Information last verified:
24641 Superior Avenue, Moreno Valley, CA 92551
For more information about senior living options: (844) 490-3973
The rooms are clean and well kept, and the housekeeping is friendly. Jasmine is an amazing front desk attendant who is sweet, patient, and helpful. The pool area is beautiful and the pool is clean. The staff are friendly, helpful, and accommodating. The hotel is beautiful, clean, and recently renovated. The kitchenette rooms include a large fridge, dishes, and cookware for easy self-catering. The rooms offer strong WiFi and smart TVs for modern comforts. The location is convenient with freeway access and plenty of nearby restaurants and shops. The property provides good value for the price. The rooms are spacious and comfortable, with modern amenities.
One reviewer described the maintenance worker as creepy and harassing, making them feel very uncomfortable. The stay was marred by persistent odors and unclean rooms, including dirty towels and hair. Front desk staff were described as rude and unaccommodating. A guest felt unsafe after a loud stranger knocked on the door in the middle of the night. Hot water was unavailable for days, and refunds or promised discounts were not honored. The room had a very loud air conditioner, an excessively hard bed, and missing basic amenities like body wash. Several guests reported deposits being kept or refunds denied, with accusations of dishonest billing. The pool area looked small or abandoned, and the property smelled of weed.Hazel Guest Home in Moreno Valley is best suited for seniors and families who prize affordability without surrendering basic comfort. The community presents as a practical, value-driven option where clean, updated rooms and self-contained living spaces are the norm. Guests frequently note decent pricing, tidy accommodations, and the convenience of a kitchenette and reliable in-room tech , large TVs and solid Wi‑Fi help a stay feel comfortable without extra costs. An outdoor pool adds a social and leisure element that higher-priced options often lack. Front-desk service, especially from Jasmine, stands out for its warmth and patience, which can smooth the typically rocky parts of a move-in or extended stay.
That said, prospective residents should consider alternatives if robust daily living assistance, ironclad service reliability, or a consistently quiet environment are non-negotiable. Reviews reveal a spectrum of experiences: some guests report rude or distracted front-desk interactions and occasional safety concerns, including a maintenance staff member who made someone feel uncomfortable. Odors in certain rooms, noisy hallways, and inconsistent housekeeping also appear in the mix. There are accounts of operational irritants such as hot-water outages, disputes over deposits, and security-related worries. For families seeking a facility with predictable caregiving schedules and highly controlled surroundings, these issues point to exploring other communities.
The positives at Hazel Guest Home can meaningfully offset several drawbacks for the right resident. Clean, refreshed interiors and a practical kitchenette layout meet everyday living needs, and the pool area offers a welcome perk in a price tier where amenities are often minimal. When staff members are at their best , as several reviews attest with compliments toward Jasmine and other team members , guests feel welcomed and supported, which matters a lot in senior living. Strong Wi-Fi and in-room smart TVs also support independent living, enabling video calls, streaming, and entertainment without extra hassle. In short, for someone who prioritizes value, updated space, and basic in-room conveniences, the strengths can carry the day.
However, the decision should hinge on whether the intended resident can tolerate occasional service gaps and noise. Some guests report frustration with inconsistent housekeeping, room odors, and limited in-room amenities beyond the kitchenette. Safety and privacy concerns surface in a few reviews, underscoring the importance of verifying that the setting can meet individual needs for security, timely issue resolution, and predictable routines. The absence of on-site meals and the potential for discordant experiences with staff mean Hazel Guest Home works best as a practical, cheaper lodging-style option rather than a guaranteed, high-touch senior living environment. Families should weigh personal tolerance for these tradeoffs against the appeal of available space, location, and price.
Practical evaluation steps should center on three pillars: care plan clarity, daily living reliability, and environmental stability. Before deciding, confirm what level of assistance is actually provided on site and whether licensed care is available, along with a clear, written plan for emergencies. Inspect a sample room to assess odor, cleanliness, and the effectiveness of ventilation, and test the noise level from nearby corridors or the freeway to gauge nighttime comfort. Verify the front desk’s responsiveness and the housekeeping cadence, and ask for real-world examples of how deposits and refunds are handled. Finally, assess what non-room amenities exist , breakfast, on-site services, or social programming , and whether they align with the resident’s lifestyle and routines.
The bottom line is concrete: Hazel Guest Home delivers solid value for seniors who want a clean, updated living space, a kitchenette, and a pool, all at a price that won’t break the family budget. It excels when front-desk service shines and the room is free of strong odors or disruptive noise, and when housekeeping remains dependable. For families prioritizing predictable daily care, guaranteed quiet, and worry-free operational consistency, alternatives with stronger care infrastructures may be preferable. In the end, Hazel Guest Home should be on the short list for those who can tolerate a few service irregularities in exchange for affordable, comfortable rooms and practical amenities that support independent living.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hazel Guest Home is a welcoming and comfortable board and care home located in Moreno Valley, California. Our community offers personalized care services to ensure the well-being and comfort of our residents.
Our residents can enjoy the convenience of our dining room where nutritious meals are prepared and served. Each room in our community is fully furnished, providing a cozy and homelike environment for our residents.
We take pride in creating a beautiful outdoor space where residents can relax and enjoy the fresh air in a peaceful setting. Housekeeping services are provided to maintain cleanliness throughout the community.
At Hazel Guest Home, we understand the challenges of daily living, which is why our compassionate staff assists with activities such as bathing, dressing, and transfers. We also work closely with health care providers to coordinate any necessary medical care for our residents. In addition, we provide medication management services to ensure proper administration of medications.
Special dietary restrictions are accommodated at Hazel Guest Home, ensuring that each resident's nutritional needs are met. We also offer transportation arrangements for medical purposes and doctors' appointments.
Our community provides a range of scheduled daily activities to keep residents engaged and entertained. Nearby cafes, parks, pharmacies, physicians, restaurants, and hospitals offer additional convenience for both residents and their families.
Overall, at Hazel Guest Home in Moreno Valley, CA, we strive to create a warm and nurturing environment where seniors receive personalized care and enjoy a comfortable lifestyle.
Hazel Guest Home is located at 24641 Superior Avenue, Moreno Valley, CA 92551 in Riverside County, California
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