The Ensign Group, Inc in Mission Viejo, CA
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The Ensign Group, Inc is a senior community in Mission Viejo, CA.
Information last verified:
27101 Puerta Real Suite 450, Mission Viejo, CA 92691
For more information about senior living options: (866) 208-4318
Residents describe issues with staffing levels and getting timely help.
Some reviewers say the facility felt understaffed and that getting assistance took too long. One resident describes long call-button response times, while another mentions short staffing affecting care and daily needs. A reviewer also links staffing gaps to supervision concerns during recovery.
Several reviews mention food arriving cold or lacking nutrition.
Multiple reviewers describe food quality as poor, including meals arriving cold and not meeting nutritional expectations for recovery. One resident also characterizes the overall food as not nutritious. These comments appear alongside other concerns about day-to-day support.
Reviews point to missing supplies and cleanliness problems.
Reviewers mention shortages in basic supplies and difficulty getting essentials. Complaints include no clean linens for periods of time and lack of items like gloves, along with comments that the facility conditions felt run down. One review also describes the facility as having unacceptable conditions for residents’ comfort and hygiene.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
John Wayne Orange Co (14 miles away)The Mission Viejo area boasts a variety of amenities for seniors looking to settle down in a peaceful and convenient location. With several parks nearby such as Cabot Park and Laguna Niguel Regional Park, residents can enjoy outdoor activities and leisurely walks. There are also numerous medical facilities including Mission Hospital Mission Viejo and Community Orthopedic Medical Group, ensuring easy access to healthcare services. Additionally, there are plenty of dining options ranging from casual eateries like Chick-Fil-A and In-N-Out Burger to more upscale restaurants like The Cheesecake Factory. For those looking to relax over a cup of coffee, Starbucks is conveniently located within a short distance. Overall, this neighborhood offers a mix of entertainment options, medical services, and green spaces making it an ideal choice for seniors seeking a comfortable and vibrant community to call home.
The Ensign Group, Inc is located at 27101 Puerta Real Suite 450, Mission Viejo, CA 92691 in Orange County, California
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