26852 La Sierra, Mission Viejo, CA 92691
For more information about senior living options: (844) 490-3973
The staff at Sunrise Mission Viejo are highly trained and genuinely caring, treating residents like family. The team is caring and attentive, with Charlene highlighted as an outstanding coordinator. Sunrise Mission Viejo is a wonderful community with a warm, inviting, home-like atmosphere. The facility is very clean and staffed by friendly, warmhearted people who bring infectious energy. Families consistently praise the teamwork that creates beautiful events and a strong sense of community. The care and medical services are described as excellent, with many noting reliable, professional staff. Residents are greeted by name, and staff go the extra mile to ensure their comfort and happiness. The leadership and care teams are first-rate, offering fair pricing and strong support for families. Programs like music therapy and other activities keep residents engaged and joyful.
The facility's facade of warmth and care, characterized by fake smiles and fake attitudes, is misleading to families. Tissette's inaction while residents face mistreatment raises serious concerns about her commitment to duties. Charlene's grand tour of hell exacerbates concerns, painting a deceptive picture of the facility's true conditions. The so-called professionals from director to nurse staff are incompetent, with no thought process. There are billing issues, lack of communication, and seeming lack of proper training among caregivers. The food is terrible, offering only one hot meal for dinner and no choices. The place smells of urine. None of the nurses are certified, nor are any of the upper management personnel.Sunrise Mission Viejo is best suited for families seeking a warm, home-like senior living environment where staff know residents by name, are visibly engaged, and coordinate care with families and doctors. This community excels for those who prize a genuinely personal touch: attentive nurses and caregivers who create a sense of family, a clean and inviting atmosphere, and a rich calendar of activities, outings, and social events. For couples or individuals who value strong leadership, open communication, and an on-site dining program led by professionals, Sunrise Mission Viejo delivers a compelling, active living experience that often feels more like a supportive neighborhood than a facility.
That said, prospective movers should explicitly consider alternatives if certain risks matter most. Several reviews warn of serious drawbacks around memory care, staffing consistency, and administrative questions. A subset alleges mistreatment or neglect in memory care, instances of miscommunication about care plans, and even billing disputes or program misalignments. A few critics describe an "inconsistent" or insincere atmosphere and, in extreme cases, problems with eviction or medication handling. Those with tight budgets or the highest priority on transparent pricing and predictable, uniform care across shifts may want to compare a broader field before committing.
On balance, the strongest positives of Sunrise Mission Viejo - staff dedication, a genuine sense of community, and high-quality programs - often offset many typical concerns. Families repeatedly praise caregivers and nurses who know residents' preferences, greet them by name, and respond promptly to requests. The shared sentiment across reviewers is that the staff's warmth and professionalism permeate the community, producing pleasant mornings, dependable routines, and a broad menu of activities, from musical entertainment to off-site outings. The dining experience, described as enjoyable and well-run, plus the presence of resident-focused events and a supportive front desk team, reinforces the feeling of a well-managed, hospitable home.
However, the negative voices cannot be dismissed. When concerns surface, they tend to cluster around memory care, care-plan communication, and certain logistical or managerial issues. The most alarming critiques point to allegations of neglect or insufficient response to safety needs in memory care, along with claims of mislaid medications, denial of basic needs, or abrupt transfers. Billing complaints and questions about training or accountability also appear in the mix. These reviews are not the majority, but they are potent reminders that experiences can diverge, and they underscore the importance of a rigorous, up-front due diligence process before choosing Sunrise Mission Viejo for a loved one with specialized needs.
The practical takeaway is clear. The pros - engaged, compassionate staff; a warm, home-like environment; active programming; transparent family communication; and strong dining - create a compelling value proposition for many families, especially those who prize everyday connection and a sense of community. The cons, when present, tend to center on memory care quality, consistency of response, and some financial or administrative friction. For families where memory-support needs are limited to general assisted living and safety, Sunrise Mission Viejo often proves to be an excellent match. For those with high expectations for flawless memory-care handling, or with tighter budgets and a demand for crystal-clear billing, it warrants a careful comparison with other options.
In the end, Sunrise Mission Viejo stands out as a practical, well-regarded choice for seniors who thrive in a personable, activity-rich environment and for families who value proactive communication and hands-on staff. Pros offset cons most of the time, but not universally. The prudent path is to schedule multiple tours at different times, speak with current residents' families about memory-care experiences, request a transparent breakdown of pricing and care plans, and interrogate how staff are trained and supervised on those plans. If those checks align with the family's expectations and the resident's needs, Sunrise Mission Viejo is a solid, confidence-boosting placement. If not, pursue alternatives with a clearer track record in the specific care level required.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Good Samaritan II, a premier board and care home located in the beautiful city of Mission Viejo, CA. Our community provides personalized care and support for seniors in a comfortable and homely environment.
At Good Samaritan II, our residents enjoy a range of amenities designed to enhance their quality of life. Our dining room offers delicious meals prepared by our experienced staff, accommodating special dietary restrictions. The fully furnished accommodations provide a cozy and welcoming space for residents to relax and feel at home. Our outdoor space allows residents to enjoy the fresh air and nature, while our housekeeping services ensure that their living spaces are always clean and tidy.
Our dedicated team of caregivers is available around the clock to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the medical attention they require. Medication management is provided to ensure that medications are taken on time and in the correct dosage.
Residents at Good Samaritan II can participate in scheduled daily activities designed to promote engagement and socialization among peers. Additionally, we offer transportation arrangements for medical appointments, ensuring that our residents can access the necessary healthcare services conveniently.
Located in Mission Viejo, our community benefits from its proximity to various amenities. Residents can explore two nearby cafes or visit one of the 20 restaurants for a delightful meal outside of our community. Several parks offer opportunities for leisurely walks or picnics amidst nature. Numerous pharmacies are easily accessible for medication needs, and there are 15 physicians nearby for any medical consultations or check-ups. Places of worship provide spiritual support within close proximity, while theaters offer entertainment options for cultural enrichment. Plus, three hospitals nearby provide peace of mind knowing that emergency medical care is readily available when needed.
At Good Samaritan II, we prioritize providing personalized care with compassion and respect while offering an array of amenities and convenient access to surrounding amenities in Mission Viejo.
Good Samaritan II is located at 26852 La Sierra, Mission Viejo, CA 92691 in Orange County, California
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