1317 East Brookdale Drive, Merced, CA 95340
For more information about senior living options: (844) 490-3973
The complex is described as having an easily accessible manager and an online platform to pay rent, manage credits, and submit maintenance requests. A new manager is credited with taking care of tenants and cleaning up the property, making it feel clean, quiet, and safe. The property is noted for its good location. The new manager is described as a really nice person who is easy to get along with.
The complex reeked of cigarette smoke day and night. There was a cockroach infestation blamed on the creek. There were constant issues with the water heater. The resident spent nearly $1,000 replacing an old rusted AC part. The security deposit process was described as full of lies with charges near $400 on top of keeping the deposit. Management did not respond to attempts to resolve the accusations. Brookdale Gardens reportedly refused to turn on outside lights at night, creating a hazardous and unsafe place to live. The property suffered from no maintenance, bugs, and unsanitary common areas. The complex went from being nice to ghetto after changes in management. The shower had scorching hot water for months, leading to burns. A package was stolen from the front door. The pool was not cleaned during the pandemic and pests proliferated; gnats appeared due to hygiene issues.Brookdale Gardens and the properties managed by GSF have produced a landscape of mixed experiences for tenants, with a heavy emphasis on dissatisfaction, safety concerns, and disputes over deposits and maintenance. Across the shared reviews, residents paint a picture of a place that often feels neglected or mismanaged, yet occasionally experiences a noticeable improvement when a new manager takes the reins. The stories range from stark warnings to brief glimmers of relief, but the recurring themes are clear: persistent maintenance problems, questions about safety and sanitation, and contentious financial practices around deposits and move-out charges.
One recurring thread is the quality of living for a studio rental that should be a simple, comfortable home, but which instead became a source of stress and ongoing repairs. A tenant recounts leasing a studio for a year and encountering a litany of problems from day one: a heavy cigarette smell that lingered around the complex, a cockroach infestation blamed on the creek nearby, and chronic water heater issues. They describe having to spend nearly $1,000 repairing an extremely old rusted air-conditioning component during the summer, and then facing a deposit dispute where the management allegedly tried to charge hundreds of dollars on top of withholding the security deposit. Requests for resolution were met with silence, leaving the tenant with a sense of being ignored and misled. The consistent thread here is not just the inconvenience of repairs, but the perception that management did not take responsibility or communicate clearly.
The concerns aren't limited to odors and pests. Several reviewers raise serious safety and sanitation concerns, including the recommendation that, as a parent, one should consider spending more to move somewhere that actually cares for tenants and their children. Another revieweer specifically warns against Brookdale Gardens, labeling the property unsafe due to a failure to turn on outside lights at night, a lack of maintenance, infestations, and unsanitary common areas. The sentiment expressed is that over a two-year span, the property devolved from a decent place to live into what they describe as a "ghetto," underscoring a sense that safety and daily livability deteriorated over time.
Amid these negative reports, there is a contrasting note of improvement tied to changes in management. A later post emphasizes that a new, effective manager arrived and began to take care of tenants, cleaning up the property and restoring a sense of home - making it feel clean, quiet, and safe again. This shift is repeatedly framed as proof that the management team can make a real difference when they are engaged and attentive to residents' needs. It serves as a counterpoint to earlier complaints, suggesting that the property's problems are not permanent or intrinsic to the location, but rather tied to the quality and consistency of local management.
The history of management at Brookdale Gardens includes a before-and-after narrative tied to a switch from GSF to new ownership. Under GSF, some tenants recalled accessible managers, online platforms for rent payment and maintenance requests, and a generally functional system that abruptly worsened after the sale. The transition period is described as a turning point: hot water problems persisted for months, with tenants saying that management offered excuses and slow fixes. In some cases, phone lines would go unanswered, and disputes were compounded by experiences like a package being stolen from a front door, which added to a sense that the complex was not well protected or well managed. The pool, which had previously been maintained during the pandemic, was left unclean, and pests like gnats reportedly proliferated due to what residents described as poor hygienic practices by management.
Move-out experiences are particularly highlighted for their financial sting. Some tenants recount lengthy delays in returning deposits, sometimes taking three months or longer, with management offering excuses about where the checks had gone or claiming the checks had been sent and returned. When deposits were finally returned or corrected, the amounts often included deductions for cleaning and painting that tenants felt were unreasonable or were not clearly disclosed at move-in. In one dramatic case, a tenant who had already moved out found themselves facing a three-day eviction notice being issued to someone who was not even occupying the unit anymore, leading to confusion and claims that management milked tenants for additional charges - more than $300 in the two weeks after they vacated, despite a deposit arrangement that suggested the unit should be ready for a new occupant.
There is also a sense of inconsistency in how past and present management approaches the tenant experience. While some reviews depict painful, ongoing battles with maintenance and deposits, others celebrate a responsive manager who has prioritized communication, cleanliness, and safety, restoring a sense of home. Overall, the collection of narratives suggests a property that is highly dependent on who is in charge at any given time. When management is proactive and accessible, tenants note substantial improvements in the living environment and a renewed feeling of safety and comfort. When management is disengaged or inconsistent, the same residents describe persistent maintenance outages, unsafe conditions, and contentious financial practices surrounding deposits, painting a picture of a place that struggles to maintain a stable, trustworthy relationship with its tenants.
In summary, Brookdale Gardens and the connected properties managed by GSF appear to be a place of stark contrasts. For some families, especially those who have encountered a diligent, responsive manager, the living experience can become clean, quiet, and secure. For many others, the ongoing issues - persistent pests, unreliable maintenance, hazardous conditions, and aggressive deposit practices - create a sense of instability and mistrust, underscoring the importance of strong, consistent property management and transparent, fair dealings with tenants. The most hopeful takeaway is that positive change is possible when dedicated management steps in, but the broader pattern across multiple reviews is insufficiently reliable to assure a consistently high-quality living environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrie's TLC Senior Home II in Merced, CA, is a welcoming board and care home designed to provide a comfortable and supportive environment for seniors. This well-appointed community boasts a range of amenities that enhance the quality of life for its residents, including a spacious dining room, fully furnished accommodations, and beautifully maintained outdoor spaces with gardens. Residents can enjoy the convenience of housekeeping services and high-speed internet access, making it easy to stay connected with family and friends.
At Terrie's TLC Senior Home II, personalized care is paramount. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers while ensuring coordination with healthcare providers to address any medical needs. Special dietary restrictions are catered to with thoughtful meal preparation and service tailored to each resident’s preferences and health requirements.
The community thrives on engagement, offering scheduled daily activities that foster social interaction and enrich the lives of residents. With easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals, residents benefit from both an active lifestyle and necessary conveniences.
Terrie’s TLC Senior Home II is committed to providing compassionate care in a nurturing atmosphere where seniors can enjoy their golden years surrounded by nature and community support.
Terrie's Tlc Senior Home II is located at 1317 East Brookdale Drive, Merced, CA 95340 in Merced County, California
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