Helping Hands Care Home

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Helping Hands Care Home

Helping Hands Care Home

658 Lim Street, Merced, CA 95341

For more information about senior living options: (844) 490-3973

4.6 from 9 reviews
5 stars
8
4 stars
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3 stars
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1 stars
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Assisted Living

Overall Review of Helping Hands Care Home

Pros

  • pro The staff at Helping Hands Care Home were amazing and treated residents very well.
  • pro Helping Hands Care Home was chosen as the top option to ensure loved ones would be in good hands.
  • pro Families felt blessed to have Helping Hands care for their loved ones.
  • pro The facility was immaculate and the staff went the extra mile, answering questions and keeping families updated.
  • pro Sheen and Isaiah were praised for their caring toward residents.
  • pro The environment was family-friendly and the staff were very caring.
  • pro The facility provided top-quality care for residents with memory challenges.
  • pro There were typically two caregivers for six residents at all times.
  • pro Reviewers would highly recommend Helping Hands Care Home.
  • pro The owner and staff were knowledgeable, professional, and caring.

Cons

  • pro A reviewer alleged that the landlord (the reviewer's brother) was holding his mother against her will at the care home.
  • pro The reviewer claimed the mother cried to be released, but staff would not let her leave.
  • pro The reviewer stated the police were called on him, and caregivers denied him access to his mother.
  • pro The reviewer asserted that the mother was moved without informing the family of her location.
  • pro The reviewer claimed the care home was helping the landlord hide the mother to sell her house and profit.
  • pro The reviewer accused Sheen the coordinator of lying to restrict access and ignoring the mother's wishes.
  • pro The reviewer described the situation as extremely upsetting.

Review

Families sharing their experiences with Helping Hands Care Home in Merced, CA paint a picture of a place that many caregivers come to rely on for steady, compassionate support when a loved one needs steady, hands-on help. Across several heartfelt notes, the threads of care, trust, and genuine kindness weave a consistent impression: a homey, attentive environment where staff strive to treat each resident with dignity and warmth, and where families feel informed and involved.

One reviewer describes a journey that begins with in-home care. Sheen was the first to care for her mother when she was receiving in-home services, and when the time came for 24/7 oversight, Helping Hands Sr Care became the clear first choice. The account emphasizes that the transition did not compromise the quality of care; instead, it intensified the sense that mom was in capable, loving hands. The narrator highlights that the staff treated her mother "so well" and with genuine care, and the recommendation is strong for anyone seeking reliable care for a loved one.

Another family member focuses on the care his father received. He paints a picture of a facility staffed by generous, kind people who made sure his dad was well cared for. The home is described as immaculate, and the staff are credited with going the extra mile, patiently answering questions, and keeping the family updated even when they could not be present themselves. The sentiment is deeply appreciative, with a clear sense that the care team was thoughtful, responsive, and consistently mindful of the family's needs and concerns.

A shorter but equally vivid note simply proclaims, "I love Sheen and Isaiah! They are so good to my dad." This voice underscores the personal connection that can form between families and the caregivers who become familiar faces in daily routines, birthdays, and quiet moments of assistance. It's a frontline testament to the trust families place in the people who manage day-to-day care and coordinate the day's activities with tenderness and attentiveness.

A longer endorsement centers on the experience of memory care in a family setting. The reviewer expresses gratitude for top-quality care delivered with a caring, family-friendly environment. They specifically commend the staff's compassion and the facility's suitability for residents with memory challenges. The message closes with gratitude to Sheen and Isaiah for their loving care of the reviewer's mother, reflecting a sense of deep appreciation from families navigating the complexities of memory-related needs.

Lance and Phyllis Patterson add another grateful voice, praising the care extended to their mother-in-law. They emphasize a caring, patient staff and an environment that feels both professional and personal. The testimony notes that the staff often went beyond standard expectations and provided a sense of family within the home, reinforcing the belief that this is a place where loved ones can feel safe and well looked after. The couple's reflections also highlight how the facility supports memory care and invites families to entrust their loved ones to capable hands.

Amid the chorus of praise, one review presents a troubling contrast. The writer alleges a serious dispute involving the mother's care and the broader family dynamics. According to this account, the reviewer's brother - identified as the landlord for the business - was allegedly using the facility to hold the mother against her will. The narrative describes calls to the police, restricted access, and interventions aimed at preventing the family from locating or assisting the mother. The reviewer claims that the coordinator, named Sheen, sometimes lied to restrict access and to align with the brother's wishes, and alleges attempts to obscure the mother's whereabouts to facilitate a real estate transaction. It is a somber and distressing portrayal that introduces questions about oversight, consent, and safety within the home. This account stands in tension with the other testimonials, which speak to care, comfort, and family partnership, and it reminds readers that experiences can vary and that disputes can arise in any care setting.

Beyond these more intense disputes, several other voices emphasize the positive, day-to-day life in the home. One reviewer fondly recalls the staff treating their mom "like a Queen," ensuring she had plenty to eat and drink and that she remained happy during her stay. The memory of her 97th birthday stands out as a vivid example of how the staff celebrate residents' milestones and create meaningful, memorable moments. The report notes that two staff members typically worked with six residents, a detail the author views as evidence of attentive, personalized care rather than crowded, impersonal supervision. The overall sense conveyed is one of joy, respect, and gratitude for the care provided.

Another testimonial stresses readiness to recommend Helping Hands Care Home without hesitation. The writer characterizes the team as "accommodating" and easy to talk with, praising the owner and staff for their knowledge, professionalism, and genuine care for patients. The sentiment here is unequivocally positive: a belief that a family's loved one is in safe hands and that the facility is a strong choice for those seeking reliable, compassionate care in Merced. A final short note echoes this sentiment with a simple affirmation: the service is very good, and the staff are hospitable, leaving readers with a sense of warmth and trust.

Taken together, these reviews form a mosaic of experiences that many families find comforting and reassuring. They highlight a shared conviction that Helping Hands Care Home can provide a supportive, attentive, and warm environment where residents feel valued and cared for by a team that prioritizes dignity, communication, and daily well-being. They also remind us that care settings are complex spaces where individual experiences can diverge, and where ongoing dialogue between families, staff, and administrators remains essential to maintaining safety, trust, and the highest standards of care.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Helping Hands Care Home in Merced, CA is a welcoming and comfortable assisted living community that provides a range of amenities and care services for seniors. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished, ensuring that residents have everything they need for a comfortable stay.

One of the highlights of Helping Hands Care Home is its beautiful garden, providing a peaceful outdoor space where residents can relax or engage in leisure activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.

The staff at Helping Hands Care Home understand that moving can be overwhelming, so they offer move-in coordination assistance to make the transition as smooth as possible. In addition, residents have access to telephone services and Wi-Fi/high-speed internet for communication and entertainment purposes.

The care services at Helping Hands Care Home aim to assist with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive necessary medical attention. Special dietary restrictions are taken into consideration when preparing meals, including diabetes diets.

To enhance social interaction and engagement, scheduled daily activities are organized for residents to participate in. These activities help promote physical and mental well-being while fostering a sense of community among the residents.

Helping Hands Care Home benefits from its convenient location, with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby. This ensures easy access to various amenities and healthcare services for the residents.

Overall, Helping Hands Care Home provides a warm and supportive environment for seniors who require assistance with daily tasks while encouraging independence and maintaining their overall quality of life.

Nearby Places of Interest

Places of Worship

  • New Faith Tabernacle Christian Church of Merced (0.9 miles)
  • Kingdom Word Empowerment Fellowship (0.9 miles)
  • Universal Church (1.7 miles)
  • Calvary Chapel of Merced (2.4 miles)

Physicians

  • General Medicine Clinic (1 miles)
  • Kids Care Clinic (1 miles)
  • Merced Faculty Associates Medical Group (1 miles)
  • Mfa (1 miles)
  • Richard Hsu, DO (1.1 miles)
  • Vierra J Brian MD (1.3 miles)
  • Golden Valley Health Centers (1.3 miles)

Pharmacies

  • Valley Prescription and Compounding Pharmacy (1 miles)
  • Avida Pharmacy Merced (1.4 miles)
  • Merced Drug (1.4 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)

Restaurants

  • Sam Cafe (1.2 miles)
  • Taqueria El Palmar (1.2 miles)
  • Little Caesars Pizza (1.3 miles)
  • Wendy's (1.4 miles)
  • Subway (1.4 miles)
  • McDonald's (1.4 miles)
  • H & W Drive-In (1.4 miles)

Cafes

  • Starbucks (1.5 miles)
  • Dutch Bros Coffee (1.5 miles)
  • ASIP Coffee Roasters (1.6 miles)
  • Rollen Donuts (1.7 miles)
  • Native Son Cafe & Bar (1.7 miles)
  • Joe On The Go (2.3 miles)
  • Starbucks (2.8 miles)

Parks

  • Applegate Park (2 miles)

Transportation

  • Merced Amtrak Station (MCD) (2 miles)

Hospitals

  • Mercy Medical Center Merced, Community Campus, Health Education Center (2.3 miles)
  • Mercy Medical Center - Dominican (2.3 miles)
  • Mercy General Hospital (2.4 miles)
  • Valley Childrens Merced Sub-Specialty Center (2.9 miles)
  • Franciscan Conv Hospital (2.9 miles)

Frequently Asked Questions

Where is Helping Hands Care Home?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.