Good Samaritan II in Mission Viejo, CA

Information last verified:

26852 La Sierra, Mission Viejo, CA 92691

For more information about senior living options: (844) 490-3973

4.6 from 87 reviews
5 stars
73
4 stars
7
3 stars
1
2 stars
0
1 stars
6

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Overall Review of Good Samaritan II

Pros

  • pro The facilities are awesome and the staff is amazing.
  • pro Sunrise makes difficult decisions easy for families, who feel comfortable knowing their loved ones are well cared for and respected.
  • pro The staff are highly trained and genuinely caring, treating each resident like family.
  • pro Theresa and her team provide a great experience at Sunrise.
  • pro Sunrise Mission Viejo offers a wonderful location with 5-star services and all the amenities.
  • pro Sunrise is an amazing place for seniors.
  • pro Care, compassion, and consistent warmth make Sunrise a special place.
  • pro Residents love the activities, outings, scenic drives, and music, embracing retirement and leisure.
  • pro Charlene is an outstanding coordinator—helpful, kind, and a pleasure to work with.
  • pro The Sunrise community feels warm, inviting, and clean, with energy residents can feel.
  • pro The staff are friendly, attentive, and go the extra mile to make loved ones feel respected and valued.
  • pro Sunrise Mission Viejo is a premier home for seniors; the staff and facilities are top-notch with excellent care.

Cons

  • pro They do not recommend Sunrise.
  • pro The facility’s warmth and care are described as fake, with fake smiles and attitudes that mislead families.
  • pro A family member in reminiscence care was mistreated and the manager did nothing.
  • pro The place is described as awful, with care driven by money rather than residents, and with poor dining and smells.
  • pro Billing issues, lack of communication, and insufficient caregiver training are reported.
  • pro Some reviews claim staff only care when family members are present, and one resident was evicted after verbal outbursts.

Review

This Mission Viejo community is best suited for families seeking a warm, home-like atmosphere where every resident is treated with personal attention and staff are consistently described as loving, capable caregivers. It’s ideal for seniors who value a robust social calendar, clear communication with families, and a sense of belonging within a well-maintained campus. Those who want a lively environment with regular outings, organized activities, and dependable daily care will feel confident here. However, those prioritizing the most rigid clinical oversight for advanced dementia or who need strict, error-free billing and governance may want to consider alternatives. For families on a tighter budget or who require very tight cost transparency, it’s prudent to compare pricing structures elsewhere before committing.

Across the board, the strongest positives center on the staff: residents are said to be known by name, treated with genuine warmth, and supported by a team that feels engaged and collaborative. The community’s hospitality shows in its cleanliness, its dining program, and its wide range of activities, from music and entertainment to off-site outings and social events. Families repeatedly note the sense of teamwork among caregivers, nurses, activity directors, and front-desk staff, with multiple testimonials praising specific coordinators who guide tours and move-ins with care. The environment is frequently described as welcoming, safe, and invigorating, with residents developing friendships and looking forward to daily life. Critics aside, the cadence of care and the quality of interactions stand out as reliable anchors for decision-making.

Yet the reviews do contain meaningful cautions that can’t be ignored. A minority of families report troubling experiences around memory care and general management, ranging from concerns about responsiveness and training to outright allegations of mistreatment and miscommunication. Some observers describe billing disputes, missing information, and inconsistent oversight, including reports that a few residents faced unsafe conditions or were not consistently checked for essential needs. Parking and facility operations surface as additional friction points in a small subset of reviews. These outliers are not the norm for the majority of families, but they signal a need for diligent due diligence, especially for residents with memory-care needs or for those who demand near-perfect administrative transparency.

These strong pros do partly offset the notable cons when care is planned with disciplined oversight and ongoing family involvement. The best outcomes appear where families stay closely engaged: attending care conferences, requesting direct updates from the care team, and reviewing daily care logs. The lively activity calendar and the responsive dining program contribute to a meaningful quality of life that many families say adds years to their loved ones’ happiness and vitality. The reputation for clean, well-kept facilities and staff who remember preferences can translate into predictable routines that ease anxiety for both residents and families. For many, the combination of attentive caregiving and an inviting social life creates a compelling value proposition when balanced against the cost and the potential governance concerns raised by a few reviewers.

Decision-making should weigh memory-care realities and cost transparency with the very real advantages of a community that feels like a family-centered home. Prospects who value personalized attention, strong interpersonal connections, and a wide range of on-site and off-site activities will likely feel a strong fit. Those with complex memory-care requirements, or who need impeccable, consistently audited billing and governance, should scrutinize current procedures, request direct access to care plans and incident reports, and insist on speaking with residents’ families across shifts to gauge consistency. It’s prudent to compare with other Sunrise locations or comparable operators that emphasize memory-care governance and financial clarity before committing, particularly if past concerns have heightened sensitivity to those areas.

In the end, this Mission Viejo community stands out for the warmth of its care teams, the vibrancy of resident life, and the sense that the campus is a true home for many seniors. The staff who greet families at tours, the musicians who regularly perform, and the dining team led by skilled culinary professionals collectively create an atmosphere that many families describe as life-affirming. For families who want a vibrant, engaged living environment with dependable caregivers and transparent family communication, the upside is substantial. The caveats, primarily around memory-care governance and some billing or oversight concerns raised by a minority of reviews, mean that due diligence is essential. If memory-care needs are straightforward and cost expectations are clear, this is a premier choice to seriously consider; if those factors trigger hesitation, exploring alternatives with stronger governance guarantees will be worth the time.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (14 miles away) John Wayne Orange Co (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Good Samaritan II, a premier board and care home located in the beautiful city of Mission Viejo, CA. Our community provides personalized care and support for seniors in a comfortable and homely environment.

At Good Samaritan II, our residents enjoy a range of amenities designed to enhance their quality of life. Our dining room offers delicious meals prepared by our experienced staff, accommodating special dietary restrictions. The fully furnished accommodations provide a cozy and welcoming space for residents to relax and feel at home. Our outdoor space allows residents to enjoy the fresh air and nature, while our housekeeping services ensure that their living spaces are always clean and tidy.

Our dedicated team of caregivers is available around the clock to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the medical attention they require. Medication management is provided to ensure that medications are taken on time and in the correct dosage.

Residents at Good Samaritan II can participate in scheduled daily activities designed to promote engagement and socialization among peers. Additionally, we offer transportation arrangements for medical appointments, ensuring that our residents can access the necessary healthcare services conveniently.

Located in Mission Viejo, our community benefits from its proximity to various amenities. Residents can explore two nearby cafes or visit one of the 20 restaurants for a delightful meal outside of our community. Several parks offer opportunities for leisurely walks or picnics amidst nature. Numerous pharmacies are easily accessible for medication needs, and there are 15 physicians nearby for any medical consultations or check-ups. Places of worship provide spiritual support within close proximity, while theaters offer entertainment options for cultural enrichment. Plus, three hospitals nearby provide peace of mind knowing that emergency medical care is readily available when needed.

At Good Samaritan II, we prioritize providing personalized care with compassion and respect while offering an array of amenities and convenient access to surrounding amenities in Mission Viejo.

Nearby Places of Interest

Physicians

  • Community Orthopedic Medical Group (0.6 miles)
  • Advanced Eye Medical Group (0.6 miles)
  • Mission Pain & Spine (0.7 miles)
  • Leon Joseph Baginski (0.8 miles)
  • Mission Hospital Mission Viejo (0.8 miles)
  • Teacher Theodore M MD (0.9 miles)
  • Lucas Bingham Dermatology (2.2 miles)

Hospitals

  • Head & Neck Associates Of Oc (0.6 miles)
  • CHOC Children's at Mission Hospital (0.8 miles)
  • Palm Terrace (2.8 miles)
  • South Coast Medical Center For New Medecine (6.3 miles)

Parks

  • Cabot Park (0.9 miles)
  • Founders Park (2.1 miles)
  • Laguna Niguel Regional Park (3 miles)
  • Sheep Hills Park (3 miles)
  • Chapparosa Park (4.5 miles)
  • Los Rios Park (5.2 miles)
  • Vintage Park (5.5 miles)

Restaurants

  • The Cheesecake Factory (1.2 miles)
  • Del Taco (1.8 miles)
  • Chick-Fil-A (1.9 miles)
  • In-N-Out Burger (2 miles)
  • McDonald's (2.1 miles)
  • Chick-Fil-A (2.1 miles)
  • In-N-Out Burger (2.6 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (1.6 miles)
  • Kona Loa Coffe (3.2 miles)
  • Starbucks (7 miles)

Theaters

  • Regal Edwards Aliso Viejo & IMAX (3.7 miles)

Places of Worship

  • Corpus Christi Catholic Church (3.9 miles)
  • Mission Basilica San Juan Capistrano Parish (4.7 miles)
  • Harvest Community Church of Irvine (6.1 miles)
  • Saddleback Church (6.3 miles)

Transportation

  • Amtrak and Metrolink Irvine Station (7.1 miles)

Frequently Asked Questions

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