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Hazel Guest Home in Moreno Valley, CA

Hazel Guest Home is an assisted living community in Moreno Valley, CA.

Information last verified:

24641 Superior Avenue, Moreno Valley, CA 92551

For more information about senior living options: (866) 208-4318

3.8 from 85 reviews
5 stars
47
4 stars
9
3 stars
8
2 stars
7
1 stars
14

Overall Review of Hazel Guest Home

caveat 2 reviews mention this

Hot water problems drive complaints

Some guests report extended periods without hot water despite promises to fix it.

A couple of recent reviews describe arriving for a stay and finding no hot water, then being told it would be resolved the next morning. In one case, the guest says the problem continued beyond the promised timeframe and they were still charged. Residents also describe being offered limited compensation rather than a full fix to the situation.

common 4 reviews mention this

Jasmine gets consistent praise

Front-desk help from Jasmine is repeatedly described as patient, helpful, and proactive.

Multiple reviews specifically call out Jasmine for being sweet, patient during booking, and exceptionally helpful during the stay. Several guests say she answered quickly, assisted with requests, and helped make check-in smooth. Taken together, these comments point to front-desk support as a dependable bright spot.

caveat 3 reviews mention this

Wi‑Fi and TVs can disappoint

Some guests report TV or connection problems during their stay.

A few reviews mention entertainment and technology issues, including a TV that only played audio or didn’t work for the entire stay. One guest also describes problems with Netflix/YouTube functionality. While other reviews highlight strong Wi‑Fi and smart TVs, these complaints show inconsistency for at least some stays.

common 4 reviews mention this

Pool area is a frequent mention

The pool area is mentioned often, with some guests calling it clean and appealing.

Several reviews describe enjoying the pool or the outside pool area, including comments about it being clean. At least one review also calls the pool open and enjoyable. On the other hand, one guest describes the pool as small and not very appealing. Overall, pool impressions vary, but it’s clearly part of what guests notice.

common 3 reviews mention this

Dining and shopping nearby

Guests frequently appreciate the nearby restaurants and shopping options.

More than a few reviews mention that there are plenty of places to eat close by and that major shopping is nearby. Guests also point to convenience for short trips and being close to restaurants and a mall. That lines up with the location around common everyday stops nearby.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ontario International (25 miles away) Ontario International (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.9 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.6 miles)
  • Rite Aid (4.9 miles)
  • Smart Care Pharmacy (5 miles)
  • Good Neighbor Pharmacy (5.3 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (4.7 miles)
  • The Coffee Bean and Tea Leaf (4.7 miles)
  • Starbucks (5.2 miles)
  • Starbucks (7.9 miles)
  • Starbucks (11.1 miles)
  • Wanda's Cafe (11.8 miles)

Restaurants

  • In-N-Out Burger (2.6 miles)
  • Burger King (4.4 miles)
  • Taco Bell (4.5 miles)
  • McDonald's (4.6 miles)
  • Carl's Jr. (4.8 miles)
  • Portillo's Hot Dogs (4.8 miles)
  • In-N-Out Burger (4.9 miles)

Physicians

  • Ahdoot Eli DO Riverside University Health System Orthopaedics (3.3 miles)
  • Nephrology Assoc Medical Group (3.5 miles)
  • Kaiser Moreno Valley (4.1 miles)
  • Healthcare Imaging Center at Day Street (4.7 miles)
  • Moreno Valley Community Medical Group (4.9 miles)
  • Riverside Medical Clinic (4.9 miles)
  • Cardio Vascular Plus (5.9 miles)

Hospitals

  • Riverside County Regional Medical Center (3.3 miles)
  • Riverside Center (11.1 miles)
  • Empire Imaging (11.2 miles)

Parks

  • Towngate Memorial Park (4.4 miles)
  • Sycamore Canyon Wilderness Park (6.5 miles)
  • Andulka Park (8.7 miles)
  • Leonard Bailey Park (11.6 miles)
  • Brookside Park (11.8 miles)
  • Mount Rubidoux (11.9 miles)

Places of Worship

  • The Grove Community Church (5.1 miles)
  • The Refuge Bible Fellowship (10.7 miles)
  • St Vincent Ferrer Church (11.2 miles)
  • Riverside Community Church (11.7 miles)
  • Azure Hills Seventh-Day Adventist Church (11.8 miles)

Theaters

  • Regal Riverside Plaza (10.6 miles)

Frequently Asked Questions

Where is Hazel Guest Home?

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