The Piedmont Luxury Senior Apartments

Pros

• The grounds on the inside are nice.
• The pool is clean, with plenty of seating, and a nice courtyard to relax in.
• The programs are excellent.
• Two great parking garages and extra social amenities.
• Tammy is wonderful and loving.
• Tammy is the absolute best.
• Arnold Schmidt, our Activities Director, is an absolute gem.
• He is kind, caring, and very insightful as to what activity is needed for the benefit of the residents.
• The atmosphere of the community is peaceful and uplifting - beautifully maintained, with thoughtful touches that create a sense of comfort and belonging.
• There are daily planned activities.
• The fresh green grapes that were set out illustrate the care and attention to detail that's part of everyday life at The Piedmont.
• The community lounge was cozy and inviting, a perfect place for residents to gather, relax, and feel at home.
• Rachal and Tammy in the office were very helpful and friendly.
• Allison provided a lot of information and was very kind and helpful.
• The Piedmont is a place worth exploring.
• This is a great place to live.
• Amazing staff and maintenance team.
• The office staff is very welcoming and the amenities were nice and clean.

Cons

• The building is old and appliances are not properly replaced; cupboards are old and falling apart.
• Getting management to replace items is nearly impossible; greed is a turn-off.
• Management has rented to low-income and apparently recovering drug-house crowds, making the property unsafe; cameras are for show and do not work.
• Trash disposal and cleanliness are not adequately enforced; alley is filthy, the garage is dirty, and animal urine is found in the elevator.
• Drugged-out residents and guests roam the property, and management is perceived to turn a blind eye, creating a dangerous living environment.
• Windows are filthy and never cleaned under the new ownership.

Review

The Piedmont Senior Apartments sits at the intersection of warmth and wear. For many longtime residents, it has been a beloved home that offers a strong sense of community, plenty of social activity, and a staff that genuinely seems to care. In one breath, residents gush about the lively programs, the well-tended courtyards, and the opportunity to connect with neighbors. In the next, they note a set of stubborn challenges that come with an older building, shifting management, and safety concerns that can feel real and pressing. Taken together, the reviews paint a complex, lived-in portrait of a place that many people treasure while acknowledging that it requires attention from leadership and ongoing care from maintenance to keep it safe and comfortable.

On the bright side, the interior grounds are repeatedly praised as inviting and attractive. The grounds inside the property look well-kept, with a pleasant courtyard that offers a calm place to relax. The pool is described as clean, and there are plenty of comfortable spots to sit and unwind. The amenities receive frequent praise, with two well-regarded parking garages and a suite of social facilities that make it easy for residents to gather, socialize, and pursue a busy calendar of activities. The sense of community is reinforced by a robust slate of programs - art classes, potlucks, and newly created social events like an Old Lady PJ party - that many residents say their family members enjoy or look forward to attending. The staff and maintenance teams are often singled out for praise, including active, reliable hands-on workers who respond quickly to requests and keep life moving smoothly. In several notes, the staff's warmth and professionalism are highlighted as a standout feature, especially when people visit, tour, or move in with their families.

The human side of Piedmont - its programming, its people, and its atmosphere - stands in strong contrast to the areas where critics find fault. Several reviews point to a well-run activities program and an attentive activities director who keeps residents engaged. Arnold, in particular, earns high marks for his dedication to planning meaningful activities that fit the needs of an aging community. Frequency of events, a thoughtful calendar, and staff who know residents by name help create a sense of belonging that many residents credit with improving their overall quality of life. There are also consistently positive mentions of Tammy (sometimes spelled Tami in some notes) and Rachel/Rachal, who are described as welcoming, patient, and professional - people who guide visitors through tours with care and who remain a steady presence for residents and families alike. The camaraderie and the feeling that someone is looking out for you are central to the Piedmont experience for many.

Yet the word "cons" surfaces with a chorus of practical and safety concerns that complicate the overall impression. The building itself is old, and some appliances and cupboards haven't been updated in a long while. Several reviews describe a sense that replacements are slow or elusive, with the owners sometimes perceived as misaligned with residents' best interests. Windows, in particular, are cited as dirty and not regularly cleaned, contributing to a less-than-pristine appearance in parts of the property. In addition, there are worries about maintenance capacity: a small, dedicated team is sometimes stretched thin, leaving residents to feel they're not getting the timely attention they deserve. The presence of new owners intensifies these concerns for some, as residents watch for signs that capital improvements and preventative maintenance will be prioritized under new leadership.

Security and safety emerge as significant themes, especially for residents living in a low-income community setting. Several accounts describe drug-influenced individuals coupling into the building's first floor through visitors or less supervised entrances, creating unease and prompting conversations at resident meetings about safety and crime. Some reviews are blunt about the perception that management has not taken decisive steps to address these issues, with one harsh assertion that cameras are "for show and do not work." The fear is real for some families who worry about a safe home environment for their loved ones. Alongside these concerns, trash disposal and cleanliness in common areas - alleys, garages, and even elevators - are raised as ongoing problems, with animal urine reported in some spaces and general neglect that residents feel should be addressed more aggressively by management.

Against this backdrop of concerns, many residents emphasize the people who make Piedmont worth living in. The cleaning and maintenance staff - though sometimes described as stretched thin or under-supported - are praised for their hard work and reliability. The office team, especially Tammy and a few colleagues, is repeatedly called out for going above and beyond, offering patient tours, helpful information, and a welcoming approach that helps prospective residents feel confident in choosing Piedmont. The sentiment from a broad swath of residents is that the community's core strength lies in its people: a combination of caring staff, engaged activities coordinators, and long-term residents who have made the Piedmont feel like home for years. Some reviewers trace their loyalty to specific staff members they've come to rely on, and several notes celebrate the sense of continuity - long-tenured residents who describe life there as easy, pleasant, and filled with opportunities to stay active and connected.

Overall, the Piedmont Senior Apartments presents a nuanced picture: a place where genuine affection, active programming, and substantial amenities create a warm, inviting home for many, while practical and safety concerns demand ongoing attention from management, ownership, and the broader community. For some, the decision to live there is a straightforward yes - an easy choice shaped by strong staff relationships, a welcoming atmosphere, and a calendar bursting with activities. For others, it's a careful calculus: the charm and companionship are undeniable, but so are the challenges of aging infrastructure, fluctuating management, and safety considerations that cannot be ignored. In any case, the residents' voices converge on one clear message: Piedmont remains a place people love, with the potential to be even better if its leadership leans into maintenance, safety, and consistent, responsive management. Prospective residents and families are therefore encouraged to visit, tour with staff who know the community well, and weigh the balance of warmth, activity, and practical realities as they decide whether Piedmont should become their next home.

Located in the bustling neighborhood of North Hollywood, California, this area offers a wide range of amenities and services that cater to senior living needs. With multiple pharmacies such as CVS, Walgreens, and Rite Aid within close proximity, accessing medication and healthcare supplies is convenient. The neighborhood also boasts several parks like Playground and Van Nuys Sherman Oaks Park for leisurely strolls or outdoor relaxation. For medical emergencies, there are reputable hospitals like Kaiser Permanente Emergency and Providence St Joseph Medical Center nearby. Transportation options are easily accessible with the North Hollywood Metro Station and Burbank Airport Ride Share Pick Up just a short distance away. Additionally, seniors can enjoy dining at various restaurants including Wendy's and In-N-Out Burger, as well as coffee at Starbucks locations scattered throughout the area. With places of worship like St Michael & All Angels and entertainment venues such as Regal Sherman Oaks Galleria nearby, this part of North Hollywood offers a vibrant and convenient lifestyle for senior residents.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.7 miles)

Parks

• Playground (1.3 miles)
• Van Nuys Sherman Oaks Park (3.1 miles)
• Fryman Canyon Park (4.2 miles)
• Coldwater Canyon Park (4.4 miles)
• Franklin Canyon Park (4.9 miles)
• Nancy Hoover Pohl Overlook (5.1 miles)
• Lake Balboa Park (5.6 miles)

Hospitals

• Kaiser Permanente Emergency (2.3 miles)
• Providence St Joseph Medical Center (5 miles)
• Veterans Administration (5.7 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6.8 miles)

Transportation

• North Hollywood Metro Station (2.3 miles)
• Burbank Airport Ride Share Pick Up (2.9 miles)
• Baggage Claim (2.9 miles)
• Hollywood Burbank Airport (BUR) (2.9 miles)
• Terminal A (3 miles)
• Universal City Metro Station (4.4 miles)
• Van Nuys FlyAway Bus Terminal to LAX (4.6 miles)

Physicians

• Mid-Valley Comprehensive Health Center (2.7 miles)
• Southern California Orthopedic Institute (3.3 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.2 miles)
• Starbucks (4.4 miles)
• Starbucks (5 miles)
• Starbucks (6.1 miles)
• Starbucks (6.8 miles)
• The Butcher, The Baker, The Cappuccino Maker (7.1 miles)

Restaurants

• Wendy's (3.3 miles)
• McDonald's (3.6 miles)
• Porto's Bakery & Cafe (3.8 miles)
• In-N-Out Burger (3.8 miles)
• Taco Bell (4.3 miles)
• Bob's Big Boy (4.4 miles)
• Wendy's (4.4 miles)

Places of Worship

• St Michael & All Angels (3.9 miles)
• Immanuel Bible Church (4.8 miles)

Theaters

• Regal Sherman Oaks Galleria (4.4 miles)
• Universal Cinema AMC at CityWalk Hollywood (4.9 miles)
• AMC Burbank 16 (5.4 miles)
• TCL Chinese Theatre (7.3 miles)