1317 East Brookdale Drive, Merced, CA 95340
For more information about senior living options: (844) 490-3973
The new manager takes care of the tenants and has cleaned up the property. The property feels clean and quiet, and residents feel safe. There was a manager who was easily accessible, with an online platform to pay rent and submit maintenance requests. The new manager is described as a really nice guy and easy to get along with. The apartments are small but have a good location.
The complex reeked of cigarette smoke day and night. There was a cockroach infestation blamed on the creek. There were constant issues with the water heater. Nearly $1,000 was spent replacing an old rusted AC part. The security deposit was full of lies and management sought to keep the $1,200 deposit while charging nearly $400. Management did not respond after attempts to resolve accusations. Brookdale Gardens did not turn on outside lights at night, creating a hazardous and unsafe living environment. There was no maintenance, bugs, or sanitary common areas; it deteriorated from nice to ghetto. After the property was sold, quality declined; six months of scorching hot water and repeated excuses. A manager blocked the reviewer's number and would not answer calls. The pool was not cleaned during the pandemic, turning muddy brown and breeding pests; gnats appeared due to poor hygiene. Move-out deposits were not returned for months and required legal action to obtain a money order.Terrie's TLC Senior Home II in Merced appears best suited for seniors who want a tight, budget-friendly footprint and a central location, and who can tolerate fluctuating management and uneven maintenance. The repeated pattern in the surrounding reviews is not about luxury or comprehensive care; it's about basic, apartment-style living with a willingness to advocate for oneself or rely on family oversight. A few tenants note that the apartments themselves are small and conveniently located, which can be appealing for someone seeking simple, near-town living. For families who value low rent and proximity, this may seem attractive - until maintenance delays and management turnover become the norm.
On the other hand, families should strongly consider alternatives if stability, predictability, and responsive service are non-negotiables. The reviews reveal a troubling thread: hot water or water-heater problems left unresolved for extended periods, persistent infestations, and odors that signal hygiene and upkeep shortfalls. Add in frequent deposit disputes, slow or opaque communication, and occasional outright deposit-withholding or eviction tactics, and the picture shifts from affordable housing to a risk-managed decision. For seniors who rely on routine and clarity, these patterns raise red flags about day-to-day quality of life and financial fairness.
The most compelling pros - small, affordable units and a favorable location - do offer some counterbalance, but their impact depends on reliable management. A few comments highlight moments when a manager was accessible, tidy-up efforts were evident, and a sense of safety reclaimed the property. When these positives align with steady leadership, they can meaningfully improve a resident's daily experience. Yet those positive notes are scattered and inconsistent, and they do not consistently offset longstanding issues like hot water failures, pest problems, or delays in addressing repairs. Prosoperative management can soften the blow, but it cannot erase the recurring maintenance and service gaps documented in the reviews.
Management stability emerges as the most decisive factor for anyone considering Terrie's TLC Senior Home II. The pattern of frequent manager turnover, voicemail glitches, and in some cases perceived avoidance or unresponsiveness creates an environment where issues fester. For seniors, this translates into delayed repairs, uncertainty about deposits and move-out charges, and the risk of miscommunications affecting important concerns. Prospective residents should insist on a current, stable on-site manager, ask for a clear, written maintenance response timeline, and seek confirmation that the property owner or operator enforces a uniform, transparent deposit policy. Without that, the risk to daily quality of life becomes too pronounced.
Maintenance and safety are the practical lenses through which these reviews should guide a decision. Water-heater outages, scorched showers, and occasional plumbing hazards are not minor inconveniences for seniors who may depend on consistent hot water, predictable bathroom access, and a safe, sanitary living environment. Pest issues and odors undermine comfort, while lighting and security questions - especially in late hours - directly affect safety. Package theft and other security lapses further complicate a living situation where routine, quiet, and predictable surroundings matter most. Any consideration of Terrie's TLC should include a thorough verification of maintenance performance, safety features, and incident history.
Actionable steps finalize the decision. Visit during different times of day to gauge noise, lighting, and neighbor activity; request a current on-site manager and speak with them directly about response times and maintenance priorities. Review the most recent written policies on deposits, move-out charges, and refunds, and request a copy of the maintenance request log to compare promised timelines with reality. Speak with current residents about how quickly issues are resolved and how often management changes. Finally, compare with nearby options that offer robust on-site care, stable leadership, transparent finances, and a track record of responsive maintenance. If those elements cannot be confirmed, families should treat Terrie's TLC Senior Home II as a last-resort option rather than a trusted long-term home.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrie's TLC Senior Home II in Merced, CA, is a welcoming board and care home designed to provide a comfortable and supportive environment for seniors. This well-appointed community boasts a range of amenities that enhance the quality of life for its residents, including a spacious dining room, fully furnished accommodations, and beautifully maintained outdoor spaces with gardens. Residents can enjoy the convenience of housekeeping services and high-speed internet access, making it easy to stay connected with family and friends.
At Terrie's TLC Senior Home II, personalized care is paramount. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers while ensuring coordination with healthcare providers to address any medical needs. Special dietary restrictions are catered to with thoughtful meal preparation and service tailored to each resident’s preferences and health requirements.
The community thrives on engagement, offering scheduled daily activities that foster social interaction and enrich the lives of residents. With easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals, residents benefit from both an active lifestyle and necessary conveniences.
Terrie’s TLC Senior Home II is committed to providing compassionate care in a nurturing atmosphere where seniors can enjoy their golden years surrounded by nature and community support.
Terrie's Tlc Senior Home II is located at 1317 East Brookdale Drive, Merced, CA 95340 in Merced County, California
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