Hazel Guest Home II in Moreno Valley, CA

Information last verified:

24629 Superior Avenue, Moreno Valley, CA 92551

For more information about senior living options: (844) 490-3973

4.6 from 21 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
1
1 stars
1

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Top 5% Senior Living Community in 2020

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Overall Review of Hazel Guest Home II

Pros

  • pro Amanda is absolutely amazing and incredible, with her heart and soul poured into patient care.
  • pro The staff at Integrated Care Communities are compassionate, professional, and go the extra mile to ensure residents are comfortable.
  • pro Luz and the team are friendly, comforting, and keep families well informed about their loved ones.
  • pro The facility is clean, smells pleasant, and provides engaging activities and outings.
  • pro The care provided includes meals, personal hygiene, transportation, and medication management, all delivered with excellence.
  • pro The environment feels like a home, not just a facility, thanks to the homelike layout and caring staff.
  • pro Administrators Emily and Luz are highly regarded and easy to reach with concerns.
  • pro Families appreciate 24-hour access to updates and strong communication from the care team.
  • pro The care staff are patient, attentive, and make transitions easy for new residents.
  • pro ICC is consistently praised as a great place for seniors with wonderful nurses and compassionate care.

Cons

  • pro The reviewer describes the facility as a state-run facility with defensive staff.
  • pro The reviewer questions whether CNAs are hired, implying concern about staff qualifications.

Review

Hazel Guest Home II in Moreno Valley is best suited for families seeking a warm, person-centered assisted living that feels more like a home than a hospital. The community earns its strength from a genuinely caring staff who attend to daily needs with consistency and warmth, and a culture of open, regular communication with families. It is especially appealing for residents who value clean surroundings, dependable meals, and a schedule that includes meaningful activities and social engagement. When a loved one benefits from attentive personal care, daily hygiene, dressing, grooming, and help navigating appointments, Hazel Guest Home II tends to deliver with steadiness. The strongest impression comes from staff-driven care that feels devoted rather than procedural, led by caregivers who treat residents as individuals.

Not everyone will be a perfect fit, however. Families seeking the most formal medical oversight or heavy clinical support should look elsewhere. A few reviewers have flagged concerns related to the facility’s more administrative or state-run impression and raised questions about CNA staffing levels. The question of on-site medical staffing and how consistently CNAs are deployed can be a deciding factor for those whose loved one requires higher acuity or more constant nursing presence. In addition, there is a need for clear documentation around medication management, particularly regarding over-the-counter drugs, to ensure orders align with daily practice. These considerations mean alternatives may be preferable when medical intensity or strict credentialing is non-negotiable.

The positive core of Hazel Guest Home II centers on exceptional, hands-on care and a home-like atmosphere. The most compelling pros are the staff’s apparent devotion and reliability, with several families singing the praises of specific team members who consistently go “above and beyond.” Amanda, described as a standout manager, is repeatedly credited with maintaining cleanliness, ensuring residents are well-supported, and keeping families informed. Luz and other administrators are lauded for accessibility and responsiveness, turning routine updates into meaningful reassurance for relatives. The facility itself earns praise for cleanliness, a pleasant ambiance, and a routine that blends structured activities with social outings, which helps residents stay engaged and emotionally supported.

These strong advantages offset several notable caveats. The warmth, attentiveness, and daily assistance in personal care, paired with timely communications, can substantially ease family stress and improve a loved one’s quality of life. The counterweight to potential concerns about medical staffing is the demonstrated consistency of the caregiving team and the emphasis on a personable, transparent environment. Still, buyers should verify the current level of on-site nursing coverage, confirm who is responsible for medication management, and request a clear explanation of how OTC medications are handled in practice. When these policies align with family expectations, Hazel Guest Home II’s strengths become a reliable platform for steady, dignified aging in place.

From a practical decision-making standpoint, Hazel Guest Home II offers a compelling package for those prioritizing comfort, consistent daily care, and open family collaboration. The best match is a resident who thrives on a personable, home-like setting with approachable staff and predictable routines, where meals, activities, and daily living support are dependable. For families prioritizing robust clinical oversight, a more medicalized setting, or a facility with a clearer CNA staffing framework, alternatives should be explored with pointed questions about staffing ratios, on-site medical supervision, and the policy around medication documentation. In any visit, request a candid walk-through of a sample care plan, meet the caregiving team, and observe a mealtime and activity period to gauge whether the human touch and level of engagement align with expectations for quality of life and safety.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (25 miles away) Ontario International (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hazel Guest Home II in Moreno Valley, CA is a board and care home that provides personalized care services for seniors. The community offers a range of amenities to enhance the residents' comfort and convenience.

Residents can enjoy meals in the dining room, which provides a pleasant atmosphere for socializing with other residents. The rooms are fully furnished, allowing residents to move in without the hassle of bringing their own furniture. The community also features a garden and outdoor space, providing a peaceful environment for relaxation or gentle exercise.

Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is also available to assist new residents in settling into their new home seamlessly.

For connectivity needs, the community offers telephone and Wi-Fi/high-speed internet access so that residents can stay connected with loved ones or browse the internet at their leisure.

Hazel Guest Home II offers various care services to support residents in their daily lives. Assistance with activities of daily living such as bathing, dressing, and transfers is available to ensure that residents can maintain their independence while receiving the necessary help they need. Coordination with health care providers is provided to manage healthcare appointments and treatments effectively.

The community also caters to specific dietary needs such as diabetes diets and special dietary restrictions. Meal preparation and service are included to provide nutritious meals for the residents.

Transportation arrangements for medical purposes and doctor's appointments are available, ensuring that residents have access to necessary healthcare services conveniently.

Residents can enjoy scheduled daily activities within the community, promoting social engagement and mental stimulation.

Located in Moreno Valley, Hazel Guest Home II benefits from its proximity to several nearby amenities. There are three cafes nearby where residents can enjoy a cup of coffee or a meal outside of the community. Parks provide opportunities for outdoor recreation or leisurely walks. Pharmacies located close by make it easy for residents to obtain medications as needed. With six physicians in close proximity, accessing medical care is convenient. For dining options, there are eight nearby restaurants to explore. And in case of any medical emergencies, there is a hospital located nearby for quick and accessible healthcare services.

Overall, Hazel Guest Home II offers a comfortable and supportive environment for seniors in Moreno Valley, CA, providing personalized care services and various amenities to enhance their quality of life.

Nearby Places of Interest

This part of Moreno Valley, California offers a variety of amenities and services that may be appealing for senior living. There are several pharmacies in close proximity, making it convenient to access medication and healthcare needs. Additionally, there are numerous cafes and restaurants nearby for dining options. The area also has a selection of physicians and hospitals for medical care, ensuring seniors have access to quality healthcare facilities. For leisure activities, there are several parks within a short distance, providing opportunities for outdoor recreation. Places of worship offer spiritual support and community engagement, while the local theater provides entertainment options. Overall, this neighborhood in Moreno Valley appears to cater to the needs of seniors with its range of services and facilities available.

Pharmacies

  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.6 miles)
  • Rite Aid (4.9 miles)
  • Smart Care Pharmacy (5 miles)
  • Good Neighbor Pharmacy (5.3 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (4.7 miles)
  • The Coffee Bean and Tea Leaf (4.7 miles)
  • Starbucks (5.2 miles)
  • Starbucks (7.9 miles)
  • Starbucks (11.1 miles)
  • Wanda's Cafe (11.7 miles)

Restaurants

  • In-N-Out Burger (2.6 miles)
  • Burger King (4.4 miles)
  • Taco Bell (4.5 miles)
  • McDonald's (4.6 miles)
  • Carl's Jr. (4.8 miles)
  • Portillo's Hot Dogs (4.8 miles)
  • In-N-Out Burger (4.8 miles)

Physicians

  • Ahdoot Eli DO Riverside University Health System Orthopaedics (3.3 miles)
  • Nephrology Assoc Medical Group (3.5 miles)
  • Kaiser Moreno Valley (4.1 miles)
  • Healthcare Imaging Center at Day Street (4.7 miles)
  • Moreno Valley Community Medical Group (4.8 miles)
  • Riverside Medical Clinic (4.9 miles)
  • Cardio Vascular Plus (5.9 miles)

Hospitals

  • Riverside County Regional Medical Center (3.3 miles)
  • Riverside Center (11.1 miles)
  • Empire Imaging (11.2 miles)

Parks

  • Towngate Memorial Park (4.4 miles)
  • Sycamore Canyon Wilderness Park (6.5 miles)
  • Andulka Park (8.7 miles)
  • Leonard Bailey Park (11.6 miles)
  • Brookside Park (11.8 miles)
  • Mount Rubidoux (11.9 miles)

Places of Worship

  • The Grove Community Church (5 miles)
  • The Refuge Bible Fellowship (10.7 miles)
  • St Vincent Ferrer Church (11.2 miles)
  • Riverside Community Church (11.7 miles)
  • Azure Hills Seventh-Day Adventist Church (11.8 miles)

Theaters

  • Regal Riverside Plaza (10.6 miles)

Frequently Asked Questions

Where is Hazel Guest Home II?

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