residents can thrive physically, emotionally, and socially while receiving exceptional care and support throughout their golden years.
This area of Northridge, California offers convenient access to several essential amenities for seniors. Within a short distance, you will find multiple pharmacies, hospitals, and physicians' offices, providing easy access to healthcare services. There are also a variety of dining options nearby, including popular chain restaurants and cafes. For entertainment, there are movie theaters within a few miles as well as parks for outdoor recreation. Additionally, transportation options such as the Van Nuys FlyAway Bus Terminal to LAX and the Van Nuys Airport are easily accessible for any travel needs. Overall, this part of Northridge provides a balanced mix of conveniences and recreational opportunities for seniors seeking a comfortable living environment.
Infinity Elder Care Inc. offers competitive pricing for its services compared to both Los Angeles County and the broader California market. For semi-private rooms, Infinity's monthly cost of $3,500 is slightly above the county average of $3,349 and the state average of $3,333, indicating a premium for potentially enhanced amenities or care services. In terms of private rooms, Infinity's rate of $5,000 surpasses both local and state averages - $4,197 for Los Angeles County and $3,939 statewide - suggesting a higher level of personalized care or facility offerings that may justify the additional expense. Overall, while Infinity's rates are on the higher side, they may reflect a commitment to quality care and individualized attention that many families seek when choosing elder care options.
Infinity Elder Care Inc. is located at 9253 Balcom Ave, Northridge, CA 91325 in Los Angeles County, California
Infinity Elder Care Inc. on seniors.fyi includes 8 photos including images showing living room, fireplace, interior, outdoor, bedroom, dining, outdoors, indoor plants, and more.
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