14295 Nason Street, Moreno Valley, CA 92555
For more information about senior living options: (844) 490-3973
Integrated Care Communities (ICC) stands out in the memories and daily experiences of many families who have trusted their loved ones to its care. Across conversations, visits, and testimonials, a central thread runs through: the people who work there, led by compassionate managers, consistently go above and beyond to make care personal, attentive, and truly human. At the heart of these stories is Patsy Wisdom, whose son Lee speaks with gratitude and pride about the care Patsy receives, especially from Amanda, the facility's manager. Lee's message is not just praise for one caregiver but a testament to a culture where heart and hands work in harmony to support residents and reassure families.
Amanda is repeatedly singled out as a standout figure - the kind of care professional who embodies dedication and warmth. Families describe her as someone who "puts her heart and soul into her patients and staff," turning a care setting into something more akin to a home. For Lee, Amanda's care represents the gold standard: a manager who genuinely treats residents the way she would want her own mother treated. The consistency of Amanda's presence and leadership helps families feel that their loved ones are not just monitored but cherished, with a level of attention that makes a meaningful difference in everyday life.
The daily living experience at ICC is painted in bright, tangible colors. Reviewers consistently note that their loved ones are not only well cared for but also comfortable and nourished. Meals and snacks are highlighted as regular, enjoyable parts of the day, with many references to dinners that taste good and feel like home-cooked meals. The sense that "a home, not just a facility," permeates descriptions of the dining environment and the way care is delivered. In addition to meals, cleanliness and overall upkeep are points of pride: residents are described as clean and well-presented, with no unpleasant odors and a consistently pleasant smell throughout the facility. The emphasis on cleanliness, approachable staff, and the warmth of daily routines helps families feel confident that their loved ones are living in a respectful, hygienic, and inviting environment.
Communication emerges as another cornerstone of ICC's value in the eyes of families. Several reviewers recount how staff keep families informed about the state and needs of their loved ones, sometimes sharing updates on a nearly daily basis. This openness extends to the ability to reach administrators at any time, with 24-hour access noted as a practical and reassuring feature for families spanning long distances or busy schedules. The sense that "you can call anytime" translates into a sense of partnership - the family's concerns and questions are heard and answered, not met with silence or delay. In particular, the presence and responsiveness of administrators like Emily and Luz are highlighted as a reassuring backbone for residents and their families, reinforcing trust and continuity of care.
ICC's strengths extend beyond daily routines into the broader arc of life experiences for residents, including those with dementia and other chronic conditions. A moving account describes a mother who was at ICC for more than six years, during which she received "excellent" care across activities, meals, clothing, personal care, and transportation to medical appointments. The reviewer notes that the staff genuinely cares for the patient, making a tangible and lasting impact on her well-being. The ability of ICC to support long-term care, maintain dignity, and preserve happiness over an extended period is a meaningful testament to the facility's approach and its people.
The environment at ICC is repeatedly described as a community rather than a mere collection of residents and staff. The ambiance, culture, and sense of home are emphasized as defining features. A homelike layout helps staff and residents feel like a family, and the staff are portrayed as friendly, patient, and consistently respectful. One reviewer captures the sentiment succinctly: "Integrated Care Communities is not a place where you live, it is a place you can call home." This sense of belonging is reinforced by stories of activities occurring twice daily, weekly outings, and numerous opportunities for residents to engage, socialize, and participate in meaningful routines.
The testimonials also reflect the human side of care - the personal connections that sustain families during tough times. In one heartfelt note, a reviewer expresses gratitude to Hazel and the nursing staff for prioritizing a mother's comfort and needs from afar. Another remembers a sister and family arriving unannounced to find their loved one clean, happy, and well cared for, illustrating the calm assurance ICC can provide even outside scheduled visits. These personal narratives underscore the idea that compassionate, patient-centered care is more about day-to-day kindness and reliability than grand gestures alone.
Among the glowing experiences, a few candid notes provide a balanced perspective and highlight areas for ongoing growth. One entry describes the facility as "state-run" with so-called defensive staff and raises a practical question about staffing qualifications with a query about CNAs. While this sentiment appears less frequent, it adds realism to the overall landscape: even in overwhelmingly positive environments, families notice and think about staffing models, qualifications, and the day-to-day dynamics of care delivery. Importantly, the bulk of the feedback remains unwaveringly favorable, emphasizing that ICC's strengths - quality caregiving, accessible leadership, and a genuinely homelike atmosphere - outweigh isolated concerns.
Across more than a decade of impressions, many families recount choosing ICC after careful comparisons and early tours. The experience of touring the facility is often described as reassuring, with staff presenting information clearly and supportively, helping families navigate the transition and paperwork. One reviewer recalls that ICC was the best of all the places visited, and that the team helped through the move for a parent dealing with dementia and diabetes. The sense of relief from engaging with a facility that takes care of both clinical needs and the emotional journey of moving a loved one is a recurring, powerful theme.
In sum, the mosaic of reviews about Integrated Care Communities paints a picture of a facility that stands out for its people, its culture, and its approach to senior care. The dedication of Amanda as a manager, consistently described as a true angel by grateful families, anchors many stories of exceptional care. Luz, Emily, Hazel, and a broader team are repeatedly praised for their professionalism, empathy, and accessibility. The care experience is described as thorough - encompassing activities, medication management, personal care, transportation to appointments, and daily life routines - while preserving dignity, happiness, and a sense of home. For families seeking a place where their loved ones can thrive in a supportive, warm environment, ICC is remembered as a place that treats residents with genuine respect, ensures families stay informed, and, above all, turns caregiving into a compassionate partnership.
The Integrated Care Communities - B1 in Moreno Valley, CA is a board and care home that provides comprehensive assisted living services in a comfortable and homelike environment. Residents can enjoy a range of amenities, including a beauty salon, cable or satellite TV, a dining room for restaurant-style meals, fully furnished living spaces, and access to a small library.
The community offers housekeeping services to ensure a clean and organized living space for residents. Each living space includes private bathrooms and kitchenettes for convenience and independence. Residents can also take advantage of the outdoor patio and garden areas to relax and enjoy nature.
Integrated Care Communities - B1 is conveniently located close to restaurants and shopping centers, providing easy access to various amenities. The community also offers move-in coordination services to assist residents in their transition.
Pet-friendly policies allow residents to bring along their furry friends for companionship. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones.
Care services provided include 24-hour call system and supervision for round-the-clock assistance as needed. The staff at Integrated Care Communities - B1 are trained to provide activities of daily living assistance, including assistance with bathing, dressing, transfers, and medication management. For individuals with behavioral issues or cognitive impairments, specialized care is available.
The community also offers a mental wellness program for overall well-being and rehabilitation programs for those who require it. Respite programs are available to provide temporary relief for caregivers. Transportation arrangements can be made for medical appointments or other outings.
Dining options cater to special dietary restrictions, ensuring residents receive tailored nutrition plans based on their individual needs.
To keep residents engaged and socially active, scheduled daily activities are offered within the community. In addition, there are several cafes, parks, pharmacies, physicians' offices, restaurants nearby allowing residents easy access to various amenities within close proximity.
Overall, Integrated Care Communities - B1 in Moreno Valley provides a supportive and comfortable environment where residents can receive personalized care, enjoy various amenities, and maintain a fulfilling lifestyle.
Integrated Care Communities - B1 is located at 14295 Nason Street, Moreno Valley, CA 92555 in Riverside County, California
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