24629 Superior Avenue, Moreno Valley, CA 92551
For more information about senior living options: (844) 490-3973
Integrated Care Communities (ICC) stands out in the memories of families as a place where care goes beyond the basics and feels truly like a home. Across multiple firsthand accounts, loved ones describe a consistent, heartfelt commitment from the staff, led by managers who balance professionalism with genuine compassion. The most ringing praise centers on Amanda, the administrator, whose devotion to her residents and to the families who love them is repeatedly highlighted. One son captures the sentiment succinctly: his mother Patsy Wisdom is thriving under Amanda's watch, calling her "the true Angel you are" and thanking her for investing heart and soul into every patient and staff member alike. Across the board, Amanda is remembered as the cornerstone of a care team that treats residents with dignity, warmth, and meticulous attention.
In many testimonials, the daily experience at ICC is described as clean, comfortable, and home-like. Families note that their loved ones are well taken care of, with attention to cleanliness, nutritious meals, and timely snacks. The message is consistent: Amanda doesn't simply manage a facility; she makes it feel like a home. The sentiment is echoed in phrases such as "Amanda makes it a home not just a facility," and "They make awesome dinners." Several reviewers emphasize the importance of a welcoming atmosphere, where meals, snacks, and a comfortable living environment contribute to overall well-being and happiness. One reviewer simply calls the place "Awesome," highlighting not just the care but the overall ambiance.
A recurring theme is the quality of communication and the proactive involvement of the ICC team. Families describe being kept up to date on their loved ones' state of health and care needs, with the ability to reach staff and administration around the clock. The praise for Luz and the administrative team underscores how essential clear, compassionate communication is for families navigating transitions, medical appointments, and daily routines. At the same time, reviewers offer constructive feedback with care, such as advising that doctors ensure all medications - particularly over-the-counter ones - are clearly listed in orders so there is no misinterpretation. Still, the overall tone remains overwhelmingly positive: families feel informed, respected, and reassured that their loved ones are safe and well cared for.
Cleanliness and daily routine are highlighted as specific strengths. Reviewers repeatedly note that their loved ones are clean, well-dressed, and smiling during visits, with many mentioning the institution's pleasant smell and tidy rooms. Activities are a notable feature, with some accounts noting twice-daily programs and weekly outings, contributing to a sense of engagement and community. Families who visit without prior notice often remark on the consistent upkeep and the happiness radiating from residents, reinforcing the impression that ICC prioritizes a vibrant, caring environment where residents feel valued and at ease.
The journey of moving a loved one into ICC is described as compassionate and supportive. One reviewer recalls touring in 2015 and finding ICC "the best of all the places I had visited," with staff who walked them through every step of the process to transition a mother with dementia and diabetes into care. The commitment to a smooth move-in experience is paired with ongoing, attentive care - ranging from bathing and dressing to transportation to appointments and comprehensive medication management. The same reviewer later notes that their mother spent more than six years at ICC, indicating a sustained relationship and enduring appreciation for the quality of care provided.
Multiple families express strong confidence in ICC's leadership and day-to-day care. Emily and Luz are singled out as exemplary administrators, consistently accessible and responsive to concerns. Other testimonials celebrate the broader caregiving team - nurses, staff, and caregivers - who collectively demonstrate professionalism, patience, and a genuine concern for resident well-being. The overarching message is clear: ICC is not just a place to live; it's a community that families feel proud to be part of, with staff who treat residents and their families with respect and kindness. The testimonials describe attentive personal care, reliable transportation, and comprehensive support that covers the spectrum of daily needs and medical coordination.
Overall, the collective voice about Integrated Care Communities is one of admiration and trust. Reviewers emphasize a welcoming, homelike ambiance, a staff that goes the extra mile, and administrators who are dedicated to open communication and responsive care. While one line mentions it as a "state-run facility with defensive staff," the prevailing consensus across the majority of testimonials is one of gratitude and strong endorsement: ICC is a place where seniors receive attentive, compassionate care, families feel involved and informed, and the residents themselves appear consistently cared for, comfortable, and valued as part of a caring community. In short, ICC is frequently described as a great home away from home for loved ones, with dedicated caregivers who treat every resident as a priority.
Hazel Guest Home II in Moreno Valley, CA is a board and care home that provides personalized care services for seniors. The community offers a range of amenities to enhance the residents' comfort and convenience.
Residents can enjoy meals in the dining room, which provides a pleasant atmosphere for socializing with other residents. The rooms are fully furnished, allowing residents to move in without the hassle of bringing their own furniture. The community also features a garden and outdoor space, providing a peaceful environment for relaxation or gentle exercise.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is also available to assist new residents in settling into their new home seamlessly.
For connectivity needs, the community offers telephone and Wi-Fi/high-speed internet access so that residents can stay connected with loved ones or browse the internet at their leisure.
Hazel Guest Home II offers various care services to support residents in their daily lives. Assistance with activities of daily living such as bathing, dressing, and transfers is available to ensure that residents can maintain their independence while receiving the necessary help they need. Coordination with health care providers is provided to manage healthcare appointments and treatments effectively.
The community also caters to specific dietary needs such as diabetes diets and special dietary restrictions. Meal preparation and service are included to provide nutritious meals for the residents.
Transportation arrangements for medical purposes and doctor's appointments are available, ensuring that residents have access to necessary healthcare services conveniently.
Residents can enjoy scheduled daily activities within the community, promoting social engagement and mental stimulation.
Located in Moreno Valley, Hazel Guest Home II benefits from its proximity to several nearby amenities. There are three cafes nearby where residents can enjoy a cup of coffee or a meal outside of the community. Parks provide opportunities for outdoor recreation or leisurely walks. Pharmacies located close by make it easy for residents to obtain medications as needed. With six physicians in close proximity, accessing medical care is convenient. For dining options, there are eight nearby restaurants to explore. And in case of any medical emergencies, there is a hospital located nearby for quick and accessible healthcare services.
Overall, Hazel Guest Home II offers a comfortable and supportive environment for seniors in Moreno Valley, CA, providing personalized care services and various amenities to enhance their quality of life.
This part of Moreno Valley, California offers a variety of amenities and services that may be appealing for senior living. There are several pharmacies in close proximity, making it convenient to access medication and healthcare needs. Additionally, there are numerous cafes and restaurants nearby for dining options. The area also has a selection of physicians and hospitals for medical care, ensuring seniors have access to quality healthcare facilities. For leisure activities, there are several parks within a short distance, providing opportunities for outdoor recreation. Places of worship offer spiritual support and community engagement, while the local theater provides entertainment options. Overall, this neighborhood in Moreno Valley appears to cater to the needs of seniors with its range of services and facilities available.
Hazel Guest Home II is located at 24629 Superior Avenue, Moreno Valley, CA 92551 in Riverside County, California
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